CONFIRMED: American Express Shop Small to return in December

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• Travel Strong says:

  17 Nov17 November 12:29

  I’ve lost confidence in amex offers a little since I have 1 x Avis and 2 x Morrisons credit due for almost a month now, and no sign.

  Surely something has gone wrong at amex, with all these delays happening across different processes. IT system ‘upgrade’ perhaps?!

• Nick_M says:

  17 Nov17 November 13:09

  Agree with the above comments – this is unlikely to change my shopping behaviour and any refunds will be a pleasant surprise, whereas when it was £5 off a £10 spend I would have been actively seeking opportunities to use it – and Christmas shopping would be geared around local independents…

• Swifty says:

  17 Nov17 November 13:14

  We moaned in the summer, we moaned in the winter, but everyone still went and had a pint/sauv blanc or two and said cheerfully, I’ll get this round my lovelies!

  • meta says:

    17 Nov17 November 15:18

    Not everyone. I haven’t had a single credit from Shop Small since 2018. After having to fight for months on end for credits, I am not actively seeking shops to save. If I happen to get a credit, then fine. It’s one thing that for me personally Amex does really badly.

• rams1981 says:

  17 Nov17 November 13:34

  I get decent use out of this even now. Not as good as before obviously but still good moony back on stuff I would otherwise buy (e.g. butcher, tennis balls, pub/restaurants)

• Terry says:

  17 Nov17 November 13:38

  Like so many marketing mix, this one started well but really now probably is not worth bothering with. Hard to imagine anybody holding an AMEX card chasing such small rewards.

  • Peter K says:

    17 Nov17 November 19:29

    Depends. This summer I did very well on this. I was away and several places near where I went to were on the list. I looked in advance for shops involved and made the most of it.

• Laura says:

  17 Nov17 November 14:55

  I definitely be using it for some pints and lunches!

  A free £25 (well £50 with my supp) isn’t to be sniffed at!

  • Louise K says:

    17 Nov17 November 16:25

    Me too, we make a day of it in our local village –

    Dog christmas presents from the pet shop
    Pre lunch drinks in a local bar
    lunch and bottle of wine in another restaurant (split the bill)
    Takeaway in the evening if we’re still hungry.

• Mzungu says:

  17 Nov17 November 15:13

  I’ll use this offer, but I have to agree about the “service” from Manila 🙁
  A month ago, I called and asked how close to triggering the 10k Avios for £5k spend we were on my wife’s BAPP. The person in Manila checked, and confirmed that we had spent £4.5k since the offer was saved. So we spent another £600 and switched to my card.
  Today, I called to see why we hadn’t had confirmation of the bonus, to be told that we had only spent £3.8k now. After 20+ mins with the Phillipino girl repeating herself and getting more excitable and harder to understand, I asked to be transferred to Brighton.
  Now speaking to a very helpful guy, we eventually found the cause of the discrepancy. However, the misinformation a month ago now makes it difficult to hit the target, having re-routed spend onto my card.

• Sean C says:

  17 Nov17 November 15:26

  Some of the comments here are truly mind blowing. No it’s not as good as it used to be, yes it’s still free money. Is the map is still going to be rubbish, that’s the biggest problem normally!

  • mark2 says:

    17 Nov17 November 18:28

    I think that we can be pretty sure that the map will be rubbish, but I just use the same merchants every time.

    • sloth says:

      17 Nov17 November 19:35

      even that doesn’t work now as a few merchants that I have used every year shop small has run didn’t participate in the summer, and even though I still spent in them regardless I didn’t get the credit (expected)

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