The HfP chat thread – Tuesday 1st December

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• Mike says:

  1 Dec1 December 12:37

  Looks like Escape Lounge set to re-open at MAN T1 on 5 DEC and Aspire on 10 DEC.

• Martha says:

  1 Dec1 December 12:39

  Hi. Can you hold more than one MR earning card? I have the gold, can I get a different MR amex earning card at the same time?

  • Phil says:

    1 Dec1 December 12:50

    Yes, I had Amex Plat, Amex Plat Credit, Amex Gold and Amex Green all at once.

• The Urbanite says:

  1 Dec1 December 12:42

  Has anyone managed to get their Curve limits increased from £1.6m pa?

  • Martha says:

    1 Dec1 December 12:55

    Urbanite. Are you close to the limit?

    • The Urbanite says:

      1 Dec1 December 13:41

      Not really, just curious is all!

      • Super Secret Stuff says:

        1 Dec1 December 13:46

        it’s a cap imposed on them by Visa and MasterCard. Designed to stop / limit abuse and money laundering

        • The Urbanite says:

          1 Dec1 December 16:13

          Thanks. For some I am sure it’s not so much a limit as it is a target!

        • Genghis says:

          1 Dec1 December 16:28

          @Super Secret Stuff Even now Curve is a principal member of Mastercard post Wirecard?

  • Brian W says:

    1 Dec1 December 22:55

    My limit was increased from £50k pa to £1.6m pa last week. I didn’t even request it, is that normal? Over the moon but surprised at the jump. Been metal for about 6 months and started to ‘vary my spend’ about 6 weeks ago.

    • Rob says:

      1 Dec1 December 23:17

      Everyone got it.

• Martha says:

  1 Dec1 December 12:57

  VA+ card. I cancelled in August which I regret. Is there a chance I will get accepted again nowand I am risking the bonus?

  • TGLoyalty says:

    1 Dec1 December 14:00

    You have to wait atleast 6 months

  • Rob says:

    1 Dec1 December 15:05

    You will be automatically rejected. You then need to call and ask for reconsideration – should be OK as you voluntarily cancelled (you weren’t thrown out!) but unlikely to get a bonus. IT can be dodgy though …

• Phil says:

  1 Dec1 December 12:58

  I tried to log-in to my easyJet Plus account today and my password didn’t work. When I went to reset it, I didn’t receive the reset email. Has anyone else experienced this? Am I resigned to a long wait on the phone to easyJet?

  • Jody says:

    1 Dec1 December 13:21

    I just tried to log in and was prompted to reset my password. I got the email almost immediately and the reset worked.

    Not very happy with Easyjet though, not sure if Rob will cover it on here but it looks like their hand baggage policy has changed. I’ve received emails for all 3 of our trips next year telling me that from 10th Feb, the hand luggage size is changing to 45x36x20 and MUST be able to fit under the seat in front. Only if you have booked upfront or extra legroom seats can you bring the bigger size 56x45x25 that can go in the overhead locker.

    For passengers that have booked trips already for after this comes into play, they are offering free hands free, which means you can drop your larger cabin bag off and it will go into the hold for free. You have to show the email you’ve been sent to get this though.

    This isn’t going to work for me, one of the reasons I love Easyjet is because of the generous hand luggage size (dimensions same as BA). I can pack all my medical equipment in along with my clothes for a weekend trip. It is imperative that my medical equipment doesn’t go into the hold, as I simply can’t risk my baggage getting lost.

    Looks like I’m going to be penalised for having medical equipment and will have to pay to upgrade my seat (I currently get free standard seat selection because of my medical needs) in order that I can retain my hand luggage. I guess I can try ringing the call centre (oh what fun!!) and see where I stand.

    • Lady London says:

      1 Dec1 December 18:09

      I do not see in which universe Easyjet thinks they can change the terms and conditions after you bought your ticket no matter if you travel after they’ve changed the rules for new tickets.

      Can anyone clarify?

      • Jody says:

        1 Dec1 December 18:27

        I agree, but not something I fancy arguing about at the desk! It seems like total madness if they’re allowed to change bookings already made.

• Ben says:

  1 Dec1 December 13:23

  Hi alll

  Posted already, but I can’t find it!
  Can you add a virgin credit card voucher to an existing booking? Made a points booking last night online but can’t get through to the call centre?

  Thanks

  • Rob says:

    1 Dec1 December 15:02

    Virgin call centres tend not to follow the rules, so if you get a friendly agent I expect it would be possible.

    • Ben says:

      1 Dec1 December 16:37

      Cheers Rob

  • Bumper says:

    1 Dec1 December 17:52

    I’ve upgraded an existing points booking, much later with a voucher

    • Dan says:

      1 Dec1 December 18:15

      Same. Whatsapp service works for this. Takes a few days for initial reply then they’re quite quick back and forth to make it happen.

• Sprout says:

  1 Dec1 December 13:42

  I’m looking to apply for the HSBC premier world elite card and have a couple of questions I’m hoping someone can help with..
  1)I meet the income criteria but need to get another Financial product. It mentions a life insurance policy is OK and I got a quote for £2 odd per month. However, this wasn’t mentioned in rob’s review so I’m wondering if it’s new or I’m misinterpreting as it seems “too easy”.
  2) I gather additional cardholders can gain access to Loungekey lounges and you can get upto 3 additional cards. I think the cost is £60pa for this whether you have 1,2 or 3 additional cards. I’ve been thru’ the blurb but can’t see it explicitly stated – could anyone confirm please?

  • Nigel W says:

    1 Dec1 December 13:45

    Hi, I’m pretty sure that is the case for loungekey. Each additional HSBC card is £60pa.

  • Paul says:

    1 Dec1 December 13:47

    I have an sticks and shares ISA with £2.5k in it which I add £500 per month to and that worked to get the card. Yes £60 per supplementary cardholder.

    • Sprout says:

      1 Dec1 December 13:52

      OK thanks, definitely £60 per additional cardholder?
      The Pointsguy (sorry!) implies it’s £60 for up to 3 cardholders – thanks

      “Cardholders will also get up to three supplementary cards for £60 (total) each year, with all three receiving the same premium LoungeKey membership, which is a really valuable perk if travelling with family.”

  • rams1981 says:

    1 Dec1 December 13:59

    I applied in branch and once I was approved for World Elite I have never have had any of their products. I did have some cash in my HSBC premier account that I said I would use to invest in a product. Never chased and so far never had any issues. Have cancelled and re-obtained World Elite as well since then.

    • BuildTheWall says:

      1 Dec1 December 14:12

      Did you have to call them to cancel the WE card? Or did you apply for the free one?

      • rams1981 says:

        1 Dec1 December 14:25

        called to cancel. Then re-applied online a year later

    • The Urbanite says:

      1 Dec1 December 15:57

      Applying in branch does seem to be the way forward, the staff are most helpful.

  • the_real_a says:

    1 Dec1 December 15:23

    An investment product in my case was cash in savings account. Its a negotiation – i pointed out that there was no way i was going to take an inferior investment product, when as soon as i was approved for Premier i would be able to receive better premier rates.

  • Jon G says:

    1 Dec1 December 15:59

    I was able to get a ‘regular investment’ account set up via their GIA – it’s their robo-advisory product – where I paid in £100 a month into one of 5 risk profiles based on a questionnaire. Fees were minimal (less than £1 a year). Didn’t want to open as ISA as I can get better products and lower fees elsewhere.

    • Genghis says:

      1 Dec1 December 16:33

      I’ve got a mortgage but I understand that £100 in a general investment account, like Jon G mentions, does the trick. Or play it cool like Rams1981

• Nigel W says:

  1 Dec1 December 13:47

  Similar to Voldemort website.

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