The HfP chat thread – Tuesday 2nd November

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• Alekun says:

  2 Nov2 November 12:21

  Is there any bonus for applying for a Platinum Supp Card for the partner?

  • Optimus Prime says:

    2 Nov2 November 12:24

    Yes, 5000 points.

  • Rob says:

    2 Nov2 November 12:24

    5k as long as you don’t do it during the original application.

    https://www.americanexpress.com/uk/benefits/supplementary-cards

    • Harry T says:

      2 Nov2 November 12:46

      Just be aware that no one seems to be getting the points for adding a supp at the moment, so you might have to chase.

      • Ryan says:

        2 Nov2 November 13:09

        Just give it more time and it should come through (was quoted up to 90 days)

        • Jimbob says:

          2 Nov2 November 13:14

          I’ve been told 120 days (having previously been told 30 days). Currently c.105 days after hitting spend target

        • Harry T says:

          2 Nov2 November 13:57

          I don’t trust Amex when they say to wait a certain number of days. That’s just them trying to delay your complaint for a while.

        • Mr(s) Entitled says:

          2 Nov2 November 14:43

          The T&C’s are 90 days in “rare” instances. Once you are at 91 days I’d raise a compliant because otherwise they will continue to fob you off.

          Also note, the T&C’s specify that you must not have had this offer before.

          I’m at 42 days and I don’t have the points but I have had them previously, albeit in excess of two years ago now. No idea if they are enforcing this, or just being slow to attribute the points to me.

        • Katie says:

          2 Nov2 November 14:50

          @Jimbob whats the connection between a supp bonus and a target spend, you should have got. your target spend within 30 days (after next annual payment)

      • Luke says:

        2 Nov2 November 13:27

        I added a sup cardholder to my Gold card when HFP were running an article… 2 months ago. The 3k odd points were added within a few days after, and the additional 3k odd points were added last week. Took a few months but they eventually arrived without me chasing them.

        • Katie says:

          2 Nov2 November 14:50

          How did you get 2x lots of supp bonus points? I thought it was once only?

        • TGLoyalty says:

          2 Nov2 November 15:09

          there was an offer to spend £500 and get an extra 3k points?

• Grimz says:

  2 Nov2 November 12:23

  I have a BA Avios 241 booking and the return leg was cancelled, we was due to return 27th November. I now want to rearrange my flights for outbound on 5th November 2022. Do I wait till after 5th November 2021 (1yr) or do I wait till 355 days out (15th) to call BA and try and get my flights changed as the new flights won’t be available book yet? My original outbound this year was on the 20th November. I guess BA won’t agree to this change as they are now going with the booking date and not with the departure date as per earlier comments on HFP.

  • TedL says:

    2 Nov2 November 12:46

    @Grimz, see my comment on page 4, a new flight booked today has ticket validity 12 months from flight date NOT booking date. But how they will choose to interpret their policy in your case is anybody’s guess, they seem to change stance as frequently as their aircraft leave Heathrow!

    • John says:

      2 Nov2 November 16:10

      Please tell me where I find the ticket validity date?
      I cant see anything on my booking

      • TedL says:

        2 Nov2 November 17:10

        i think this is a new development, havn’t seen it on previous bookings. Its in the “Payment Information” section immediately below the ticket numbers on “Your e-ticket receipt” e-mail.

• John says:

  2 Nov2 November 12:29

  My wife and I both have 500 Shangri-la points expiring at the end of December.
  Can we simply get USD$50 dining credit vouchers each or do we need at least 1,000 points each before we can get a dining credit voucher?

  • The Original Nick says:

    2 Nov2 November 12:51

    I’m in the same boat. I’d like to know this too.

  • Froggee says:

    2 Nov2 November 13:00

    I just logged into my Shangri-La account and it would let me redeem for a $50 voucher for 500 points so I don’t see why not. Do you have this option under redeem points? I have 9,000 that are expiring and doubt I’ll be in London any time soon and can’t be bothered making a 400 mile trip for a slap-up dinner so I think I’ll need to take Singapore Amazon vouchers and send my colleagues there S$350 of toilet paper.

    • John says:

      2 Nov2 November 14:23

      thanks Froggee
      just noticed on the desktop version of the website I can change the voucher value to USD$50 (I couldn’t see this on my phone).

      • Froggee says:

        2 Nov2 November 14:30

        Glad I could be of help. If only I had a friend who could spend $900 on dinner at the Shard for me!

  • Nigel W says:

    2 Nov2 November 15:27

    Similar boat. I’ve seen you can gift the points to someone in case they need to use the points asap.

• r* says:

  2 Nov2 November 12:40

  Anyone been to iceland recently? Does the test before arrival need to be an in person test or can it be an at home upload the photo lateral flow test?

  • Harry T says:

    2 Nov2 November 12:50

    https://www.covid.is/sub-categories/certificates

    “Self tests are not accepted”

    Of course, your test certificate is unlikely to say if it was self administered. The Chronomics tests I’ve used before don’t say they are self administered at home. So it depends on your risk tolerance/assessment.

    • Harry T says:

      2 Nov2 November 13:02

      Addendum: I haven’t been to Iceland. I’m just referring to chronomics tests I’ve used before for predeparture.

      • Kevin C says:

        2 Nov2 November 13:34

        And the double vaccinated don’t need a test do they?

        • Jonathan says:

          2 Nov2 November 13:56

          For entry to Iceland all tourists do:
          “Rules for travellers without a network in Iceland: Vaccinated passengers, and those with prior infection of COVID-19, need to present a negative covid-19 test either a PCR or Rapid antigen test. NB. self-tests are not accepted.”
          https://www.covid.is/sub-categories/vaccination-and-antibodies

        • Harry T says:

          2 Nov2 November 13:59

          Double vaccinated UK travellers don’t need a predeparture test to return to the UK any more, but I think all travellers permitted to Iceland require a predeparture test.

        • meta says:

          2 Nov2 November 14:08

          I’ve been in September. Yes, you need an in-person test. The test will need to show the manufacturer, so Chronomics one won’t work. The test result is thoroughly checked on arrival. The border agent spent at least a minute checking all the details on the test. I would play it safe and book Collinson or similar in-person. Results in 15-30 minutes and has all the details required.

        • meta says:

          2 Nov2 November 14:11

          Here’s the link for the current requirement on tests. Chronomics PDF result one doesn’t satisfy all the info needed.

          https://www.covid.is/sub-categories/certificates

        • r* says:

          2 Nov2 November 16:20

          Bah, was hoping I wouldnt need to do an on-site. I think I’m going to have to do one the day before flying tho as the flights at 625 from luton and collinson doesnt open until 5, I doubt that would be enough time.

        • Kevin C says:

          2 Nov2 November 17:42

          Thanks all. Maybe St Pancras for us then.

• idrive says:

  2 Nov2 November 12:48

  I referred some people to apply for Amex.
  1 of them got me a reduced bonus (in comparison with the others).
  How many points shall I have received? Sent out Platinum referal, they applied for Gold.
  To my understanding it should be 24k for each approved person, irrespective of the card they get, do you agree?
  what is your experience, with bonus these days?

  • K says:

    2 Nov2 November 14:17

    I had similar problem, he to call and speak to Brighton about it, they adjusted it. Chat was not useful

  • FFoxSake says:

    2 Nov2 November 14:18

    Did you hit the annual 90k per annum limit maybe?

    • idrive says:

      2 Nov2 November 14:25

      Sorry for double comment, it it seems that the limit was reached indeed (by doing some maths). this is a bit tricky but still better than anything!

  • Katie says:

    2 Nov2 November 14:51

    Yes you will get the full bonus, when they activate the card.

• Zara says:

  2 Nov2 November 12:59

  Hi- does anyone have a view of the best Amelia family resorts (young children under 5)? I purchased the media points when they had that offer on but have not been able to use them so am considering something for next year. Possibly Spain and there seems to be a nice one in Morocco but the points value isn’t great. TIA

  • David D says:

    2 Nov2 November 14:18

    Can’t think of any, though if you need to extend them you can purchase a further 1,000 for €5.

    • Zara says:

      2 Nov2 November 15:18

      Do you have a link for it? I’ve been trying to find it on the melia rewards site for over an hour to no avail. I keep going round in circles!

      • Sean says:

        2 Nov2 November 17:13

        Not sure about website – but on the melia app – you can find it under my profile, my points

        • Zara says:

          2 Nov2 November 17:25

          Thank you!

• Harry T says:

  2 Nov2 November 13:18

  Has anyone flown from Schiphol to the UK since the UK abolished the predeparture test for vaccinated passengers? I last flew from AMS to NCL in September and it was a bloody clusterfook, with all UK passengers being corralled into some awful area for document checking and processing, even after checking in at the desk and already presenting documents. I just want to know if I can expect the same this weekend, as I’ll allot extra time at the airport for bureaucratic nonsense.

  • Phil W says:

    2 Nov2 November 13:58

    It was the same doing FRAEDI. I would have described it as an Omnishambles, designed to increase the propensity of transmission but clusterfook would’ve been apt and more concise.

    • Harry T says:

      2 Nov2 November 14:01

      Sorry to hear that. Most airports abroad currently seem to be trying to increase the chances of airport based covid transmission as much as possible, by forcing you to queue to check in at the airport, and through other ill thought out measures. Schiphol, Madrid and Heraklion stand out as the worst offenders recently. It’s probably unfair to include the former two with HER, as they at least had air conditioning and facilities you might find outside of a third world prison 🙂

      • Michael C says:

        2 Nov2 November 17:04

        Harry, I’m flying back from MAD tomorrow. Am I right in thinking all check-in etc. is at the “main” building (T1,2,3), then get the shuttle train to the satellite terminal 4S?

  • den says:

    2 Nov2 November 14:00

    If you are referring to the gate D8 I think they send you to to check everything about six times then yes my wife still had to go through this last Sunday flying back to Newcastle but it was day one of the new testing rules for the UK so may have changed since.

    • Harry T says:

      2 Nov2 November 14:02

      Thank you, hopefully I get to avoid spending hours being coralled through D8.

      • David D says:

        2 Nov2 November 14:22

        More likely to be D6 at AMS for the bus transfer to an Embraer. Check in end of last month was fairly straightforward (used Sky Priority lane). Other than that, the bus gate is still a pain. Re-check only of the passport and boarding card, then the boarding card again to get on the bus.

• rjn21 says:

  2 Nov2 November 13:28

  Some Amex offer timing data points:

  Spend £1 get 50/100 avios. Triggered Wednesday 27 October, avios received Tuesday 02 November.

  Spend £5k get 10,000 avios. Triggered Saturday 23 October, email confirmation Friday 29 October, avios received Tuesday 02 November. I had various PayPal payments and they counted.

  Morrisons, nothing yet from the current offer. In the September offer, between 10 and 16 days from spend to rebate.

  • idrive says:

    2 Nov2 November 13:43

    Amex Referral: I referred some friends to apply for their new card. One of them got me reduced bonus.
    As I read the terms, it should 24k per approved person, irrespective of what card they apply. Do you agree? i just read the terms again and it seems so.

    if you went over the limit of 90, you basically get the difference (ie. 90-24-24-24-18)
    When is the limit resetting?

    • Rob says:

      2 Nov2 November 13:56

      1st January

      • idrive says:

        2 Nov2 November 14:26

        Thanks Rob!

  • Whisper says:

    2 Nov2 November 16:43

    Did spend on the supplemental card count towards the £5k get 10k avios? Mine has not triggered, and now I’m wondering.

    • rjn21 says:

      2 Nov2 November 17:28

      Supp card spend does not count to a spend £5k get 10k avios offer saved to the main card.

      A supp card may have its own separate spend £x, get y, offer, but that’s exclusive to that supp.

This article is closed to new posts. Discussion continues in the HfP Forums.