Double Tier points promo

[SarahB]

2 months after taking 2 x double tier promo flights/hotel/car hire, they are not showing up on my statement. Anyone else still waiting or have they been added in reasonable time?
Thanks

• This topic was modified 3 years, 5 months ago by Rhys Jones.

[Ibblybibbly]

I flew back from DXB a month ago, my bonus TP for the outbound was credited fairly quickly, but the ones for the inbound are yet to show. A friend who flew at a similar time has yet to receive any bonus TP.

[tiriavpo]

I emailed exec-club.socialmedia@ba.com after a month and they were posted with 48 hours, but that was before the recent BA ‘upgrade’. Recent reports are that it is taking a lot longer and requiring repeated prompting.

[Colski]

Same problem- taking longer than the month stated. Even after emailing them, and raising an incident number

[masaccio]

Is it any BA Holiday between 24 August 2021 and 31 March 2022 or did it need to have been booked in a specific period too? About to take a BA holiday trip that we booked ages ago

[Ibblybibbly]

Yes, as long as it is for at least 5 nights. Might have to include a Saturday as well.

[tiriavpo]

It does include previously booked holidays but there are some strict Ts&Cs – see here:https://www.britishairways.com/en-gb/executive-club/offers/holidays-double-tier-points

Main ones – for bookings made prior to 24 Aug it had to be for min 2 pax, has to be min 5 nights with hotel or car for the entire duration and, most importantly, it had to be booked as a holiday. So all together in one transaction, no adding hotel or car later.

[masaccio]

Ah bugger – min 5 nights. Oh well.

[cannonc]

I am also struggling to get the double tier points credited

[SarahB]

I have emailed again today. Makes me feel better that I am not alone!!

[ChrisD]

Still waiting to see my additional tier points post from a 7-night BA holiday for 2 people returning on 30 September. And another where we returned on 13 November.

[cup_of_darkoness]

I am still waiting and now it’s been 8 weeks since the return flight, for my partner and me. What frightens me the most is that I have another 2 trips where I’m expecting double tier points, as this year I was aiming for Gold and planned accordingly. All the trips were booked according to T&Cs, if only BA would stick to their “points will be awarded within 4 weeks” timeline.