The new HFP chat thread – Tuesday 14th April

This article is closed to new posts. Discussion continues in the HfP Forums.

• SLee says:

  14 Apr14 April 15:34

  I have YVR-LHR-CDG 19-May with BA. This is the unflown half of a return ticket (CDG-LHR-YVR-LHR-CDG). BA has just cancelled my LHR-CDG segment. Anyone knows if it is within my rights to get BA to agree to a totally new date, say in Oct? The last time I tried, BA would only agree to a new date a month later. Thanks.

  • Charlieface says:

    14 Apr14 April 19:44

    EC261 says customer can choose the date

• AJ says:

  14 Apr14 April 16:02

  Big change from Emirates re refunds – now this is more like it!

  https://www.ttgmedia.com/news/emirates-overhauls-waiver-re-booking-and-refund-policy-22399

  • Jonathan says:

    14 Apr14 April 16:07

    Will the extend your miles expiry date though?

• J says:

  14 Apr14 April 16:15

  *99p bags* on all easyJet routes from the UK in Aug- Feb – from Jack’s flight club

  • EwanG says:

    14 Apr14 April 16:25

    Also applies to sport equipment – big saving if taking a bike etc with you.
    It also works for existing bookings, not just new ones.

  • Lady London says:

    14 Apr14 April 19:20

    I expect they got it off HfP yesterday or the day before – @Tim M posted it in the daily fandoms thread.

    • Lady London says:

      14 Apr14 April 19:24

      * or even the daily randoms thread

      • EwanG says:

        14 Apr14 April 20:23

        Fandoms is a good one!
        Missed it yesterday and I received an in app notification about if from the easyJet app this afternoon.

• Gareth says:

  14 Apr14 April 16:30

  Hey all- virgin today Hilton transfer. I requested transfer two weeks ago and just today have received a secondary email asking for me to verify further details. I’ve read about the email before but wondered do I actually need to complete? I transferred on the phone rather than the text or WhatsApp option.

  • Peter K says:

    14 Apr14 April 22:03

    Was the email from VAPartner.Miles@fly.virgin.com as this was legit email. I think it needs to be filled in from the transfer time it took for my miles and Mrs K’s and when the email was filled in.

• Chris says:

  14 Apr14 April 16:37

  Hello.

  Just tried to pay for my vehicle tax but I cannot see AMEX there anymore. Have they removed this method now?

  • AndyGWP says:

    14 Apr14 April 16:40

    Indeed they have – it was gone by mid-last year if I recall correctly

    (thanks for reminding me I need to pay by the end of the month too)

  • Stanley says:

    14 Apr14 April 16:42

    Can still use Amex at Post office

    • PJJ says:

      14 Apr14 April 17:52

      Agree

  • Ken says:

    14 Apr14 April 22:40

    Went in about September 19.
    Gutted as used to tax our HGVs using Amex

• Ben says:

  14 Apr14 April 16:52

  Does anyone know how many Business Plat supplementary cards you can hold in your own name?

  Thanks

• GM says:

  14 Apr14 April 16:58

  Are ferry companies legally obligated to offer option of a refund (instead of voucher) when they cancel a booking?
  Obviously lots of comments about airlines on the site, but couldn’t find anything on ferry companies..
  Brittany Ferries are in the process of issuing me a voucher (valid for 2 years) for my early May booking which they have just cancelled.
  I know the company is probably struggling with cash flow at the moment but for various reasons I would much rather get a refund instead – wondering what my rights are..

  • memesweeper says:

    14 Apr14 April 17:43

    If *they* cancel you are entitled to demand a refund.

  • bill says:

    14 Apr14 April 20:43

    See EU Regulation 1177/2010

• Michael C says:

  14 Apr14 April 17:11

  Re.: Easyjet – at least received recognition from flightrefund@easyjet.com !
  Says cash refund will take ages, but that it’s in progress – best I was hoping for.

This article is closed to new posts. Discussion continues in the HfP Forums.