Save 20% on TAP Air Portugal flights from the UK booked this weekend

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This article is sponsored by TAP Air Portugal

TAP Air Portugal has launched a generous promotion for the Black Friday weekend, running until next Tuesday.

The offer is an attractive 20% off all flights departing from the UK, including long haul flights with an aircraft change in Portugal, when you use the code FRIDAY21GBP.

The travel dates included in the offer are as follows:

16th January to 19th February
13th March to 31st March
26th April to 31st May

‘Discount’ and ‘Top Exec’ tickets are excluded. The discount is calculated on the base fare and carrier surcharges, excluding third party taxes and charges.

Bookings must be made before 30th November 2021. You can access the Black Friday promotion page here.

In terms of aircraft, TAP has recently taken delivery of a new fleet ofA320neo, A321neo and A330neo planes and now operates one of the youngest and therefore most environmentally friendly fleets in the world. It was the first airline to operate the long-haul Airbus A330neo – you can find out more about the TAP neo fleet here.

TAP Miles&Go

TAP is part of Star Alliance. You can credit the miles you earn with a TAP Portugal Black Friday purchase to Lufthansa Miles & More or any other Star Alliance frequent flyer programme, assuming you are not a member of TAP’s own scheme.

You may want to consider TAP’s loyalty scheme, ‘TAP Miles&Go’. It is offering new members the chance to win 3,000 miles. All new members will receive 200 miles when they sign up to TAP Miles&Go, but every 500^th new member will receive an extra 3,000 miles.

You can find out more about TAP Miles&Go here.

TAP Miles&Go is running a status match too

TAP Miles&Go is still running a very attractive status match campaign that gives British Airways Executive Club Gold OR Silver member the opportunity to get Miles&Go Gold status. This means you will also automatically get Star Alliance Gold status. This gives you:

Lounge access (Gold members often have access to higher quality lounges than other members, for example the Senator room in the Lufthansa Lounge in Heathrow Terminal 2)
Fast track security and boarding
Priority check-in
Priority baggage handling (which often works, unlike on BA!)
Extra baggage allowance
Free First Class upgrades on all your Heathrow Express trips

The match isn’t free, but the cost of €99 to buy cheapest Club Miles&Go package should be easy to recoup.

For clarity, even Silver members of British Airways Executive Club will be given Gold status.

See our full article on how to match your British Airways Gold or Silver card to TAP Miles&Go Gold here.

For more details on TAP’s 20% off deal on all UK departures, take a look at this page of their website.

Category

General

This article is closed to new posts. Discussion continues in the HfP Forums.

Phil says:

27 Nov27 November 09:29

Will never fly with this disgraceful airline ever again. They still owe me money from a cancelled covid flight. They don’t reply to emails but are quick to claim back the money from Amex when I tried to get a refund that way. And I read recently that they agreed to give refunds.

https://ec.europa.eu/commission/presscorner/detail/en/ip_21_4944

Complete load of bull****.
- Alex Sm says:
  
  27 Nov27 November 10:29
  
  And I have the opposite experience. When British Airways refused to board me and my partner because they failed to issue boarding passes to us and closed the check-in desk, I could never get a compensation from them. We just bought tickets for TAP and got brilliant service, lounge access etc. We should have never boat BA tickets in the first place
  - Alex Sm says:
    
    27 Nov27 November 10:30
    
    Boat = bought (when will HfP finally allow editing of comments…)
    - Phil says:
      
      27 Nov27 November 10:47
      
      BA have given us flight credit which I’m happy with.
  - Track says:
    
    27 Nov27 November 10:55
    
    This is about different experience — it is near impossible to obtain a refund from TAP.
    
    But you can subject Amex to FOS claim if they clawback on dispute based on that rubbish responses from the Merchant. Flight cancelled, the Merchant have no legal ground to receive the funds, but unfortunately AMEX sidelines with the Merchant even if they submit an onboard menu as a response to claim, any rubbish as ‘proof’ while deliberately ignoring and pretending not receiving the documentary proof from the customer.
  - Lady London says:
    
    27 Nov27 November 12:21
    
    How did you resolve this denied boarding issue with BA in the end? Presumably you mcol’d them in the 6 years allowed after the incident and got full denied boarding compensation and duty of care?
    - Alex Sm says:
      
      28 Nov28 November 10:14
      
      I was in the long-running correspondence with them and because the case was not so straightforward – they were right on some points and I was right on others. They gave us 4000 Avios in the end and closed the case. Pathetic I know…
  - Lady London says:
    
    27 Nov27 November 12:26
    
    TAP is apparently famous for ignoring any EU261 claim
    
    IIRC in Germany one of the States got a court order for possession of TAP’s bank accounts there due to customer refunds due (awarded by court judgment) which TAP had not paid.
    
    Oops sorry just noticed “this article is sponsored by TAP”
  - Mikeact says:
    
    27 Nov27 November 16:55
    
    I find that hard to believe ….usually find there’s two sides to these type of stories…tell us more…when and where etc.
- Lady London says:
  
  27 Nov27 November 12:25
  
  TAP is apparently famous for ignoring any EU261 claim
  
  IIRC in Germany one of the States got a court order for possession of TAP’s bank accounts there due to customer refunds due (awarded by court judgment) which TAP had not paid.
The Original Nick. says:

27 Nov27 November 11:25

I have a received an Identifier ROR XXXXXXXXXXXX code that TAP have sent me after I requested a refund in a voucher form. The link they have given me to check the status of my refund is https://refunds.flytap.com. When I plug in the code to check the status I get a The information entered in the following fields must be corrected before submitting the request:

Refund ID is invalid

I will be calling them using the number they provided me with.
JandeW says:

27 Nov27 November 11:36

Tread very carefully with the TAP Status match. I did it last year, (from BA Silver), paid my €99, got status acknowledgement, since when – NOTHING. My TAP status shows as bog standard and despite numerous emails and attempted phone calls to them, they have done nothing about resolving the issue. Their customer service reaches unfathomed lows ..
- AJA says:
  
  27 Nov27 November 12:41
  
  The status match is very hit and miss. It worked for me and I was upgraded to Gold. Unfortunately I never used it as covid and personal circumstances put paid to the chance of booking anything. The year expired and I got demoted to base level – no soft landing, unlike BA.
Simonbr says:

27 Nov27 November 13:58

The Portuguese apparently call TAP “Try Another Plane”! Their customer service has been awful regarding slow issue of vouchers that were significantly under the value of flights I purchased that had to be cancelled due to COVID, now failing to respond to my appeals for the correct value. Impossible to speak to anyone. Far worse than BA in this respect. They won’t get anything more from me.
Prince Charles says:

27 Nov27 November 16:13

The Schengen area of Lisbon airport is terrible. The TAP business class lounge was very basic and overcrowded. Not what I was expecting for a hub airport.
- ChrisC says:
  
  27 Nov27 November 17:11
  
  Are you sure you were actually in the TAP lounge because when I was there in 2019 it was good with a decent food spread and a good bar (made me a pourtguese gin cocktail at 9 am)
  
  It has a green / blue / grey colour palette
  - Alex Sm says:
    
    28 Nov28 November 10:16
    
    It’s a very nice lounge! We can even get their famous cherry liquor there and great food / seating
ChrisC says:

27 Nov27 November 17:41

I flew TAP in Feb 2019. 50% off the basic fare to TATL LON-LIS-BOS return for around £750 (so fare component was around the £500 mark). Thought I would be getting something like PE+ but was propper business class.

They were the only airline that ever wanted to see my ESTA. Not a good thing to try and retrieve at 4.30AM at LHR on an iphone.

Getting to the LIS lounge required enteting Portugal and then reclearing security. Only passport control (egates) to get back to the non schengen part of the airport. (one mile at a time has a review of it with lots of photos)

I thought the onboard service was good if a tad impersonal. Not rude just impersonal and a bit slow to start as well. But the food was good and a nice selection of wines. IFE selection was reasonable as well. Seat very good all with direct aisle access.

The TAP website is not good though. Wouldn’t work at all on my ipad and just wobbly on my laptop.

I would fly with them again though but just not at the moment as there are just too many issues (as mentioned above) with getting refunds etc.
Doug says:

27 Nov27 November 23:03

I got cancelled flight on 15 Dec 2020 and they haven’t refunded me yet actually they did a party refund and ignored all calls and website tickets, note that they don’t put anything in writing