The HfP chat thread – Friday 5th November

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Shaw West says:

5 Nov5 November 11:26

MR to Virgn points transfer. Called up Amex. Instant transfer. It was pending for 5 days
Si says:

5 Nov5 November 11:29

Anyone receive their Hotel.com clubcard points?

My 14week wait has elapsed and no sign. Tired clubcard bank on number they provided on the promotion Ts&Cs but ultimately after a few calls they can’t help and told me to take it up with Hotel.com.
Ben says:

5 Nov5 November 11:31

Bit of a follow up but I was chatting to someone about MR to Raddison Rewards on here last week. Got them to add it/connect them on the chat and a week later it is now all set up. Just done the transfer and it says it will be another 10 days
Mikeact says:

5 Nov5 November 11:33

I mentioned a few days back about my son and his missing/delayed bag on Easy Jet (back last Monday from Tenerife) He has just WhatsApp me…’Case now at Gatwick, they cannot give a delivery update..to West Kensington….please collect from Gatwick ‘.
I guess that’s pretty typical this day and age.
- Ikaz says:
  
  5 Nov5 November 12:47
  
  Easyjet delay for my suitcase about 3 weeks ago, received by Edi airport yesterday, they refused to ship to here also, I have to drive to the airport and collect it, good job easyjet!
- Genghis says:
  
  5 Nov5 November 13:13
  
  Typical of your son to not go himself?
  - Mikeact says:
    
    5 Nov5 November 14:26
    
    Probably send his/go with his girlfriend !
AL says:

5 Nov5 November 11:41

Need to go to Morocco from the UK. Travel restrictions mean I have to arrive via a third country (not including Germany or the Netherlands). My brain is telling me AF via CDG or IB/FR via MAD. Route recommendations welcome, though, if anyone has any? Similarly, hotel recommendations for Rabat welcome – eyeing up the Sofitel.
- TGLoyalty says:
  
  5 Nov5 November 11:56
  
  How creative do you want to be 🙂
  
  Flight to Gibraltar … ferry to Tanger … drive to Rabat?
  
  Have you read the legislation carefully on what the ban constitutes ? Do you need to have been outside of those 3 countries for 14 days for example or simply can’t fly direct.
- davefl says:
  
  5 Nov5 November 12:20
  
  How about via LIS on TAP?
  
  I did that coming back a couple of years ago and it was pretty smooth going.
Dave says:

5 Nov5 November 11:49

Does someone have a draft complaint for Creation I can send to the FOS? Thanks.
- Andrew says:
  
  5 Nov5 November 12:13
  
  Do a formal complaint to Mastercard too – if you used your Cuve Mastercard with the Creation Card.
  
  Simply using one card licensed by Masercard, in line with the terms and conditions of that card, has resulted in your account with another licensed Mastercard issuer being withdrawn.
  - Ian_H says:
    
    5 Nov5 November 12:26
    
    Any contact email address for this please Andrew?
  - JDB says:
    
    5 Nov5 November 12:56
    
    Wouldn’t you need a direct contractual relationship to make a formal complaint and expect any helpful response?
    - David says:
      
      5 Nov5 November 13:12
      
      The level of stupid on about this topic here would suggest not.
      - David says:
        
        5 Nov5 November 13:14
        
        And to really drill down further on that
        level of stupid, see my jumbled post above 🤦
    - Andrew says:
      
      5 Nov5 November 13:51
      
      You can complain to anyone about anything. One of the neighbours to my old office used to complain that the trees in the office garden used to wake her up by talking to her at night. We had one woman used to come in to complain by smearing her own “evacuations” around the office if one of my colleagues parked on her street.
      
      MasterCard advertise directly to the UK public, why shouldn’t someone complain to them if their poor controls and licensing decisions result in account closures?
Andrew H says:

5 Nov5 November 11:50

Question on having more than one Amex (just been approved for Accelerating Business). Do you create a second online account to get more offers, or do you put them in the same account?
- Rhys says:
  
  5 Nov5 November 12:09
  
  Different cards get different offers, even on the same account.
Alex M says:

5 Nov5 November 11:50

Tried to log in to my Raddison Rewards account but the website does not let me in (puts me back to the Raddison home page). Tried IE, Chrome, incognito mode… Is it only me or there is something wrong with the website?