Maximise your Avios, air miles and hotel points

The HfP chat thread – Tuesday 31st August

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We are running this daily chat thread on Head for Points during the coronavirus outbreak.

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Comments (562)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Donna says:

    I am considering applying for the HSBC credit card; does this allow access to the lounge in Doha?

    • Ls says:

      Yes, via lounge key, but none of the good lounges.

    • SteveJ says:

      In Doha you really want to be in THE lounge, it is very impressive.

      • John says:

        The whole airport could be described as THE lounge

      • Guernsey Globetrotter says:

        Is this referring to Qatar’s Al Mourjan lounge in Doha or another one please?

        • SteveJ says:

          Yep, Qatar’s own is THE one. It’s as big as some regional airports.

        • Donna says:

          I was referring to the Qatar lounge, now that they removed this from the cheaper business tickets and a long stopover is likely to be a drag without THE lounge! First world problems, I know.

    • TGLoyalty says:

      The oryx lounges in Doha are awful

      Literally mind boggling how such a new and otherwise upmarket airport has two of the worst non home airline lounges in the world.

      • TGLoyalty says:

        Oh yeah. The oneworld status business and first lounges are just as bad

        • WaynedP says:

          In what respect ?

          Just relative to the fabled Al Mourjan, or are we talking objectively deficient ?

  • Ant says:

    I have a booking using Lloyds voucher to South Africa. If i decide not to go and cancel what are the charges and do I get the voucher back?

    • BigSi says:

      @Ant, as far as I know if you cancel you lose the voucher. You can effectively keep the voucher by changing the booking and paying the £35 change fee pp for up to a year in advance. If the flight gets cancelled then no charges and you get your money back and the voucher. ATM the voucher must be used by the end of Oct for travel up to end Oct 2022.

    • Andrew says:

      If you cancel online you’ll get an FTA which has avios/cash/voucher in it, and has to be used by 30 Sept 23 (that means all travel, not just booking), and the same named people need to be on the trip

      If you cancel by phone, or chat you lose £35 per person per booking. I THINK you lose the voucher too

  • CS says:

    Has anyone tried to exchange a Qatar travel voucher for cash? FAQ on travel vouchers note the original ticket price can be refunded to original form of payment, less any no show penalty. Thanks

    • The Savage Squirrel says:

      I’m trying at the moment. Travel was to Perth in Mar 20 so now not looking possible to make that trip in forseeable future. Progress so far = zero. Haven’t responded to Email at all. Not even to say no or even acknowledge. Not impressed so far; 2 weeks and counting.

    • GillyDee says:

      Yes, had a trip to SGN via ARN booked for travel in Nov 2020. Converted to a FTV and I called up in May for a refund – hit the Gold card about 2 weeks later.

  • Dominic says:

    I’m probably well behind the curve here, but as an FYI you can now fly to Italy without the 5 day quarantine.

  • Craig says:

    I need help with a BA Companion voucher question.

    I’m trying to redeem two vouchers at the same time for four people. My wife and I have a household account (I’m considered to be the ‘head’), with two ‘Family and Friends’ listed.

    As things stand, we have a total of four vouchers two earned by me and two by my wife. The travel dates we’re looking at don’t allow me to use my vouchers so we’re trying to use my wife’s. We can make a dummy booking on my BA logon for four people, but when we try to use my wife’s vouchers the BA website will only let us use one voucher per booking. There’s a difference in that my account has square ‘tick boxes’ next to the vouchers whereas my wife’s has circular dot boxes.

    I currently hold a BA Premium Amex and my wife held the blue version. We were told that to be able to use two vouchers together you have to be a Premium Amex cardholder and that’s what the problem is. Having upgraded her card, the problem’s still there. It was only upgraded yesterday so whether there’s a time lag somewhere, I’m not sure.

    Personally, I think it may have something to do with the BA Household account? Also when we make the dummy booking, we’re being charged two lots of avios and two vouchers. Is that correct?

    Any help would be very gratefully received as we’ve only got a couple of weeks to get this sorted now!

    Thanks.

    • BLT says:

      If I understand your question, I think the answer is you need to phone BA to book 2x 241 on one account, it can’t be done online.

      • Craig says:

        Hi BLT

        Thanks for the reply. I did wonder that too, but the strange thing is that I can do 2×241 on my account but not using my wife’s account. I would just use my account, but one of the vouchers expires before we want to travel, so that’s no good.

        Any thoughts on the Avios charge – 2 vouchers + 2 x Avios?

        • BLT says:

          With regards the Avios charge if a route is 100k Avios return per person and £500 fees then using 2 x241s should add up to:
          200k Avios for 4 people and £2000 fees.

      • Babyg says:

        you can do 2x 241 online? ive done this a few times (via ba.com not the app), has the feature been taken away?

    • Gin and Tonic Please says:

      You could book using the two vouchers on your account for earlier dates, then cancel the booking to get a Future Travel Voucher. And then phone up to use the voucher for the dates you actually want. Bit of a faff but means you won’t lose the voucher that’s going to expire.

      • Craig says:

        Interesting idea. I’m trying to avoid having to call them as soon as the seats get released, but if it saves the voucher it could be worth it! Thanks.

        • pauldb says:

          As suggested, you can’t combine your wife’s 2 blue vouchers. Only premium vouchers can be combined. If they were earned from a blue card, upgrading to a premium card won’t upgrade your existing/historic vouchers.

          Do you really need to be on one booking (i.e. use one of your vouchers and one of hers)? If you do then book with yours and FTV them – but then yes you will be have to phone to rebook.

  • David S says:

    Having tried to book FTF tests with ExpressTest yesterday I thought they were booked out at our local centre as every Saturday slot had gone. As it’s a football stadium, perhaps these sites only operate 6 days a week. Something to be aware of. The headline price was also showing as £80 instead of £59 at the airport sites,

  • Diydegsy says:

    Are there any checks on if a day 2 test is actually completed? I booked 6 for our group in Chester drive through testing centre for £20 each but I forgot my son is working away when he comes back from holiday so can’t attend but we will have the codes for our PLF forms so wondering if he should just complete a home test or do I need to order a new one?

  • Chas says:

    I’ve settled on what I think BA’s new low cost venture at Gatwick should be called: BAsic (although some HfPers may think that this name is just as apt for their main operation…)

    • Pete M says:

      Like it!

    • Eppleby Green says:

      Perhaps it should be BAsick (of their very negative Customer Services attitude).

    • Peter K says:

      That is very good, but unfortunately someone already mentioned it on the original article!

      • Eppleby Green says:

        I didn’t see that! Only the BAsic!

        • Peter K says:

          Mine was a reply to BAsic, not your comment on BAsick. It’s just the way the comments stack/look on Wordpress that makes it hard to tell the flow sometimes.

      • Chas says:

        Doh! Definitely not trying to plagiarise someone else’s great idea. Well done to whoever’s brain clearly works much faster than mine…

    • BJ says:

      😀

This article is closed to new posts. Discussion continues in the HfP Forums.