The HfP chat thread – Monday 27th September

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• Fred S says:

  27 Sep27 September 12:42

  Anyone else facing issues withdrawing from NSI today? keep getting error message
  “Error when calling the routine:”

  • KBuffett says:

    27 Sep27 September 12:55

    I haven’t ever withdrawn. Do you usually make regular withdrawals?

  • Rui N. says:

    27 Sep27 September 13:30

    Worked fine earlier today.

  • ankomonkey says:

    27 Sep27 September 13:39

    Yes, getting the same. I’m one of those eco-warrior types who likes to recycle. They should be addressing this issue asap to avoid inconvenience for such valuable customers.

    • Rui N. says:

      27 Sep27 September 13:44

      But… are you still able to contribute to our environment with some ernie recycling? I though that Curve hated the environment and stopped all of that?

      • Sprout says:

        27 Sep27 September 14:53

        Tumbleweed …

      • ankomonkey says:

        27 Sep27 September 20:11

        None of that, sadly.

  • Genghis says:

    27 Sep27 September 13:50

    Standard NS&I IT by the sounds of it.
    https://twitter.com/nsandihelp/with_replies

• yorkieflyer says:

  27 Sep27 September 12:42

  thinking of getting the train from Gatwick to see the folks on the way home and just occurred to me that that I don’t know whether the inter terminal shuttle had restarted?

  • Richie says:

    27 Sep27 September 12:55

    The shuttle from the North terminal to the South is in operation.

    • yorkieflyer says:

      27 Sep27 September 13:03

      Great thanks

• elguiri says:

  27 Sep27 September 12:46

  BPme conversion to avios – I downloaded the app, registered, got 500points, went to BP garage and spent £1, 1 point shows up on balance, but when I go to convert to avios the page shows
  “You must be an active member of BPme Rewards, to activate you membership please make a minimum of purchase of £1 using your registered BPme Rewards card or app.”
  Anyone know how to fix this, seeing that deadline for conversion bonus is end of today?

  • John says:

    27 Sep27 September 13:25

    Make another purchase of £1?

    • elguiri says:

      27 Sep27 September 15:29

      not worth going out of my way to the nearest garage for, just not happy that following the steps the website (and article here) stated, it doesn’t seem to have worked, despite clearly showing I’ve gained the extra point, which would show activation (from my understanding)

• Rich says:

  27 Sep27 September 12:50

  Nearly 1500 Shangri-la Rewards expiring at the end of this year.

  As a Jade, this is worth $187 to spend in a restaurant/ bar, right?

  Any way to keep them from expiring, or do I have to visit the Shard?

  • Benilyn says:

    27 Sep27 September 13:25

    Worth “nearly $150”, no uplift as Jade
    No idea on how to keep them

    • Rich says:

      27 Sep27 September 14:16

      Ah yes, I remember now that the Shard doesn’t give the extra 25%.

      After a little digging, I found that buying points doesn’t extend them. They have a hard expiry of 31 Dec, three years after you earned them. But it’s only my oldest 250 points that expire this year (freebies from a H4P article in 2018!).

      • Paul says:

        27 Sep27 September 19:31

        Why does The Shard not give the extra 25%?

• Tazzy says:

  27 Sep27 September 12:59

  Can anyone advise if I can use the free curve backed by Capital on tap to pay HMRC? Something tells me I can’t but I can’t recall the reason!

  • Reney says:

    27 Sep27 September 13:11

    Basically no. Not sure if you could pay the 1.5% fronted fee. Most people buy metal to do this.

• John says:

  27 Sep27 September 13:00

  Hi,
  Does anyone have experience of/advice about getting a rapid PCR test done near-ish to JFK?
  A quick google returned some testing being available at Terminal 1, although the ‘apply’ link redirected to a dead url so not very confidence inspiring.
  Thanks in advance!

  • The Canuck says:

    27 Sep27 September 13:25

    How rapid do you need? In Manhattan, Manhattan Medical Arts gives PCR results in 30 minutes. Otherwise, plenty of clinics that will return in 4-8 hours.

    I’ve heard the Terminal 1 testing does reliably return results in the timelines they specify (I think 6 hours for PCR but don’t recall exactly)

    • John says:

      27 Sep27 September 13:38

      Thanks – the idea was to be connecting through from another state… where most of the PCR tests seem to be of the 24-36 for results hour variety.
      So ideally something that could be fit into a connection – even if that’s overnight – and ideally something that doesn’t involve going into the city proper.
      Thanks for the feedback on the T1 testing!

      • Pete M says:

        27 Sep27 September 13:41

        Just to double-check, John, you are not flying to the UK (where you wouldn’t need a PCR)?

        • John says:

          27 Sep27 September 13:45

          Nah to Moscow. Aeroflot’s website is very specific about PCR being on the results page, so I think a NAAT won’t do either (which is what my originating airport is offering instead of PCR now seemingly).

• PQTR says:

  27 Sep27 September 13:14

  Amex plat travel insurance – cancellation benefit – do I need to have paid with the plat card to have this benefit, for will any Amex do (e.g. BAPP)?

  I thought had to pay with plat, but the T&Cs say only you need to pay with your “Card Account”, which is defined as “your consumer and small business cards issued by Amex in the UK” – so seems to suggest any amex would count?

  Any insights/clarifications from those (with experience or otherwise) gratefully appreciated!

  • Reney says:

    27 Sep27 September 15:03

    I don’t know but I have found the AXA helpline useful.

  • MonkeymaN says:

    27 Sep27 September 21:21

    In my experience any Amex counts. I have made a claim on Plat insurance when I had paid on BA card.

• Tommy says:

  27 Sep27 September 13:17

  Has anyone heard any more on the pair of Clubhouse vouchers for Silver Members on Virgin Atlantic? I e-mailed them to see if there was any chance I’d get them before a Premium Economy trip I have booked for November to New York and they responded with this:

  Thank you for getting in touch. I hope you’re well!
  As a Silver member you would not normally be awarded a Clubhouse pass.
  Do you know why this was being given to you?
  The benefits of being a Silver member can be found on our website here: https://flywith.virginatlantic.com/gb/en/flying-club/members/membership-tiers.html

  I couldn’t find anywhere official with this info so shared with them the HFP article but wondered if anyone had heard anything else?

  • Rob says:

    27 Sep27 September 13:52

    See https://hfp2022.headforpoints.blog/2021/08/19/virgin-clubhouse-passes-from-ba-status-match/

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