This is spooky stuff, and is really pushing the boundaries of what can be done with IT today. This shot is from a British Airways billboard installed in Piccadilly Circus: Looks a bit dull?  Take a .....

This is spooky stuff, and is really pushing the boundaries of what can be done with IT today. This shot is .....

27 Nov 201327 November 2013 by Rob Burgess • 16 comments

Every year, British Airways parent company, IAG, holds an investor day for the financial community to update it on what is happening. The slides from this are always made available to the public, and .....

Every year, British Airways parent company, IAG, holds an investor day for the financial community to update .....

24 Nov 201324 November 2013 by Rob Burgess • 3 comments

Back in July, I published this long article about the problems that Head for Points readers have had getting Lloyds Bank to give them the credit card sign-up bonus they were due. To summarise, the .....

Back in July, I published this long article about the problems that Head for Points readers have had getting .....

23 Nov 201323 November 2013 by Rob Burgess • 21 comments

British Airways Executive Club has relaunched its online shopping portal as Gate 365, as it begins to feel the pinch from cashback sites and competing online points malls. The old estore was not very .....

British Airways Executive Club has relaunched its online shopping portal as Gate 365, as it begins to feel the .....

21 Nov 201321 November 2013 by Rob Burgess • 16 comments

I would be fibbing if I said that I had never bought any duty free items on a flight, but I’m rarely in the mood – especially when trying to keep two children under control. The new .....

I would be fibbing if I said that I had never bought any duty free items on a flight, but I’m rarely in .....

20 Nov 201320 November 2013 by Rob Burgess • 3 comments

An interesting court case is currently working its way through the US legal system. Four frequent flyers in the States are suing British Airways over the fairness (or not) of the fuel surcharges .....

An interesting court case is currently working its way through the US legal system. Four frequent flyers in .....

17 Nov 201317 November 2013 by Rob Burgess • 26 comments

Qatar Airways officially joined the oneworld alliance, of which British Airways is a member, on 31st October.  This means that you can now spend and earn Avios and earn British Airways Executive Club .....

Qatar Airways officially joined the oneworld alliance, of which British Airways is a member, on 31st .....

10 Nov 201310 November 2013 by Rob Burgess • 10 comments

Yesterday I spent, frankly, more time than is sensible poring over the details of the new Lloyds Avios Rewards credit cards. Part 1, Part 2 and Part 3 of my analysis can be found here.  The website .....

Yesterday I spent, frankly, more time than is sensible poring over the details of the new Lloyds Avios Rewards .....

6 Nov 20136 November 2013 by Rob Burgess • 12 comments

British Airways is running another money-off promotion with one its partners.  Following the recent Hilton and Avis offers, it is now partnering with Shell. The new offer is a discount of 15% on any .....

British Airways is running another money-off promotion with one its partners.  Following the recent Hilton .....

6 Nov 20136 November 2013 by Rob Burgess • 21 comments

For the first time, I have dedicated all three articles today to the same topic – the new Lloyds Avios credit cards.  They have a couple of unique features which need to be explained fully, .....

For the first time, I have dedicated all three articles today to the same topic – the new Lloyds Avios .....

5 Nov 20135 November 2013 by Rob Burgess • 63 comments

I am dedicating all three articles today to the new Lloyds Avios Rewards cards.  Post 1 is an overview, and Post 3 looks at the upgrade voucher.  This post looks at the FX fees benefit. For me, the .....

I am dedicating all three articles today to the new Lloyds Avios Rewards cards.  Post 1 is an overview, and .....

5 Nov 20135 November 2013 by Rob Burgess • 35 comments

I am dedicating all three posts today to explaining the key features of the new Lloyds Avios Rewards credit cards.  Part 1 is an overview and Part 2 looks at the ‘no foreign exchange fee’ .....

I am dedicating all three posts today to explaining the key features of the new Lloyds Avios Rewards credit .....

5 Nov 20135 November 2013 by Rob Burgess • 24 comments

It is not an understatement to say that, used properly, the British Airways American Express 2-4-1 Avios companion voucher is the biggest perk of any loyalty credit card in the UK. If you want .....

It is not an understatement to say that, used properly, the British Airways American Express 2-4-1 .....

3 Nov 20133 November 2013 by Rob Burgess • 22 comments

This series of articles, which I group together as “Avios Redemption University”, cover some of the different ways of using your Avios.  In particular, they highlight deals which offer .....

This series of articles, which I group together as “Avios Redemption University”, cover some of .....

2 Nov 20132 November 2013 by Rob Burgess • 1 comment