As the story (as told by Marriott’s CEO) goes, the company was very surprised by the lack of overlap between its existing customer base and the customers it acquired when it bought Starwood .....

As the story (as told by Marriott’s CEO) goes, the company was very surprised by the lack of overlap .....

10 Feb 201810 February 2018 by Rob Burgess • 53 comments

If you’ve got a bit of spare time over the next few weeks, you could take advantage of a new Virgin Atlantic promotion for 40% off redemption flights from London to Miami. Full details are on .....

If you’ve got a bit of spare time over the next few weeks, you could take advantage of a new Virgin .....

10 Feb 201810 February 2018 by Rob Burgess • 37 comments

In an attempt to stem the flow of business to Norwegian, British Airways is offering some very aggressive World Traveller Plus fares from Scandinavia to the USA. These deals are laughably cheap, .....

In an attempt to stem the flow of business to Norwegian, British Airways is offering some very aggressive .....

9 Feb 20189 February 2018 by Rob Burgess • 121 comments

The price gap between refundable and non-refundable flights is normally huge, as we all know.  The risks of buying a non-refundable flight can be offset by travel insurance, but that doesn’t .....

The price gap between refundable and non-refundable flights is normally huge, as we all know.  The risks of .....

9 Feb 20189 February 2018 by Rob Burgess • 54 comments

It is ‘hotel category changes’ week.  Marriott and Starwood announced their 2018 changes yesterday, but first I want to look at Club Carlson. Club Carlson, the Radisson / Park Inn / Park .....

It is ‘hotel category changes’ week.  Marriott and Starwood announced their 2018 changes .....

9 Feb 20189 February 2018 by Rob Burgess • 33 comments

The end could be approaching, medium term, for the free British Airways American Express credit card after American Express finally lost a key European Union ruling yesterday. The decision means that .....

The end could be approaching, medium term, for the free British Airways American Express credit card after .....

8 Feb 20188 February 2018 by Rob Burgess • 121 comments

If you missed our article last week, American Express is now accepted at ALDI. A ‘£5 cashback when you spend £10’ offer appeared on many Amex cards yesterday – I have it on my .....

If you missed our article last week, American Express is now accepted at ALDI. A ‘£5 cashback when you .....

8 Feb 20188 February 2018 by Rob Burgess • 102 comments

One thing that keeps this job interesting is that you always learn something new about schemes you thought you understood backwards. It is a fairly well known fact that you can cancel any BA flight .....

One thing that keeps this job interesting is that you always learn something new about schemes you thought you .....

8 Feb 20188 February 2018 by Rob Burgess • Leave a comment

This is my review of the Lufthansa lounges at London Heathrow Terminal 2. This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here. My SWISS First .....

This is my review of the Lufthansa lounges at London Heathrow Terminal 2. This is part of our series of .....

8 Feb 20188 February 2018 by Rob Burgess • 21 comments