The new HFP chat thread – Wednesday 1st July

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• BJ says:

  1 Jul1 July 04:59

  What happened to the new look HFP, were we not told we could expect it within days/weeks over a month ago? Any excitement is welcome these days.

  • Chrisasaurus says:

    1 Jul1 July 05:47

    Well then you should be happy, that’s a month of excitement and counting!

    • BJ says:

      1 Jul1 July 06:42

      Lol, I cannot say the anticipation has been exciting, the thought just crossed my mind when opening the page this morning. Discussion of it should be a nice distraction from the usual cancelled flights and travel disruption, as important as those are.

      • Andrew says:

        1 Jul1 July 07:10

        On a similar vein, I wonder what will happen about BA’s new uniform, originally promised last year for the centenary, then delayed to this year, now who knows….

  • Doug M says:

    1 Jul1 July 07:17

    I keep hoping the layout change will bring an improved commenting system.

  • Rhys says:

    1 Jul1 July 08:31

    Still happening! Soon!

    • Rob says:

      1 Jul1 July 09:27

      Whilst it will (sort of) look the same, we are changing a lot behind the scenes to give use more flexibility to use graphics in places where we currently use huge slabs of text, eg the credit cards page. This is causing a lot of development work. What we’ve done is commission a design from scratch rather than buying an off-the-shelf package, which allows us to have the features we want, but it is a slow process.

      For example …. the ‘featured images’ you see on the home page and mobile site will be bigger. This is a problem because a lot of the current ones were originally cut to size and can’t be expanded. This means, even if we just do 3-years worth, we need to amend well over 3,000 articles.

• Anuj says:

  1 Jul1 July 06:43

  Is the bapp get 2 bonus avios points per £1 at Tesco etc offer supposed to be showing on every card ?

  • Pid says:

    1 Jul1 July 08:08

    Only on my main card not sup.

  • eligold says:

    1 Jul1 July 12:13

    not on main or supp for me.
    too bad

• Roger says:

  1 Jul1 July 06:52

  Thinking of cancelling Amex Platinum which is due for renewal soon.
  Any reason I should hold out my cancellation?
  Any likely new lucrative offer expected when phoning for cancellation?

  • Steve says:

    1 Jul1 July 07:04

    I got 15000MR a couple of weeks ago which persuaded me to stay.

    • Genghis says:

      1 Jul1 July 07:17

      It’s not really a retention offer is it? Cancel once you’ve spent the points if you really want to leave.

    • Martin says:

      1 Jul1 July 09:30

      I got offered nothing other than paying £48 monthly instead of the whole £575 just 2 days ago. Have mulled it over and am going to call back today!
      I did ask about any other incentives and was told that was the only offer to come up.

      • Lady London says:

        1 Jul1 July 17:03

        make sure you phone in the middle of UK business hours and check you are talking to Brighton ( or ask them to transfer you there) before you ask again.

  • Ming the Merciless says:

    1 Jul1 July 07:09

    Double MR points on all purchases, that only get the original MR points deducted on refund? 100k and counting.

    • Andrew says:

      1 Jul1 July 07:11

      You’ve refunded £100k of purchases?

      • Secret Squirrel says:

        1 Jul1 July 08:52

        Could be on BAPP so 1.5 + additional bonus points at present.

    • Crafty says:

      1 Jul1 July 08:30

      Which retailer are you trusting to hold your money though, even for a day, right now?

• Chrisasaurus says:

  1 Jul1 July 06:55

  Interesting note – first curve charge to hit my account since the weekend doesnt have the CRV* prefix.. one off or pattern I don’t know but interesting nonetheless

  • Andrew says:

    1 Jul1 July 07:07

    As long as cash doesn’t start being treated as cash by the underlying card.

  • Genghis says:

    1 Jul1 July 07:20

    Whereas mine half do. I’m sure there was some chat on the curve boards about it initially not showing and then appearing.

    • reney says:

      1 Jul1 July 08:56

      Transaction with one of my cards are no longer going through, it shows as decline with Curve but it doesn’t even look like my card provider has been alerted. Is the problem with Curve? I think it has something to do with the pop-up thing that sometimes you are asked to confirm a transaction which currently is not working in the app (someone mentioned this yesterday). Anyone else with similar issues?

      • Doog1000 says:

        1 Jul1 July 13:27

        yep having same issues – asks to verify in app and then no prompts to verify when you open the app

  • The Streets says:

    1 Jul1 July 08:51

    It’s a bit like when you use PayPal with AMEX. The PayPal prefix shows after it moves out of pending

  • Secret Squirrel says:

    1 Jul1 July 09:03

    When you mean charge, do you mean a fee or general purchase?

  • Lady London says:

    1 Jul1 July 09:49

    according to a report yesterday this might be an indicator that some other markers are not coming through as expected.. could be worth a test or two.

  • rams1981 says:

    1 Jul1 July 10:33

    Since their changes I am finding Curve doesn’t top up certain places it did before. I have fronted switched off so that could be why.

    • aDifferentSimon says:

      1 Jul1 July 16:43

      I just did a top up that went from a 6211 to an 8999.
      Which was interesting.

• Anna says:

  1 Jul1 July 06:59

  I posted last night but still might be of interest for others with Marriott cancellations – I got the expected email from The Langley yesterday to say the hotel is closed until November and offering to move my 2 night points booking. I asked to move it to New Year weekend and they agreed and at that point mentioned that I would need to use extra points. I emailed back saying that I was very disappointed that the original rate would not be honoured as I had moved the booking previously with no rate change etc. I’ve not had a further response, but the new booking is now showing in my account with the original number of points paid. I’m unsure whether this is a tacit agreement to not charge me any more points or not!

  • Michael C says:

    1 Jul1 July 07:27

    Score, if that works out, Anna! (although I do appreciate your b-day celebrations are being pushed further & further into the future!)

    • Anna says:

      1 Jul1 July 08:05

      Lol, my backup booking also got cancelled yesterday! I’m going to wait until the week before the trip was going to be and just see what’s open. It’ll be a novel experience booking something at the last minute, not done that for a very long time!

  • AndyW says:

    1 Jul1 July 08:58

    When was the booking if you don’t mind me asking? I have a stay early September and nothing yet, presumably they are contacting most recent bookings first though.

  • Stanley says:

    1 Jul1 July 09:30

    I think you are in the clear. Same happened to me. no extra points

• Gruntfuttock says:

  1 Jul1 July 08:03

  2nd BA Boeing 787-10 on its way from Charleston for all the spotters

  • Gruntfuttock says:

    1 Jul1 July 08:04

    BA9151 from Charleston to London https://fr24.com/BAW9151/24d286d7

    • Jessiefan says:

      1 Jul1 July 08:53

      Interesting just how much air traffic there is when you look at this!

      • Lady London says:

        1 Jul1 July 09:43

        actually normally (non covid) when Ive looked at flightradar I’ve said just the same as you @jessiefan. But in former days over Europe you couldn’t see the landmass for the tailfins! plus it looks so eerie now – just looked and nothing else over the Atlantic.

        best similar experience was when I worked for a n oil company and discovered their big screen with all their tankers moving around the world just like flightradar…. trivial but for some reason watching it had a calming aquarium-like effect on me. Now I’m wondering if I should set flightradar up as my screensaver 🙂

    • Lady London says:

      1 Jul1 July 09:33

      Hmmmm didn’t Qatar put into their contracts no equipment from the Charleston plant? should we be worried

      • Andrew says:

        1 Jul1 July 10:05

        Yes probably best to avoid flying the BA aircraft from that plant – apparently the quality isn’t good

• Y says:

  1 Jul1 July 09:04

  Any idea how to find out if curve -> IHG transaction has gone through as cash or purchase? Can’t seem to find MCC code on the transaction, etc.

  • The Urbanite says:

    1 Jul1 July 10:10

    You can either contact Curve, ring Creation or wait until the transaction clears then check if a cash advance fee posts with it.

    • memesweeper says:

      1 Jul1 July 11:40

      Please don’t ring Creation. Nothing good ever comes of that. Absolutely only call them as a last resort would be my advice.

• happeemonkee says:

  1 Jul1 July 09:26

  Virgin £40 refund

  We hope you’re keeping safe and well. As a Virgin Atlantic Reward+ Credit Card customer, we know that these last few months, you won’t have been able to take advantage of your Flying Club rewards in the same way.
  So we’re refunding £40 of your annual card fee. There’s nothing you need to do – just look out for your refund landing in your credit card account in the next few days.

  • luckyjim says:

    1 Jul1 July 09:54

    Just got that too. Jolly decent of them.

    I think I made the right choice cancelling HSBC Premium WE and keeping the VA as my main Mastercard after IHG.

  • Jon says:

    1 Jul1 July 10:03

    Came here to post the same – just had the email. Can’t quite decide whether to think “Nice surprise” or “What, only £40?!” 😉

    Had completely forgotten my £160 renewal was due this month (didn’t get any notice, which has slightly annoyed me) and have barely used the card at all this year, and don’t expect to until at least next year. £100 might have been more like it. Ah well, better than nothing 😉

This article is closed to new posts. Discussion continues in the HfP Forums.