The new HFP chat thread – Thursday 2nd April

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We have decided to run this new daily chat thread on Head for Points.

Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions. It is unlikely that the news flow will be so big over the next few weeks that we will need many ‘Bits’ articles, however.

The comments under this article are where you should post questions about travel and, indeed, anything else on your mind. At this tricky time, and given that many of you are stuck at home self-isolating, we want the HFP community to have a place to chat.

Please only comment under the main articles on the site if your comment is directly related to the topic of the article. This has long-term benefits as its keeps the commentary relevant for people who read those articles in the future.

By default, HFP shows the last page of comments under the article. If you want to see the first page of comments and read them all from beginning to end in order, click here: https://hfp2022.headforpoints.blog/2020/04/02/the-new-hfp-chat-thread-thursday-2nd-april/comment-page-1 The page will refresh with this article but the comments will now show the first page and not the last page.

We will continue to monitor how this is working:

we could potentially split it into a daily travel and non-travel chat thread

we may install some basic forum software

we may start suggesting potential topics for daily discussion

Let’s see how it goes. Take care!

Category

General

This article is closed to new posts. Discussion continues in the HfP Forums.

Joe says:

2 Apr2 April 02:51

Secret Squirrel – are you beginning to believe me after all? 😉
- Secret Squirrel says:
  
  2 Apr2 April 08:14
  
  Never! 😃
Peter Taysum says:

2 Apr2 April 06:15

Am now beyond the 14 day period of BA cancelling flight; I phoned and they said they would refund for the HOLIDAY. As per the other article supposed to refund within 14 days. Should I now start a section 75 or wait? Paid for with AMEX.
Henry says:

2 Apr2 April 07:01

It’s going to be interesting to see if all these Virgin miles land tomorrow.

Personally I don’t think they will do.
- JP_MCO says:
  
  2 Apr2 April 08:14
  
  ???
  - Doug M says:
    
    2 Apr2 April 11:33
    
    Someone has said the monthly sweep of VS miles to Hilton points happens tomorrow.
    - BJ says:
      
      2 Apr2 April 12:42
      
      That’s nonsense unless things have changed. The norm was for miles to leave FC 0-3 day after request and arrive Hilton 7-10 days later. Only deviation I ever saw was when Hilton had IT issues early last year and they took about a month to be credited.
Marat says:

2 Apr2 April 07:15

Got my KLM flight cancelled, but they only offer vouchers as a refund option, not cash. Does anyone know a way to convince them to issue a cash refund instead? Thank you!
- Stu R says:
  
  2 Apr2 April 08:34
  
  It depends on whether you’ve cancelled your booking and the flight is still operating, or they’ve cancelled the flight. If it’s the latter, you’re entitled to a refund, if the former, then technically they don’t need to give you anything, so the voucher is a bonus.
  - Also says:
    
    2 Apr2 April 10:40
    
    From Flyer Talk reports, KLM are being prety bad about cash refunds so it might be a chargeback situation
Mike says:

2 Apr2 April 07:52

Hi all has there been any posts from Harry, I have looked everywhere yesterday and saw none – I am getting worried – I miss the guy.
- Cat says:
  
  2 Apr2 April 10:49
  
  I’m a little worried too.
  - Mike says:
    
    2 Apr2 April 15:08
    
    Hi Cat – I thought it was just me not seeing his comments. Do we know if anyone can send a welfare email to check he is OK.
  - BJ says:
    
    2 Apr2 April 16:48
    
    Wouldn’t worry yet. He comes and goes, and may reappear under a new username.
    - Lady London says:
      
      2 Apr2 April 20:28
      
      Positive is that I haven’t seen any of the relatively unpleasant posters from Sunday reappear either. Was wondering if any er….executive action was taken for all. Getting quite worried really. But have appreciated the calmer atmosphere.
      - James says:
        
        2 Apr2 April 22:10
        
        Yes, it is noticeably calmer. And lets be honest, the unpleasantness was shared out equally between him and those others posting.
    - Kev 85 says:
      
      2 Apr2 April 20:30
      
      He posted on Monday morning didn’t he? The posts might have been deleted before many people saw them though
      - ChrisBCN says:
        
        3 Apr3 April 00:00
        
        Definitely a lot calmer without all the baiting 👍
Vit says:

2 Apr2 April 07:56

Just want to share experiece – – my BA cash booking flight cancelled through the phone on Tuesday and get refund in my BA amex today. Was told to expect up to 14 days or even longer in this unprecedented time.

Not sure if cancelled using the go around It technique shown here on HFP or phone in (if you can get through) make any difference in term of refund processing time.
- BJ says:
  
  2 Apr2 April 08:05
  
  Got mine using the workaround in under 48h too.
  - Liz says:
    
    2 Apr2 April 08:08
    
    @BJ GGRRR! It’s frustrating some seem to get refunded automatically and some have to go to the back office and on to the huge pile of manual cancellations.
    - Jody says:
      
      2 Apr2 April 12:40
      
      I did put a comment on the second to last page of the workaround thread as to what I was told. Don’t know if it applies to you? Basically, if your ticket had to be reissued for any reason – in my case I booked the outbound first, then added the inbound when it became available, so ticket was reissued, then the system can’t deal with this automatically for refunds (no idea why) so it has to go for a manual one.
      
      I’m still waiting since doing it on 19th March, although my amex companion voucher did finally show up in my account yesterday. Still no sign of the avios or cash refund for taxes though.
      - Liz says:
        
        2 Apr2 April 13:01
        
        Yes I was told that too. Voucher appeared back in account instantly.
    - BJ says:
      
      2 Apr2 April 16:45
      
      You could have knocked me down with a feather Liz, U thought the most likely outcome was that the refund wouldn’t arrive at all and I would be chasing them for it weeks later. Not feeling anything other than relief. Trusted them by leaving our Xmas trip in place so I may still end up with regrets.
- Liz says:
  
  2 Apr2 April 08:05
  
  Three weeks and still waiting for Avios and money to return
Chris says:

2 Apr2 April 07:57

Some good news

Virgin to IHG points – requested 25th March, arrived overnight.
- Mac D says:
  
  2 Apr2 April 08:27
  
  How many if you don’t mind us asking? I’m still waiting for 500k
  - Chris says:
    
    2 Apr2 April 08:32
    
    It was a mere tenth of that. Just the 50k.
    - Colin MacKinnon says:
      
      2 Apr2 April 09:03
      
      My wife’s 100k got an email within 24hrs asking for the usual details and the points have left her account.
      
      My 220k – transfer applied for by email last Thursday an hour before the wife – haven’t gone anywhere and after a couple of texts asking for info I got a message in the early hours of this morning saying:
      
      Busy with Covid-19, concentrating on those due to travel in the next 72 hrs and “if you aren’t travelling in the next 72 hours our sincere apologies that we are unable to assist you right now”.
- Ian says:
  
  2 Apr2 April 09:15
  
  Text message correspondence for me was last Sunday (29 March) – points have cleared today.
Liz says:

2 Apr2 April 08:02

I transferred our Virgin miles to IHG by text last Wedn and the pts arrived in our IHG accounts today. Still got 9960 miles left – waiting on 40 pts from CC to post so I can move the rest. Makes me sad to do this 😢
PS Hubby received one of those emails asking for more info even though the text said the transfer was done. I didn’t reply to the email giving them more info and the points still arrived ok.