The HfP chat thread – Thursday 16th September

This article is closed to new posts. Discussion continues in the HfP Forums.

• SG says:

  16 Sep16 September 07:15

  Morning all
  What would be the best use of 3500 Miles@More orphan miles or what’s the cheapest way of keeping them alive?

  • Stu N says:

    16 Sep16 September 07:26

    Redeem for gift cards if that’s still an option.

    Otherwise just let them die, small pots of M&M are essentially worthless and you can’t extend them unless you have a M&M card (the UK one is closed) or status with LH.

    • SG says:

      16 Sep16 September 10:59

      Thank you Stu N,that’s what I thought,most probably they will go expired,not enough to redeem a voucher

  • Guernsey Globetrotter says:

    16 Sep16 September 07:26

    There was quite a discussion on this in yesterday’s chat iirc…

    • Stu N says:

      16 Sep16 September 07:32

      Thanks – Page 6 – but basically what I said for small pots.

• Ed says:

  16 Sep16 September 07:18

  Email from Accor saying that any points earned will now (officially) extend the validity of your points balance, including from partners etc. Might make the current bonus q-miles even more appealing.

  • marcw says:

    16 Sep16 September 08:17

    IME always been the case

• Hugh says:

  16 Sep16 September 07:30

  If I cancel an internal US Avios flight that costs £4 do I just lose the £4 and still get my Avios back? I don’t get charged the normal £35 do I?

  • Stu N says:

    16 Sep16 September 07:33

    Correct, I cancelled one at the weekend and I got miles back but no additional charge. You do need to phone to do it as Online only offers a voucher.

• Sam says:

  16 Sep16 September 08:06

  Morning all. I have just got my BA Premium annual fee come in. My anniversary date is 19th August but my statment comes in on the 16th. So I’ve got my statement come in today and it shows the higher fee of £250. I was expecting the old fee of £195. Am I wrong here or should it be the lower fee still?

  • Rob says:

    16 Sep16 September 08:55

    Lower fee. Amex is aware of this bug and will refund it. Call them, ask to speak to a supervisor if the agent hasn’t got the memo.

    • Sam says:

      16 Sep16 September 09:18

      Thank you! 🙂

    • Jonathan says:

      16 Sep16 September 09:33

      Is that definitely the case for annual fees? Confirmed in writing? I thought it was only upgrades/new applications that were guaranteed lower fee if processed before 1st September as T&C’s not entirely clear on anniversary vs statement date.

    • Youllnever says:

      16 Sep16 September 09:49

      Surprised Amex isn’t proactively fixing the issue. Are they simply waiting for people to spot the issue and raise it with them?

      • Ben says:

        16 Sep16 September 11:48

        I was told when I rang up yesterday that they are aware of it and will refund in time for the next statement. Wasn’t convinced but didn’t want to argue – it wasn’t the Brighton call centre..

• Dave says:

  16 Sep16 September 08:16

  The previous question with M&M has made me realise…

  I have 65k of my 93k M&M expiring on December 31st, now that the credit card has gone away!

  I’m thinking the best approach is to book an F award ticket in December to the USA for next year, presumably the ticket can then stay changeable for travel in the full ticket validity of 2021, without losing the miles?

  Thanks,

  • Rob says:

    16 Sep16 September 08:55

    Yes, agreed. Not much else you can do.

  • idrive says:

    16 Sep16 September 09:52

    got the same issue, have 80k expiring 30/09 and don’t know what to do with it. have no ideas for trips at the moment. I would be ok to book with the guarantee that i can change itinerary later.

• Lee G says:

  16 Sep16 September 08:31

  Mainly one for Anna, though others may be interested if they have had their BA holiday flights moved from Gatwick to Heathrow and are looking to reschedule to an alternative airport.

  Called BA on the nose at 8am and got through within 30 seconds. They were absolutely fine shifting the flights to come in and out of Manchester – all sorted within 15 minutes or so.

  • Anna says:

    16 Sep16 September 11:36

    Glad you got it sorted – I generally book from MAN so we can check luggage all the way through, not done a trip from LGW since they pulled the connection (which I think possibly re-started recently but who knows for how long?!)

• N says:

  16 Sep16 September 08:31

  “If we can insert a Gif of us using map page here that’d be great…

  Just use one we’ve already created and remove advertising messaging”

  • tom1 says:

    16 Sep16 September 08:54

    Yes I saw that too!
    Couldn’t work out if it was supposed to be humour but then realised it was the new RFF and just poor!

• Shaw West says:

  16 Sep16 September 08:34

  35K points for Platinum retention today on Mrs. Account.

  • Alan says:

    16 Sep16 September 10:22

    50K for me yesterday. Was yours a second bite of the cherry?

    • Reney says:

      16 Sep16 September 10:54

      how long have you had the account pls?

      • Jonathan says:

        16 Sep16 September 11:05

        Pointless question as the retention amount is predetermined. You won’t negotiate yourself a higher amount than the system states & saying a friend got 50k just flags you as a chancer so more likely they call your bluff.

        • Reney says:

          16 Sep16 September 13:37

          I was wondering if the predetermined amount is linked with the duration of holding the card. If holding the card for an extra month before calling is the difference between 35k and 50k I would wait another month to call. I wasn’t planning on saying “my friend got x offer”.

        • TGLoyalty says:

          16 Sep16 September 13:43

          It seems to more likely linked to total time as n Amex customer than card itself.

      • Alan says:

        16 Sep16 September 14:30

        just over 6 months.

        • Reney says:

          16 Sep16 September 15:05

          thx

This article is closed to new posts. Discussion continues in the HfP Forums.