The HfP chat thread – Thursday 14th October

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• Clubx says:

  14 Oct14 October 15:17

  Do we have any update for when Creation will credit payments that has been missing for almost a week?

  • Ryan says:

    14 Oct14 October 16:54

    Nothing AFAIK, payment on 8th still not showing

    • Cloud says:

      14 Oct14 October 17:13

      I paid last Friday, got credited today, so 4 working days.

      • EwanG says:

        14 Oct14 October 19:49

        Still not credited to my account from paying the statement balance last Friday, however the default sum fee now has a reversal!

• Kevin C says:

  14 Oct14 October 15:39

  A couple of people are saying that Shop Small will be back this year from Dec 4th. No info yet on how much you have to spend to get the discount, etc.

  • Fazzy Bear says:

    14 Oct14 October 17:32

    Probably spend £15 for £5 discount

    • Super Secret Stuff says:

      14 Oct14 October 17:42

      More like spend £20 for £5 🙄

• Cal says:

  14 Oct14 October 15:40

  Has anyone booked with the new BA AMEX 241 starting outside the UK with only the outward booking?

  Itinerary is something like HEL – LHR – NYC and at the moment the return flights are not available to book, so would that cause any issues? Would the taxes be odd if I booked just the outward trip?

• Jaime says:

  14 Oct14 October 16:02

  ON a pickle with BA holidays and looking for other ways of contacting them as I need to change a flight back to LHR on Sunday to later next week.
  Have tried the phone numbers, the BA line and with no success at all, chat also kicks me out after a while.
  Any other ways of contacting them, or anything else I can do. It is appalling the way they are behaving with the holidays booking.

  • ChrisC says:

    14 Oct14 October 16:10

    The duty office number should be on your booking email.

    • Jaime says:

      14 Oct14 October 17:01

      Thank you ChrisC
      Will try that number

  • Louise K says:

    14 Oct14 October 23:09

    Chat won’t touch a BAH booking anyway.

• HotinNewcastle says:

  14 Oct14 October 16:05

  Do they swipe the platinum card when entering Lufthansa Business Lounge at T2 LHR or do they just do a visual check?

  • Phil W says:

    14 Oct14 October 17:22

    Visual check for me at FRA and MUC lounges.

• Des says:

  14 Oct14 October 16:15

  If I mid-year cancel the first supplementary card on my AmexPlat account, and then give someone else a supplementary card, do they also get a free Priority pass card?

  • TGLoyalty says:

    14 Oct14 October 16:25

    Yes

• Ben says:

  14 Oct14 October 16:25

  Hello, I have some flyingBlue miles that expire at the end of the year. According to their website it says I have to fly with them in order stop them expiring.
  So I was wondering if anyone had any tricks or tips that have worked to extend them.
  Cheers

  • Neil says:

    14 Oct14 October 17:29

    You could take a look on flyertalk but I think you need to fly to keep them alive. Not sure if you make a points booking and then cancel what happens but I’d guess you’d loose them if they were due to expire anyway.

    • Rob says:

      14 Oct14 October 18:48

      Enough to transfer to Accor?

      • Guernsey Globetrotter says:

        14 Oct14 October 23:54

        If not but you have Amex MRs you could also top up AF Then transfer to Accor – rate isn’t great but maybe preferable to losing points altogether…

• Sprigg says:

  14 Oct14 October 16:52

  If I cancel my BAPP (to move to the plat charge card) do I get to keep the companion vouchers I have already earned or are they lost? I thought it was the former, but Amex just stated the latter while I was going through the cancellation process on the chat.

  • Rob says:

    14 Oct14 October 17:14

    Amex lies

  • MW says:

    14 Oct14 October 17:30

    They do this all the time – when my wife cancelled her BAPP they did say to her the same thing, then tried her to downgrade to the BAFree card claiming she would lose vouchers otherwise.

    Had I not been next to her when she made the call, she would have accepted it. Needless to say, vouchers are always there and in fact we flew to Barbados using one of them earlier this month (card cancelled a year ago to start the 24 month clock). You just need access to an Amex card to pay the fees (does not have to be a BAPP/BAFree or even a card in your name).

    • Thom says:

      14 Oct14 October 18:42

      I was next to my wife and she still wasn’t comfortable cancelling and ended up downgrading!

      • Peter K says:

        14 Oct14 October 21:42

        Online chat is your friend.

      • MW says:

        14 Oct14 October 23:55

        My wife knows I read HfP and know (most of the time) what I’m talking about so…

        (Having said that she did say she wouldn’t have been comfortable doing it otherwise)

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