The HfP chat thread – Saturday 25th September

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• Graham Walsh says:

  25 Sep25 September 12:09

  Any thoughts on when BA might look to reschedule the LGW flights to leave from LHR, if at all? Or are they going to let Easyjet and others take the business?

  • ChrisC says:

    25 Sep25 September 13:16

    I’m hoping soon as until they formally cancel the LGW flights no one can change or cancel their existing bookings for free.

    I think BA MAnagement have resigned themselves to losing passengers whatever they decide to do with with the non Domestic SH routes.

    My LGW flights have been to AMS. Eurostar is looking more attractive by the day.

    And I I have to fly from LHR or LCY then KLM becomes an option.

  • Rob says:

    25 Sep25 September 16:36

    Because of call centre issues, you can be pretty sure it will be done in dribs and drabs. I think the issue for BA is that, given the higher charges out of Heathrow, it won’t be able to sell as many seats as it would from Gatwick on price sensitive routes so it can’t be a straight move across.

• Andy says:

  25 Sep25 September 12:13

  Just tried to add my wife as a supplementary card holder to my new Amex Gold and got the message:

  “Thank You, XXXXX

  We regret that we are unable to process your request to issue a card to XXXX.

  We appreciate your continued Card membership”

  Never had that before! has anyone else? it would have been the first supplementary on that account

  • Harrier25 says:

    25 Sep25 September 12:46

    Sounds like a technical error to me.

• Tom says:

  25 Sep25 September 12:39

  After two weeks of back and forth I finally have the correct expiry on my companion voucher. Those in the same position keep at it, they do everntually fix it.
  Amex now telling me if I cancel I lose my companion voucher which we all know not to be the case…..

  • mark2 says:

    25 Sep25 September 13:14

    at the moment!

• Lou says:

  25 Sep25 September 13:23

  Pro tip, don’t do your day 2 PCR test at Heathrow when you arrive…

  • Blenz101 says:

    25 Sep25 September 13:52

    Pro tip, book a Collinson one which can be refunded 3 hours before your appointment. Book it for day 2 and cancel when you get back from the airport.

    Use a free NHS test if you genuinely want to know the result.

    • David says:

      25 Sep25 September 13:58

      Don’t be so silly.

      • Blenz101 says:

        25 Sep25 September 14:04

        Why? PCR tests are to be scrapped anyway and replaced by lateral flow which are widely available for free.

        • meta says:

          25 Sep25 September 14:08

          The scrapping of PCR tests has not been confirmed and they might stay for all we know as that is only the intention. The only thing that has been confirmed is that from 4 October is no requirement to do the return to the UK test.

        • Lou says:

          25 Sep25 September 14:27

          Well I needed to take on having just arrived into the UK. 1 hour wait…

        • CH says:

          25 Sep25 September 14:38

          I’ve not followed this very closely, but won’t the rules change to requiring a private LFT instead of a private PCR, which will basically enable this whole wild west of misleading headline prices, just with slightly different procedures?

        • Andrew H says:

          25 Sep25 September 16:06

          Not immediately what I read today due to lack of availability of LFT – and an NHS LFT is not useable because of traceability (I believe…)

        • Rob says:

          25 Sep25 September 16:22

          Do we have any idea how the LFT is going to work? Will you have to pay for one (to get a code) but it is then down to you whether you use it? You can’t post it off because the line fades.

  • Lou says:

    25 Sep25 September 18:26

    Maybe LFT but where you are tested at an official test station?

    I thought the whole point of the PCR test was to track strains and their families. If we’re not doing that any more, what’s the point of replacing it with a fairly useless LFT?

• Doommonger says:

  25 Sep25 September 13:47

  I am booked into the Langley in early October on points, on reading recent reviews it appears that all is not well, anyone had recent experience, specifically the spa and the food and beverage offering. A fair few are recommencing the café in the park for brekkie. I am Marriott Platinum.

  The diet is slow progress, I did however, manage a two mile run last weekend ( minor miracle)

  The Doomster

  • meta says:

    25 Sep25 September 14:04

    Sort out the upgrade via app or over the phone before arrival. Eat elsewhere for dinner. You have breakfast included with status, so why pay elsewhere. You can pay extra £6 or £8 if you want for a different breakfast (eggs benedict, etc.) instead of full English which is standard.

  • Harry T says:

    25 Sep25 September 15:01

    I got about a one category upgrade as Titanium and a returning guest, despite asking nicely over chat a couple of times, and at check in. They were selling multiple suites and junior suites via the website too. The service is either absent or very cold. They forgot to serve me breakfast one morning and decided to serve several other people before me. Then they tried to comp me the breakfast, which was an elite benefit anyway.

    Spa is great, gym is phenomenal, park is pleasant. Cafe in the park isn’t bad.

  • MJR says:

    25 Sep25 September 15:30

    Had an amazing upgrade as platinum elite, dinner was very good and service excellent. Breakfast we had room service and as a free benefit totally recommend. Spa was impressive and service good

  • TGLoyalty says:

    25 Sep25 September 15:33

    You get £25 each credit to use towards breakfast (continental £25 or continental & Cooked £35) don’t go elsewhere!

    No issues at all with service

  • OP says:

    25 Sep25 September 17:18

    A supervisor/manager at the Langley explained to me that an (excellent) upgrade on my most recent stay was because of not just my status but my *corporate rate*. Inquisitively asking on the ‘rate’ point I was told that they ‘don’t upgrade some of the cheaper or points rates in the same way’ but if I wished to use points in the future I should send them an email…

• Jack says:

  25 Sep25 September 13:59

  Does anyone know how long the BA double tier points are taking to post?

  Got back from Greece Wdnesday and so far only standard 160 total are showing in my account..

  • Nick says:

    25 Sep25 September 14:02

    A month – exactly as detailed in the T&C.

    • Jack says:

      25 Sep25 September 14:09

      Thanks Nick, mea culpa, RTFM moment.

      (Annoying though, means I’ll miss out on a BAEC bump by 2 weeks, hey ho..)

  • Rich says:

    25 Sep25 September 14:54

    There have been a lot of reports of the points not turning up after 30 days, and then people being told to wait longer.

    They’d better pull their finger out, as I only have 6 weeks between my flight and another booking where I’m counting on using Silver to avoid some hefty baggage fees!

    • Jack says:

      25 Sep25 September 15:05

      What’s annoying is that reading the t&c’s it appears in my case the extra TP will post after the annual reset date and go straight into lifetime count (“the initial transaction will be updated”) rather than split as two separate transactions and carry over into the new TP year to at least give a headstart in the new collection year. Was hoping to get back up to Silver before booking a series of trips next year, for the same reason as you Rich!

      • ChrisC says:

        25 Sep25 September 17:14

        TPs usually credit as the day of the flight even if they are added to your account at a later date. They will adjust it so that they credit to the correct membership year so you won’t get a headstart on your new year TPs .

        BAs systems are pretty good at tracking these delayed points and adjusting status accordingly.

        Once the bonus TPs post I’d wait a couple of days (as per normal processign cycle) to see if it updates your status and then if not contact BAEC

• VickyTM says:

  25 Sep25 September 14:05

  Thanks everyone for all the responses yesterday on the USD bank account.

• Memesweeper says:

  25 Sep25 September 14:26

  Long shot, but anyone know of a points/kickback option for Relevant Life insurance (that’s insurance taken out by the employer)? Alan Boswell have some likely-looking options but don’t appear to be in scope for Avios rewards.

  • Rob says:

    25 Sep25 September 16:30

    Boswell are massively flexible – since there are people there with total authority to dish out Avios for whatever they want – so I’d drop them (it will a guy called Simon who replies) a note at avios@alanboswell.com and ask. If the commission is decent they should be able to do something.

    • Memesweeper says:

      25 Sep25 September 16:49

      Thanks, will do

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