The HfP chat thread – Saturday 2nd October

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• PK says:

  2 Oct2 October 15:23

  While travelling in F or J, does the cabin crew knows you are travelling on an award ticket? In other words, can the cabin crew tell from flight manifest that you are travelling on an award ticket?

  • Mighty Hunter says:

    2 Oct2 October 15:42

    Just asked the wife (ex-CSD).

    Only details crew have is name and exec club tier.

    • Anuj says:

      2 Oct2 October 16:30

      Out of curiosity if you add a membership number for another one world airline to your booking would they still see your status or do they only see exec club details ?

  • Andrew says:

    2 Oct2 October 15:43

    Probably not – I don’t think the manifest would show the fare class. Why do you think they would care?

    • PK says:

      2 Oct2 October 16:06

      Thanks @Mighty Hunter

      @Andrew – Just curious since we flew Etihad recently on an award ticket and the crew seemed to just ignore us on board compared to other pax.

      • ChrisC says:

        2 Oct2 October 18:51

        What info is given to cabin crew such as status or fare code of your ticket is down to individual airlines.

        So yes some might show their senior cabin crew how you paid for your ticket and others don’t give them that information.

        Status is clearly put on for many airlines – how else can the cabin manager know who to give a special welcome to or offer a free drink to etc.

  • HBommie says:

    2 Oct2 October 17:13

    I always thought they would?
    It hasn’t changed the experience for me in the past, award or cash.

  • Anna says:

    2 Oct2 October 17:17

    I’ve never noticed a dip in service, it would be difficult to accomplish anyway as we often travel on a mixture of cash and points bookings. I think even if they knew you were on an award ticket you might have got it by spending a huge amount of money of cash flights previously so it wouldn’t be a great idea to make you feel inferior!

• Stephen W says:

  2 Oct2 October 15:30

  Does anyone know how long it takes for the bonus tier points to land after a BA holiday, under the recent promotion? Two weeks and still waiting.

  • ChrisC says:

    2 Oct2 October 15:33

    As per the T&Cs – 30 days.

  • Rob says:

    2 Oct2 October 17:22

    The rules do say 30 days …

  • MKB says:

    2 Oct2 October 20:55

    31 days today since my BA Holidays return flight. Double tier points still not posted.

• WearyTraveller says:

  2 Oct2 October 15:32

  Is it me or is the VeriFLY app completely broken and unusable atm? I’m on iPhone 13 pro max and iOS 15.0.1. Should I try a different phone?

  • Will says:

    2 Oct2 October 15:49

    It’s just very painful at the best of times. My wife gave up this week so a full outage could be a blessing

• Will says:

  2 Oct2 October 15:51

  Anyone know if Monese promotions SHOP50 and SHOP100 worked for anyone in last 10 days? I have practically given up with Monese as I am targeted by email but they have not worked since the first one months ago. It’s only use now is as a spare electronic wallet if other cards get declined.

  • Nectar Collector says:

    2 Oct2 October 16:22

    Both worked for me on 19Sept….

  • Ikaz says:

    2 Oct2 October 16:23

    I used both promos about 5 days ago

  • Peter says:

    2 Oct2 October 17:33

    It worked fine first time they sent email like two weeks ago, then they sold out. Then another email came out, I topped up again it didn’t work as I have used it already, then used wife’s account few days later when someone mentioned here that it worked for them and it worked.. they had low limits like 500 X £100 and 1000x £50 so it quickly sold out.

  • Genghis says:

    2 Oct2 October 19:29

    Worked for me, both a couple of days ago. Top up your acct with £120 first.

• Reeferman says:

  2 Oct2 October 16:26

  Experiences on trip to The Netherlands (BA: LCY/Rotterdam return) in case of help/interest to anyone
  – Took an Antigen test at LCY (Collinson – £32 with BA discount code) and had (negative) result back within 20 mins. My trip was only overnight, so could use same test for outbound and return
  – Uploaded various docs to BA: UK Coronavirus jab status, UK neg Antigen test result, Dutch Health Form and Dutch Vaccine Declaration Form
  – All verified by BA within a few hours and was able to check-in online
  – No-one asked to see any docs at LCY or on arrival at Rotterdam
  – Downloaded the Dutch Corona Check app
  – Took a free antigen test in The Netherlands – required to enter most venues (not transport) including restaurants. Uploaded to app. It is only valid for 24 hours and deletes itself from the app after that time
  – Couldn’t check-in online for my return flight – despite PLF being completed – but no problems at Rotterdam check-in desk
  – Flight was only 25% full in both directions
  – Took a PCR test at LCY (Collinson – £55.20 with BA discount code). Had booked it for morning after arrival, but no problem turning-up and having it on arrival day. Result back in 21 hours.

  • Clive says:

    2 Oct2 October 20:27

    Thanks. Are you a British Citizen? I was trying to interpret the rules for transit in AMS recently as will have to go land side and found it very confusing.

    • Reeferman says:

      2 Oct2 October 22:06

      Yes – am a British citizen

• SwissJim says:

  2 Oct2 October 16:46

  Can someone please advise on the process of making a duty of care claim. Cancelled BA flight from Italy back to the UK, re-booked (not yet accepted) onto flight the next day. I know BA have to cover hotel + food (not alcohol) for the night. How do I go about claiming this? Just incur the spend and then contact BA asking for reimbursement, contact BA beforehand to ‘request’ they cover the costs, etc. Do I need to have informed them to make formal (legal) claim? Costs need to be reasonable, but not the cheapest – e.g. staying on in same hotel already staying in I believe fine (c. Hilton, £250/night but 2 sharing…). Thanks.

  • John says:

    2 Oct2 October 17:13

    You don’t need to contact them in advance but if you do, you could ask them to provide a hotel. If you can get the hotel under £200 that will save a lot of hassle when getting BA to pay

• Mco says:

  2 Oct2 October 17:03

  If I close my Business Platinum card is there any product they can give me which will keep my MR points active?

  • Rob says:

    2 Oct2 October 17:16

    Your MR account is personal, so the Amex Rewards Credit Card is fine as long as you link it to the same online account as your current business card.

    • Mco says:

      3 Oct3 October 00:41

      Thanks Rob

• John says:

  2 Oct2 October 17:12

  My car windscreen has a crack so I booked a replacement through my insurance company and paid the excess. The earliest appointment was 4 weeks later.

  The glass workshop called to say the glass they ordered was delivered to them damaged so the head office needs to order it again and reschedule. The earliest appointment is in 7 days but the car is due for MOT before that.

  I have no driveway so if I reschedule the MOT to after the glass is replaced, I can’t keep the car on the road once the current MOT expires.

  What should the glass company do to sort this out?

  • Will says:

    2 Oct2 October 17:17

    You can legally drive to a mot or to do fixes necessary for mot

    • Will says:

      2 Oct2 October 17:18

      Speak to your insurers if in doubt and ask them

  • Craig says:

    2 Oct2 October 17:17

    I think with that level of evidence you’ll be fine. Perhaps put a note in the window saying screen replacement and MOT booked. Other option is to leave it with the glass repair company from the day the MOT expires. You could take it up with your insurer and insist on a complimentary hire car because of the delay, wouldn’t hold my breath though.

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