[Entitled]

I took out the card in August 21 and was not offered anything when I called today to cancel.

I cited lack of travel going forward and applicability of offers. Amex cited my recent welcome bonus and referral bonus as an indication that I had done okay in recent times.

[Entitled]

GaryE / Richardallen42 – Mine didn’t register as being used initially. After about two weeks had passed I followed up on the chat to confirm that the transaction was eligible was that I had something in writing. Once Amex did this I just stayed on the chat and kept asking an iterations of ‘why if it is eligible can you not apply the credit’ until they manually did just that.

• This reply was modified 3 years, 4 months ago by Entitled. Reason: typo

[Entitled]

I can recommend the Doubletree in Chester and Liverpool. Both have nice Spa areas (i.e. more than just a pool) but I’ve not been in Covid times so cannot speak to what level of service they are currently offering.