The HfP chat thread – Wednesday 28th October

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• The Streets says:

  28 Oct28 October 07:34

  A bit of a strange one but my Arsenal season ticket will soon be a Barclaycard and I’ll be able to earn loyalty points redeemable with Arsenal partners such as Emirates.. can’t wait to add this one to my Curve! https://www.arsenal.com/news/arsenal-launch-loyalty-reward-scheme

  • Charles says:

    28 Oct28 October 09:28

    Hi Rob, I stayed one night at the Westbury Mayfair to use the Amex £400 credit. Booked via Emyr. The transaction is showing as the Polo Bar at the Westbury Hotel in my Amex account. The hotel says only Amex card holders have the issue. Would that be a problem for getting the cash back offer?

    • Rob says:

      28 Oct28 October 09:31

      If that is what all check-outs are treated as, then you’re fine as that will be the code that Amex is looking for. It is only a problem if, for some weird reason, you were checked out in the bar and not at the front desk!

      • Charles says:

        28 Oct28 October 09:37

        I checked in at the front desk and I am going to check out at the front desk as well. I have had a chat with Amex customer service. They have no idea.
        Have any other HFP readers experienced this before?

        • Dubs says:

          28 Oct28 October 09:53

          Hi Charles, I had the same issue at the Westbury, checked out on Sunday. I have had the Amex credit added to my account this morning. As a pending item shows as polo bar westbury, but eventually when charged on account shows as 3cpayment westbury Hotel Ltd. So you should be fine.

        • Dubs says:

          28 Oct28 October 09:54

          P.s. booked via Emyr as well.

• Will says:

  28 Oct28 October 07:39

  Air Nz have followed Qantas by blocking AwardWallet and requiring a sms code to be entered. Say the account ‘scraping’ breaks their t&c and is a security risk. Any workarounds? Others likely to follow?

  • BuildTheWall says:

    28 Oct28 October 10:09

    Hope other airlines follow suit. It’s a data security nightmare with these tools.

• Stu N says:

  28 Oct28 October 08:21

  Marriott have just updated their cancellation policies for non-flexible rates this week. I phoned last night to try to cancel or move a non-flex rate today thinking I was chancing it but agent highlighted policy change and refunded no problem.

  https://clean.marriott.com/#flexiblecancellation

  Nothing more on status just yet – they did extend by a year and give everyone a pile of free nights didn’t they?

• Jimmy says:

  28 Oct28 October 08:22

  Anyone else finding that bendy seagulls seem to allowing a higher amount of payments through the creat(ive)route??!!

  • BuildTheWall says:

    28 Oct28 October 10:10

    Noticed it yesterday when I made 4 payments and all went through. Good!

    • Jane says:

      28 Oct28 October 10:12

      standard or metal…. mine hasn’t worked for months

      • BuildTheWall says:

        28 Oct28 October 11:47

        Metal

        • Jimmy says:

          28 Oct28 October 22:10

          Yeah metal for me as well. Long may this continue! :).

• DRJR says:

  28 Oct28 October 10:26

  Morning all, question about the spend £500 on VA Reward+ card with Virgin Atlantic for a free upgrade voucher. I’ve made the qualifying spend on a flight I don’t intend to take (was planning on taking VAs equivalent of FTV; “Open Ticket”, VA have now changed my flight times such that I qualify for a refund. Question is will they claw back the upgrade voucher if I accept the refund?

  Grateful for any help/suggestions provided.

• Leafwarbler says:

  28 Oct28 October 10:29

  I have a 2-4-1 booking made on 21st Feb 2020 for flights to Accra on 26th January 2021. The companion voucher expires in November 21. The trip is being postponed by 12 months.

  I don’t think I’m eligible for a future travel voucher, but would my 241 be extended by 6 months? Or do I sit tight in case BA move the 10th January deadline again?

  Sorry, I hope that makes sense – my head’s spinning at the moment!

  • AJA says:

    28 Oct28 October 20:12

    I think you’re correct that you don’t qualify for a FTV. As for the 2-4-1 is the Nov21 date the original expiry or is that already extended? Check your BAEC account, you may find it was already extended by 6 months, BA/Amex automatically extended vouchers by 6 months a while ago, even ones that had been utilised.

    • Leafwarbler says:

      29 Oct29 October 08:25

      Thanks for the response, AJA – Nov 21 was the original expiry date, but I can’t see it in my BAEC account….

• Mzungu says:

  28 Oct28 October 10:36

  I’m sure I’ve asked a similar question before but…
  I have about 16k of Capital on Tap points, the plan was always to convert them to Avios, until this year happened! However, I don’t have any real use for the other rewards that CoT offer, so I’ll probably still use them for Avios at some point.
  Would ‘you’ convert them now, or hold them in CoT?
  I guess what I’m saying is – is it there more risk of losing them in CoT or Avios?!

  • Peter K says:

    28 Oct28 October 11:32

    CoT offer cash as an opt-out. Surely that is of use to you?
    Personally I’d keep them in CoT until needed just in case you need a cash injection at some point.

  • The Savage Squirrel says:

    28 Oct28 October 11:40

    COT transfers to Avios are impressively instant, so no harm in leaving them in COT until you need them if there’s even a small possibility that the cash option might be useful.

  • Mzungu says:

    28 Oct28 October 15:17

    Thanks for the comments – yes, cash is always an option of course, but that’s not why I collect points 🙂
    There doesn’t seem to be any opinion one way or the other whether the points are ‘safer’ in CoT or Avios, so I guess I’m going to stick a finger in the air!

• Alex W says:

  28 Oct28 October 10:46

  Shocking revelation: Nectar points still worth 1p each.

  https://www.nectar.com/doubleup/swap-your-points

  • Andrew says:

    28 Oct28 October 11:26

    Yay.

    So pre-order your vouchers now, then spend between 11th and 17th November inclusive.

    • Jane says:

      28 Oct28 October 15:27

      not done this for a while – am I correct in remembering that you can use the voucher in any of the categories now where as it used to be get wine voucher only spend it on wine etc.

      • Rob says:

        28 Oct28 October 15:46

        Yes

      • ChrisC says:

        28 Oct28 October 16:25

        Remember these vouchers can only be used to buy specific wine – the Taste the Difference range.

        The list of in and ex clusions are on the nectar website.

        I remember last year only generating the voucher on the app when I had the bottles in my basket!

  • Super Secret Stuff says:

    28 Oct28 October 15:38

    Oooo, intriguing. Could be worth £150 for me…

  • Charlieface says:

    28 Oct28 October 15:50

    Does refunding a bought item still work?

This article is closed to new posts. Discussion continues in the HfP Forums.