[James P]

Richardallen42 – I had the same issue re Hawksmoor Air Street, ate there on 4th December and no statement credit has posted yet. I raised it on Amex chat today and they said they would look into it (needed to be raised with another department), and to check back in a few days. So definitely worth flagging it with Amex CS.

Entitled – that’s interesting, I’ll definitely be persistent with them to credit me when I check back!

My first use of the offer at Ivy St John’s Wood tracked fine, so clearly there’s a specific issue at Hawksmoor.

• This reply was modified 3 years, 4 months ago by James P.