Transferring points avios to nectar

[pinchy84]

Afternoon all,

Is anyone else having issues with the above? I transferred 40k of points on the 20th November and it SHOULD take 10 working days. Well past that now, today is day 16.

I’ve tried contacting BA and they confirm the avios have gone and said it’s taking longer and an email would be sent out – this was the beginning of last week. Nothing. Phone again and they sent me to nectar who sent me back to ba (after giving me 2 incorrect contact numbers).

Tried BA for the third time and they’ve raised a request – which could take another 7 working days….

Anyone else having an issue or have done before?

Really want this resolved!

Cheers in advance

[lavar56]

Purely as a datapoint mine took 11 working days, 14 days in all to arrive.

[GiddyKipper]

I made a transfer request for 50,000 Avios into Nectar on 20 November.

After failing to post within the 10 days, I subsequently contact Nectar, BA live chat and eventually raising a complaint via Exec Club.

All told, my Nectar points posted 21 days after making initial request.

Shambolic customer service is an understatement. My concern is that no-one seems to want to accept any responsibility to sort this issue out and customers just get the run around.

[pinchy84]

Mine have just arrived this morning, totally agree with the shambolic nature of it! Felt like I was being passed from pillar to post with seemingly no information. 17 working days, 24 in total. Thanks for responses