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The HfP chat thread – Tuesday 24th August

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General

Comments (511)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • KTj says:
    24 Aug24 August 11:11

    Crowne Plaza Edinburgh cancellations.
    My husband was informed last night that our mid Sept booking to CP Edinburgh is cancelled. I have not seen the email as husband is away overnight but I understand covid reasons were cited and there was nothing offered in terms of being rebooked elsewhere (i.e. as suggested by the guaranteed room policy). I saw someone else recently noted this CP was going to be closed longer than 31 August as originally displayed on the website. If they are on here today – please let me know how you got on with your cancellation.

    I think we will try and push it, but if we need to rebook (2 free nights plus cash booking) what are the better options (mid range) indigo or voco? It’s annoying as we booked early August and now (obviously) the prices have gone up!

    • Anna says:
      24 Aug24 August 12:38

      I saw a review of The George on Tripadvisor which said they had been moved there because of a cancellation at the CP so it’s definitely worth asking if they can do this for you!

      • KTj says:
        24 Aug24 August 14:50

        Thanks Anna. I found that – and also a review on the George IHG website from later in July that says original hotel cancelled and transferred. Hopefully we can get somewhere with this – given there is precedent

        • Richard says:
          24 Aug24 August 21:34

          I had my points booking cancelled last night. Suspected they would do this so I had a backup booking at Indigo but it was 10k more points.
          I rang IHG customer care and said they should refund the points difference. They called back today to say that it was authorised and will happen in the next week. Given how useless they have been I can’t be bothered to chase for anything else.
          I did ring crowne plaza last night and got the concierge at IC. He didn’t know why CP was closed but suggested it was a commercial decision. It certainly isn’t “to prevent the spread of Covid” like their nonsense cancellation says!

  • Super Secret Stuff says:
    24 Aug24 August 11:22

    Freetrade: Just gone on the app and had a message that they are making changes to there T & Cs. My initial dread was baseless as they all appear to be positive changes:
    – clarifying things like contact us, maximum order value, directly linking to there risk statement etc.
    – removing wording around batching orders as they do not do this at all
    – stating how they do currency conversions
    – other generally positive changes like stating what can happen with limit orders and buy orders, good for retail investors who don’t know this stuff

    They still have the referral programe for up to £200 free share each, *not advisable to post the links publicly*

  • Oliver says:
    24 Aug24 August 11:32

    Anyone have any advice on using a BA 241 voucher expiring soon? I am unlikely to travel before it expires? Thanks

  • rams1981 says:
    24 Aug24 August 11:34

    Tesco Clubcard expiring vouchers. Is best bet still to spend part of the voucher on something like Virgin miles and then get a refund of remainder to extend expiry?

  • Fola Akingboye says:
    24 Aug24 August 11:40

    Can someone please confirm if HSBC is giving the 25% avios bonus transfer to the HSBC Premier credit card(free version) holders also or is it only available to the World Elite card(paid version)?

    • Rob says:
      24 Aug24 August 12:24

      You can confirm this by reading our other article today about this offer and clicking the link to the official T&C 🙂

  • ash says:
    24 Aug24 August 11:53

    What test is everyone taking to get to Spain? Going Sunday hopefully

    Thanks

    • Anna says:
      24 Aug24 August 12:01

      You only need a test if you’re not vaccinated, but Collinson are doing 3 hour LAMP tests at airports for around £70.

    • ash says:
      24 Aug24 August 12:02

      Meant to say will only be on day 13 of double jab so will need a test

    • TGLoyalty says:
      24 Aug24 August 12:05

      If you’re vaccinated no test. If you aren’t a NAAT (PCR or Lamp) taken within 72 hrs

      Since you get the results from a LAMP within 2 hours it’s probably the one to go for but I got results from a day 2 pcr test within 24 hours a couple of weeks ago (which would’ve been fine for travel as it had my passport number)

      • MinR says:
        24 Aug24 August 13:55

        Am I correct in assuming that Portugal Mainland does require a test even if you’re vaccinated as they only accept the EU Digital COVID Cert so the NHS Certificate isn’t valid?

        • Tracey says:
          24 Aug24 August 14:17

          Yes. Portugal mainland requires a test. Madeira doesn’t.

        • TGLoyalty says:
          24 Aug24 August 14:24

          Yes but Portugal will accept an antigen test within 48hrs?

          • Pid says:
            24 Aug24 August 14:45

            Yes that’s correct

          • meta says:
            24 Aug24 August 16:09

            Yes, you need an antigen test 48hrs (PCR too within 72hr) and vaccination certificate! So both. If no vaccination certificate, then 14-day isolation!

      • Nick says:
        24 Aug24 August 16:27

        Most countries (including Spain) don’t need passport number on certificates. Just first and last name.

        • ash says:
          24 Aug24 August 16:33

          Dare I say it but does that mean a NHS one would be fine? Don’t think I would go down that route in case of delay

          • TGLoyalty says:
            24 Aug24 August 18:05

            Portugal specifically doesn’t accept NHS ones. Don’t think the others care

  • Char Char says:
    24 Aug24 August 11:58

    Anyone managed to cancel an IC Rome booking that is dated before the hotel opens in April? Can’t do online and support no help

    • Anna says:
      24 Aug24 August 11:59

      I posted this recently but have you actually gone through to the end of the process and checked to see if the points are back in your account?

      • Char Char says:
        24 Aug24 August 12:03

        It won’t let me get to the point where it is cancelled, gives error
        “We couldn’t process your request at this time. Please try again later, or contact Customer Care for assistance.”

        • Anna says:
          24 Aug24 August 12:18

          I have had this on a Mr & Mrs booking but my points still re-appeared.

    • TGLoyalty says:
      24 Aug24 August 12:07

      Why wouldn’t you just wait until they get in touch? Don’t want to stay at all in the future for a cut price 40k a night?

      Otherwise phone IHG and they’ll sort cancellation over the phone.

      • meta says:
        24 Aug24 August 12:10

        We answered to you over and over again. You keep on asking the same question every day.

      • Alan Todd says:
        24 Aug24 August 13:22

        Just spotted this so apologies.. had booked for Feb 2022 (thanks to 40k tip on these boards.- cheers whoever that was!) … what tends to happen in these situations? alt hotel/rebooked at same points cost.. or unknown? TIA

  • Joe says:
    24 Aug24 August 11:59

    If I have e-vouchers in GBP can I use them to pay for a one way from Europe which BA site prices in Euro ? How would this be possible.

    • John says:
      24 Aug24 August 12:18

      The same way you use any other voucher

      All vouchers for a booking have to be in the same currency, but you can convert vouchers to a different currency by booking a flight in the currency you want and then getting a new voucher

    • Anna says:
      24 Aug24 August 12:29

      Can you not change the currency? EasyJet etc let you do this so you don’t have to work out what 4000 Czech Koruna or whatever are!

    • Louie says:
      24 Aug24 August 13:43

      Works for flights in US$ so I’m sure it would for €. BA just convert them at the current rate, which is shown (or rather the currency equivalent is shown) before you complete the transaction.

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