The HfP chat thread – Friday 20th August

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• Ukgeorge says:

  20 Aug20 August 15:08

  Has anyone successfully persuaded BA to pay for a hotel when an outbound flight was cancelled and the only available flight is the next day at 7:35 am (LHR to BUD, so only a European flight) I have’t phoned yet but just wanted to be prepared what my re-route options are. I wouldn’t be that bothered otherwise but it would be very difficult for me to get from central London by public transport to catch a flight that early on a Sunday morning. Otherwise do you think they may cover the cost of a taxi. I have the same problem on the way back where the only available flight is the following day from my planned return.

  • Nick says:

    20 Aug20 August 16:51

    From central London? Public transport will be absolutely fine. The Picc line tube starts running in time for early staff shifts at the airport, and the Crossrail/Hex trains are also pretty early, even on Sunday. The N9 is also available. If there’s a later flight that day you could always ask to be moved to that, but chances of a hotel are slim at best.

    • Lady London says:

      20 Aug20 August 19:14

      Piccadilly Line is not 100% reliable though and I would always have a backup plan. Even if it’s just willingness to call an Uber if my journey suddenly starts to go wrong.

      TBH at very early hours I’ve found buses more reliable than the Tube especially if it’s a route with a lot of buses at short intervals. The 140 in the early morning is packed with airport workers and runs 24H — quite a few regular bus lines to the airport run all night even though they’re not N night routes.

• Ted says:

  20 Aug20 August 15:12

  Hello HFP,
  My inbound flight of a reward return journey has now been cancelled. The trip is LHR-SIN in F. This has been rebooked several times using points and then an FTV. The most recent change being last month. BA has provisionally rebooked us onto another return flight an hour later than the original. My question is: is it still possible to request different dates and dates where there aren’t any reward flights available? Also, am I able to request dates up to one calendar year away from the original departure date? I know this was covered here previously, but I’m not clear on the detail.
  Many thanks
  Ted

  • Harry T says:

    20 Aug20 August 16:55

    A time change of one hour doesn’t count as a cancellation unless the flight number has changed. So any changes you make in that context are voluntary and you would need Avios availability on your new date. The possible changes you describe are possible in the event of an involuntary cancellation (BA cancel).

    • Ted says:

      20 Aug20 August 21:34

      Hello Harry,
      Thanks for the info. The flight number has changed from 0016, to 0012, but it’s less than an hours difference in departure times. I’ll wait to see if the outbound flights cancelled, or better dates become available next year.
      Cheers

• Anna says:

  20 Aug20 August 15:17

  0344 493 0787 – was this the number which was causing people to have huge phone bills? I’ve just noticed that on all my emails from BA Holidays I am exhorted to call this number for anything which can’t be done online, which is quite a lot of things!

  • Andrew Mc says:

    20 Aug20 August 15:24

    No. 0844.

    • Anna says:

      20 Aug20 August 16:20

      Ah right, thanks!

  • Harry T says:

    20 Aug20 August 16:31

    0344 should be free within the normal limits on a mobile plan.

• Tazzy says:

  20 Aug20 August 15:41

  Any thoughts on how long Mexico will remain amber? Booked for December and balance is due mid September

  • Graham says:

    20 Aug20 August 16:16

    Mexico is currently red. Can’t see it changing for a few review cycles at least.

  • Anna says:

    20 Aug20 August 16:23

    If you’ve booked a package the tour operator should have contacted you to discuss moving or cancelling.

• Optimus Prime says:

  20 Aug20 August 15:46

  Offer on my Business Plat: “Earn an additional 4,000 Membership Reward points when you spend £4,000 by 16 November 2021”

  • Young L says:

    20 Aug20 August 15:59

    Not on my card

  • Guernsey Globetrotter says:

    20 Aug20 August 16:24

    “Spend £12,000 get 12,000 additional MR points” on mine.

    • Guernsey Globetrotter says:

      20 Aug20 August 16:25

      Spend to be completed by 16 November.

  • Connor says:

    20 Aug20 August 19:01

    Nothing for me, no doubt because I’m putting through 40k a month.

• Nigel W says:

  20 Aug20 August 15:47

  Very interesting….. thanks for that tip, I may pursue that method. Is it the general number on the back of the card to call?

• Imran says:

  20 Aug20 August 16:27

  Does Virgin Money offer retailer c@5hb@ck offers for their current account customers, or is this privilege reserved just for their credit card customers?

  • Harry T says:

    20 Aug20 August 16:33

    I don’t think so!

• N says:

  20 Aug20 August 17:18

  Where are others sending their clubcard vouchers to these days? I havent’ exchanged any since Avios/Uber!

  • Anuj says:

    20 Aug20 August 17:19

    Now with no Avios, to Virgin

  • G says:

    20 Aug20 August 17:20

    Hotels.com

    • Jimmy says:

      21 Aug21 August 16:33

      Isn’t hotels.com capped at a small level?

  • The Urbanite says:

    21 Aug21 August 00:46

    Virgin, because hotel points are harder to come by these days.

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