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Shangri-La Group launches new hotel customer care guidelines

Hong Kong-based hotel group Shangri-La is the latest hotel group to announce a chain-wide set of guidelines and commitments towards traveller well-being.  This will apply across the Shangri-La, .....

Hong Kong-based hotel group Shangri-La is the latest hotel group to announce a chain-wide set of guidelines .....

by Rhys JonesLeave a comment

Can you transfer Club Eurostar points to someone else?

In response to a reader email, I wanted to look today at whether you can transfer Club Eurostar points to a friend or family member. A bit of background …. Club Eurostar replaced Eurostar .....

In response to a reader email, I wanted to look today at whether you can transfer Club Eurostar points to a .....

by Rob Burgess15 comments

SAS asks for a £1 billion Government bail-out

All airlines, except UK-based ones, are now lining up their Government bailouts. We’ve covered the €9 billion handed out to Lufthansa, of which only €3 billion must be repaid, as well as the .....

All airlines, except UK-based ones, are now lining up their Government bailouts. We’ve covered the €9 .....

by Rob Burgess14 comments

‘My Favourite Hotel’ review – Marriott Mena House, Giza, Egypt

Today, our ‘My Favourite Hotel’ review is from the pyramids of Egypt! We are currently running this reader-written feature to provide some positivity and inspiration to Head for Points.  You can .....

Today, our ‘My Favourite Hotel’ review is from the pyramids of Egypt! We are currently running this .....

by Anika Burnett24 comments

What’s happening with the Virgin Atlantic rescue talks?

After a flurry of coverage in March and April, we have heard surprisingly little in recent weeks about the financial situation at Virgin Atlantic. Sir Richard Branson recently sold part of his stake .....

After a flurry of coverage in March and April, we have heard surprisingly little in recent weeks about the .....

by Rob Burgess62 comments