Maximise your Avios, air miles and hotel points

BA responds to my question on 2-4-1 downgrade compensation

I ran another article last week about BA’s treatment of downgraded passengers who are travelling on an American Express 2-4-1 voucher and claim compensation under EU261. When downgraded whilst .....

I ran another article last week about BA’s treatment of downgraded passengers who are travelling on an .....

by Rob Burgess240 comments

What are your thoughts now the Hilton changes are live?

The major changes to the Hilton Honors programme (which included the new spelling of Honors) kicked in yesterday.  There were some IT wobbles initially, but by the time the USA was waking up things .....

The major changes to the Hilton Honors programme (which included the new spelling of Honors) kicked in .....

by Rob Burgess131 comments

A VAT tribunal ruling lifts the lid on Marriott Rewards

If you are interested in the internal workings of hotel loyalty programmes, you might find this VAT tribunal ruling of interest. Recently published, it is the result of a (failed) appeal by Whitbread .....

If you are interested in the internal workings of hotel loyalty programmes, you might find this VAT tribunal .....

by Rob Burgess20 comments

BA domestic Club Europe – book with Avios today, check existing flights

As we revealed exclusively on Head for Points two weeks ago, British Airways will launch Club Europe business class on domestic flights from 1st April. Some behind-the-scenes work was going on .....

As we revealed exclusively on Head for Points two weeks ago, British Airways will launch Club Europe business .....

by Rob Burgess185 comments