The HfP chat thread – Wednesday 3rd November

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Craig says:

3 Nov3 November 08:15

My flight to Singapore in Feb just changed from 777 to 789 with its much smaller F cabin, no seats are available for selection. Could be the start of involuntary downgrade which I can cope with, hopefully the same will happen for the return and I can switch that to BKK free of charge. For anyone following a few days ago I gave up on Hawaii, it just got too complicated. As someone who likes everything booked well in advance, Covid is certainly messing with my OCD!
- Rhys says:
  
  3 Nov3 November 08:58
  
  My BKK has been switched from 789 to 788 in Feb next year.
  - David S says:
    
    3 Nov3 November 15:36
    
    Same here for late Jan
Michael C says:

3 Nov3 November 08:24

Sorry for mini repost, but for a flight today!
-Any recent Madrid experience? I’m flying back from MAD this afternoon. Am I right in thinking all check-in etc. is at the “main” building (T1,2,3), then once through security etc. we have to get the shuttle train to the satellite terminal 4S?
- AJA says:
  
  3 Nov3 November 08:43
  
  No. If travelling BA or IB you check in at Terminal T4, floor P2, then take the train shuttle to T4S.
- Rhys says:
  
  3 Nov3 November 08:59
  
  There is a lounge in T4S as well, so you can go straight there if necessary.
  - Michael C says:
    
    3 Nov3 November 09:50
    
    Thanks all – I’ve done the trip 20 times in the past, but someone on arrival told me all check-in was T1,2,3!
    Online check-in with Iberia was a bit tricky (no luggage): had to upload vax cert, PLF and passport, but could only do this 24 hours before take-off…and the message from all this was “thanks, we’ll get back to you within 24 hours”! Randomly tried 2-3 more times this morning, and on the last one, I was able to print boarding card.
- marcw says:
  
  3 Nov3 November 09:34
  
  If you are flying IB/BA, you must check-in at T4 and, after security, travel via shuttle train to T4S for departures.
Secret Squirrel says:

3 Nov3 November 08:25

I received a personal details confirmation today from Amex in the app. They stated it’s period for them to check details but this is definitely the first time for me. Does everyone get this or am I being lined up for a more in depth KYC?
- Louise K says:
  
  3 Nov3 November 08:30
  
  I’ve had them a couple times, most recently last week.
- Rachel Robinson says:
  
  3 Nov3 November 08:30
  
  I got it. So did my husband.
- John says:
  
  3 Nov3 November 08:32
  
  What sort of details are they asking for
  - Louise K says:
    
    3 Nov3 November 09:05
    
    Annual income / employment status / email address.
- PMG says:
  
  3 Nov3 November 08:46
  
  I had the same questions this morning when logging into the App…
  - Ikaz says:
    
    3 Nov3 November 09:29
    
    Same here this morning
- Anna says:
  
  3 Nov3 November 10:09
  
  I had it the other day in the app, first time ever.
  - RobL says:
    
    3 Nov3 November 11:22
    
    I got it yesterday too. Also first time ever.
Charlie says:

3 Nov3 November 08:32

Is anybody else having issues with Nectar Connect since renewing their payment card? I haven’t received any points since doing it and have used 3 different offers……..
- Andrew H says:
  
  3 Nov3 November 08:44
  
  I always have to delete and relink to get any points credited. This has happened with both VACC+ and BA Amex.
  
  Remove, relink and a day later the points appear. Their system is a bit broken
- Super Secret Stuff says:
  
  3 Nov3 November 09:06
  
  My Amex connection has never worked properly, go on Nectar support if it doesn’t fix itself and they will eventually credit it as a good will transaction
  - Crafty says:
    
    3 Nov3 November 22:21
    
    Not for me, they accused me of making it up and then failed to meet their own 24 hour SLA for my complaint.
AJA says:

3 Nov3 November 08:40

So what’s everyone’s view of GT singing “shove your climate crisis up your arse!”. Helpful or not?
- Char Char says:
  
  3 Nov3 November 09:06
  
  Helpful to the BBC for writing more rubbish.
- ashish says:
  
  3 Nov3 November 15:11
  
  who is it?
ZF says:

3 Nov3 November 08:43

Anyone else had difficulty contacting Curve? New card didn’t arrive, chat has been dead for almost a week with no response to the query.
- The Streets says:
  
  3 Nov3 November 08:45
  
  It can take a few weeks for a replacement card to come. It is best to message them and wait it out
- Char Char says:
  
  3 Nov3 November 09:06
  
  Yes never reply!
- Sprout says:
  
  3 Nov3 November 09:23
  
  Yep no answer whatsover.
  I’ve sent a dozen or so e-mails and chat messages over the last 2 weeks and no reply at all.
  On their last legs I guess!
  - andyT says:
    
    3 Nov3 November 12:39
    
    I emailed Curve with an account query on 18 Oct, received a reply and resolution to problem on 20 Oct.
    So I don’t understand why people post on here (today and many times previously) that Curve never reply to messages???
    - His Holyness says:
      
      3 Nov3 November 12:55
      
      It seems it depends what you email about. I’ve emailed them about my block and had no answers for nearly 3 weeks.
Benilyn says:

3 Nov3 November 08:52

So anyone else on statement ending yesterday with Solihull. Let’s see if posts and vouchers post…
- Anna says:
  
  3 Nov3 November 10:11
  
  Well they still haven’t from October 23rd!
Briand says:

3 Nov3 November 08:53

How’s the easiest way to show the NHS vaccine status on my Android phone…rather than scrolling through the App itself…somebody said put it on WhatsApp ,but how, or any other option ? I just want a quick and easy way to show. Thanks.
- Andrew H says:
  
  3 Nov3 November 08:55
  
  Screenshot?
  
  Does an Android have a wallet like iphones?
- Rob says:
  
  3 Nov3 November 09:16
  
  Assuming the wallet option is there for Android, why not screenshot it and put it in your photos?
- AJA says:
  
  3 Nov3 November 09:25
  
  Screenshot (swipe screen from right to left with the side of your palm on Samsung, not sure what android phone you have?) and then just find it in the photo gallery.