[Bob]

tried the 0333 number which disconnects if you choose to speak to the Hilton team. I did call Hilton anyway for another matter and they advised they can’t assist with CC points.

It’s pretty ridiculous to be honest. The only reason I didn’t get the bonus points was because I stayed at a Conrad which doesn’t have the word “Hilton” in its name so looks like their system couldn’t pick up that it was a Hilton Honors property. On the same stay Hilton themselves also didn’t credit the bonus points due for paying with a Hilton CC under Power Up so pursuing them for that too.

• This reply was modified 3 years, 4 months ago by Bob.

[Bob]

contacted barclaycard to query missing Hilton points and was referred to contact Hilton directly. Of course Hilton advise that you have to pursue with the card provider…anyone know the best number to contact Hilton team at barclaycard?

[Bob]

Thanks

[Bob]

Spent at various Hilton brands this month – Hilton / Conrad / Hampton but haven’t been allocated full bonus points on all the transactions for spend at a Hilton property. Who to contact to resolve this – Hilton Honors or Barclaycard?

Thanks

[Bob]

Spent at various Hilton brands this month – Hilton / Conrad / Hampton but haven’t been allocated full bonus points on all the transactions for spend at a Hilton property. Who to contact to resolve this – Hilton Honors or Barclaycard?

Thanks