The HfP chat thread – Tuesday 28th September

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Rui N. says:

28 Sep28 September 14:46

Lloyds just sent me an email saying “Good job, outgoings from your current account are 25% lower compared to the same period last month”. They’ll probably think that I’ve lost my job and I’m on the verge on bankruptcy now that Creation doesn’t allow Curve anymore!
AL says:

28 Sep28 September 15:05

VS CC holders – is the awful app the only way to get access to transactions and statements? I hate having to do it to reconcile expenses. Can I get them to issue paper statements monthly by post or something archaic? Really is the bug bear of using that card for me.
- Rich says:
  
  28 Sep28 September 15:07
  
  As far as I know, yes. It’s a pain.
  
  If you’re on an iPhone it’s easy to ping the statements over to your Mac via Air Drop, or email them etc.
  - David says:
    
    28 Sep28 September 17:47
    
    Er, it’s also easy to do that on Android. Cab directly email, download to phone, upload to One/Google Drive, print and on and on
- DarrenS says:
  
  28 Sep28 September 15:20
  
  I have always got paper statements by post, even before they switched off the website. Android allows you share the statements with the option to email.
- mark2 says:
  
  28 Sep28 September 15:57
  
  Yes, you can get paper statements: apply online or by letter.
  I agree that the app is abysmal; removing the online method was a major downgrade, but since it can no longer safely be used for MS it is moot.
C says:

28 Sep28 September 15:09

Hi, I had a return booking on a 241 with 4 flights. All 4 flights have been cancelled and rebooked into flights that aren’t suitable. I amended the outbound online to a suitable option and asked them via Twitter to refund the return. They are saying that as I changed the outbound online then I have accepted the flights for the return so they are wanting to charge the cancellation fee. Doesn’t seem fair to me as it’s not clear online that I was accepting the new return flights by amending the outbound. Is it worth arguing?
- Anna says:
  
  28 Sep28 September 16:09
  
  I’m pretty sure some text pops up when you do this that says you are accepting the change and that no further amendments will be possible, etc, etc. A lot of people don’t read all that stuff, which can backfire later.
  I’m actually surprised they are letting you cancel the return at all if it’s all one booking; I would have thought any change conditions would apply to the whole itinerary. Why are you cancelling the return leg on a 241 though, it’s a bit of a waste of the voucher?
KK says:

28 Sep28 September 15:19

Just won 2000 points on the Virgin Red recall game. People do win these!
- Craig says:
  
  28 Sep28 September 15:23
  
  I’ve had 500.
- Andrew H says:
  
  28 Sep28 September 16:30
  
  yes, I’ve won a 2000 as well
  
  mail went to my junk – lucky to see it
- davef says:
  
  28 Sep28 September 18:24
  
  I won a couple of times, few thousand. Plus a virgin onesie and ice cream vouchers on the old ap
- Chas says:
  
  28 Sep28 September 20:58
  
  I won 2k a couple of weeks ago. I nearly fell off my chair…
Patrick Cold says:

28 Sep28 September 15:35

On Sunday I moved a BA holiday from October to February. I have just received an email saying that my final payment is due tomorrow. Is this correct? Thanks.
- ChrisC says:
  
  28 Sep28 September 15:48
  
  No. The balance due date is still 3 weeks before departure.
  
  If you only changed the dates on Sunday I’d assume the reminder to pay by tomorrow was already scheduled in the system and couldn’t be rescinded.
  - Patrick Cold says:
    
    28 Sep28 September 15:49
    
    Many thanks indeed.
FrenchInLondon says:

28 Sep28 September 15:35

Hi All… I have 29,600 Miles and More miles, a good chunk of which expiring on 1 October… As usual, I am dealing with the situation at the last minute… What would the readers recommend me to do? Not keen on the shopping option with a value of around .3p per mile !!! Thanks in advance
- elguiri says:
  
  28 Sep28 September 16:21
  
  If you had the M&M Card you should have got 1mile added to your account recently to extend it until end of year
  - FrenchInLondon says:
    
    28 Sep28 September 16:25
    
    Hi elguiri, unfortunately I never had the card and they didn/t reissue one this summer ;-(
- Rich says:
  
  28 Sep28 September 16:25
  
  There was some talk a few days ago about making a redemption for far in the future, and then making changes to it.
  
  I don’t know if there are fees for this; I’d be surprised if there weren’t.
- Rob says:
  
  28 Sep28 September 17:28
  
  There’s nothing better – Heathrow Rewards vouchers, gift cards, book a hotel … all as bad.
  - Lady London says:
    
    28 Sep28 September 17:31
    
    Amazon if you use the UK site (offers vary by country and nothing stops you ordering off another country’s site)
  - Steve S says:
    
    28 Sep28 September 21:23
    
    Can you credit a Best Western stay giving 500 miles to keep them alive?
- Pid says:
  
  28 Sep28 September 19:59
  
  I have about 1700 points and can not find anything to redeem for even gifting to charity. Have to let the expire I suppose.
John says:

28 Sep28 September 15:52

Anyone else’s curve app not working?
- RobL says:
  
  28 Sep28 September 15:56
  
  Mine is fine
- Sprout says:
  
  28 Sep28 September 15:59
  
  not working here
- Rich says:
  
  28 Sep28 September 16:27
  
  Fine here, on iOS.
  
  It does go through periods of bugginess. For several months, I couldn’t do *anything* in My Account – then it cured itself.
  - Harrier25 says:
    
    28 Sep28 September 16:28
    
    Mine not working.
- Dave says:
  
  28 Sep28 September 16:29
  
  Not working on my Android phone. 🙁
  - Harrier25 says:
    
    28 Sep28 September 16:53
    
    Clearly an issue for us Android users then!
    - John says:
      
      28 Sep28 September 16:57
      
      Back now but had to do the verification sms 3 times
Imran says:

28 Sep28 September 15:52

Just received my Covid test to fly to India, but it doesn’t contain a “QR Code”. Will it be accepted by BA and Indian authorities?. Got it done from my local pharmacy and they are not too fancy about the QR codes.
- Anuj says:
  
  28 Sep28 September 17:14
  
  No mention of any qr code in this https://www.mohfw.gov.in/pdf/Guidelinesforinternationalarrivals17022021.pdf
  
  I would read it carefully. I think this is the most up to date one but please have a quick check yourself.
- Mrs_Fussy says:
  
  28 Sep28 September 21:10
  
  No one will india will take a look. As long as they let you board in Heathrow you should be okay ! I went to Delhi recently