The HfP chat thread – Friday 25th June

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Alan S says:

25 Jun25 June 08:59

Anyone have any first hand experience on what Ryanair are like when it comes to re-routing cancelled flights as per the legislation?

Their emails/website say all the right things, but then I suspect the reality of what is agreed might be different…
- Phil says:
  
  25 Jun25 June 18:35
  
  I suspect the number of responses to the question should give you an indication to the number of positive outcomes the HfP community have experienced. Good luck!
Wollhouse says:

25 Jun25 June 09:04

Posted this late last night. What is the view regarding replacing a cancelled flight w a booking that now includes transit via red? I have a 241 Avios booking in sept to BKK which BA has cancelled. Having had many a call where they have so far refused to rebook me, I’ve just left the booking sitting there whilst I wait to see what happens with Samui and sandbox options. I know that legally BA has to rebook me, but I fully anticipate this being a MCOL. So, 2 questions: currently for the dates I have, BA is now showing availability using Qatar, but this transfers through Doha, a red zone. I feel it is reasonable to argue that this flight doesn’t put me in the same position as ncl/lhr/bkk which is what I have w BA? Is this a “fair” argument if I end up MCOLing (is that a verb.. 😉) am I able to pick a non BA partner if all partners either 1) transfer via red or 2) take 25+ hours with a additional transfer (total 2) vs original one transfer, 16 hours booking? What’s “reasonable”? I’m expecting yet another row…so just want to be prepared, thanks
- Sam G says:
  
  25 Jun25 June 09:15
  
  BA have extended their Lufthansa / Swiss rebooking agreement until Oct 31 if that helps at all
  - Sam G says:
    
    25 Jun25 June 09:16
    
    https://www.britishairways.com/en-gb/traveltrade/bookings-policies/policies/askba?faqid=8216
    - Wollhouse says:
      
      25 Jun25 June 09:23
      
      That is very helpful! Thank you sam
- Clive says:
  
  25 Jun25 June 19:45
  
  Possibly you could ask for a re-route via SIN if Bangkok Airways will fly from their to Samui
Lou says:

25 Jun25 June 09:07

The Hilton hotels in the UK tour continues this weekend. I’m going to keep an air of mystery for now… But said hotel has been highly rated on TripAdvisor
- mark says:
  
  25 Jun25 June 09:27
  
  Come on then Lou tell us where? Lol
  - Lou says:
    
    25 Jun25 June 11:19
    
    All will be revealed when I return… Oooh, air of drama
- The Savage Squirrel says:
  
  25 Jun25 June 17:46
  
  HGI Sunderland? It’s the best rated… 🙂
  - Travel Strong says:
    
    25 Jun25 June 18:59
    
    Just booked in for a couple of nights there myself 😂 canny wait
    - Lou says:
      
      25 Jun25 June 20:34
      
      It’s a Hilton garden Inn! Not Sunderland though. It is, however, very good indeed! Still has a ten pound kettle, but the hangers are removable. Apparently those are key metrics these days
Anna says:

25 Jun25 June 09:09

https://www.telegraph.co.uk/travel/news/green-list-amber-watchlist-holiday-destinations-double-vaccine/
Malta now requiring quarantine for unvaccinated travellers on arrival, according to this. Holiday bingo, indeed.
Airlinespolicy says:

25 Jun25 June 09:19

Blue air 24-hour cancellation policy

Blue Air 24-hour cancellation policy will not apply that are purchased from unauthorized portals. Free cancellation service is provided when the ticket is canceled in 24 hours.
Anthony says:

25 Jun25 June 09:27

Does anyone have a referral code for Green the energy supplier? and are the referred tariffs the same as on the comparison sites?
- Secret Squirrel says:
  
  25 Jun25 June 09:53
  
  https://green.me/adam3246
  @Anthony –
Dave says:

25 Jun25 June 09:30

Doubletree Cheltenham = £5 Shop Small!
- Rob says:
  
  25 Jun25 June 09:52
  
  Sunborn Gibraltar = £5 Shop Small!
  - Super Secret Stuff says:
    
    25 Jun25 June 10:06
    
    Local post office =/= shop small!
  - OP says:
    
    25 Jun25 June 11:18
    
    Add the University Arms + Parker’s Tavern!
  - Michael C says:
    
    25 Jun25 June 13:10
    
    Our school uniform shop! And tie cost GBP 15.10!
- BuildBackBetter says:
  
  25 Jun25 June 10:05
  
  Should be called ‘stay small’ given the number of hotels identified so far
- TGLoyalty says:
  
  25 Jun25 June 11:39
  
  Since nearly every hotel is actually it’s own Ltd company with its own merchant iD it’s not a massive surprise. I used it in a few hotel bars last summer.
Eppleby Green says:

25 Jun25 June 09:49

Here is the reply that I got from Sofitel when I queried my reservation:

Unfortunately, our hotel is currently closed for Leisure and Business bookings until the end of October 2021 as the hotel is currently operating as quarantine hotel for the travellers coming from the red list countries.

As your below booking was made directly via the third party booking agent Xxxxxxx for which we do not receive the contact details of the guests, hence we were unable to contact you directly. Therefore, we had informed Xxxxxx regarding the hotel situation and to contact the guests directly.

Xxxxx’s customer service team then contacts all their guests as per the arrival date order, advise them of the hotel situation and arrange relocation.
You are more than welcome to contact Xxxxxx’s customer service team directly or your own travel agent (if not booked directly through Xxxxx), however rest assured you will be contacted by the Xxxxxx’s customer services team prior to your arrival date to arrange the relocation of your booking. – end

The agent did not contact me and when I contacted them they seemed to have no knowledge of the Sofitel situation. They said that they will probably be able to arrange a full refund which is no great help because there are not many close hotels with vacancies and our onward flight is early next morning.
- Memesweeper says:
  
  25 Jun25 June 10:43
  
  Sounds like an agent to avoid…