The HfP chat thread – Thursday 3rd June

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• bill says:

  3 Jun3 June 16:20

  Like everyone else, I had an easyjet flight cancelled in last year. The flight was scheduled to operate on 26 June 2020. On the 11 June 2020 I received an email informing me it was cancelled. Within that email it states “You have 12 months from the date of this email to request a refund.” In terms of rebooking it doesn’t state any deadline to rebook. I have a new date of travel in mind but I am unable to confirm the new plan until after the 11 June. This would take me beyond the 12 months – but as I say there’s no information about the deadline to rebook. Does anyone have any knowledge about the rebooking aspect in practice ? Would I be able to contact them at the end of this month to rebook or will they say it’s not possible due to it being over 12 months since the email was sent to me ?

  • Harry T says:

    3 Jun3 June 16:45

    You have a legal right to be rerouted – they may refuse but that doesn’t change their obligations. It’s worth looking online because you can usually change cancelled EasyJet bookings yourself.

    • bill says:

      3 Jun3 June 17:09

      I dont want to be re-routed. I can manage the disruption online myself, so indeed I would do that instead of calling. But the question is, in summary, on 29 June 2021 can I move a flight that was scheduled 26 June 2020 (about which I was notified of cancellation on 11 June 2020) ?

      • Harry T says:

        3 Jun3 June 17:55

        Rerouting includes being rebooked on another date, as far as I’m aware. You would have a legal right to be reported even over a year from the original travel date – the issue will be whether EasyJet push back. You are well within your rights to insist though.

  • Neil Spellings says:

    3 Jun3 June 17:43

    Speaking of EasyJet – I have a voucher from two cancelled flights last year. I asked for a refund but was told because I’d accepted a voucher at the time, they would no longer refund me. Is there a deadline where they will refund if I’ve still not used the voucher, or will I just lose it?

  • Lady London says:

    3 Jun3 June 19:12

    Easyjet was refusing to rebook cancelled flights after only very few months after the flight date they’d cancelled. They claimed their system makes the booking disappear after this kind of time.

    I logged a number of conversations until later in 2020 when they still refused. I have a feeling I may see Easyjet in hell or in court on this some time.

    In the end I just gave up and will pick it up again when I have time. There was nothing I could do about the reroutings on a number of flights because it makes sense to reroute earlier cancelled ones first but they wouldn’t let me as early as 3-5 months after the flight they cancelled.

    I had logged a call to them on each saying I would be rerouting the flight as soon as I had new travel dates but of course they cancelled so many flights this was possible since after their earlier refusals.

    I find this strange behaviour from Easyjet and it’s disappointing we may eventually see each other somewhere serious as I would really just like them to honor the law they are supposed to.

• Howard says:

  3 Jun3 June 16:31

  Has anyone paid MBNA with bendy backed by MBNA?

  • Rob says:

    3 Jun3 June 16:36

    Try it and see how fast you lose both cards.

    • Youllnever says:

      3 Jun3 June 16:43

      +1. Why would you even think of doing this?

  • DT says:

    3 Jun3 June 16:57

    People who think this is acceptable are why these MS opportunities are fleeting, don’t take the piss and just enjoy what you can reasonably get

    • Howard says:

      3 Jun3 June 21:54

      Thanks, so that’s a no. For the record I’ve never actually done something like this, only used curve for normal transactions.

• PaulC says:

  3 Jun3 June 16:41

  Has anyone struggled lately with the Hilton website? Im using Google Chrome but it struggles sometimes to search hotels when selecting flexible dates and also I cant seem to active the current double or triple points on stays between 3rd May and 6th September offer.

  • DT says:

    3 Jun3 June 16:58

    It seems to be very slow at the moment, just booked a hotel this afternoon and it took a good 4-5 minutes to load the rooms and rates. This was on the app, so it might be a Hilton server issue.

• MadeUpName says:

  3 Jun3 June 16:57

  Are quarantine rules the same in Wales as England? So if I flew back to Cardiff rom Portugal before Tuesday would I need to quarantine? Or is the Wales Green the same as England (up until Tuesday)?

  • meta says:

    3 Jun3 June 17:08

    The new list starts from Tuesday and applies to England only, but that may change.

  • gillydee says:

    3 Jun3 June 17:09

    Wales is the same as England. Except BoJo wears marginally better fitted suits than our FM.

    • RussellH says:

      3 Jun3 June 17:27

      Another black mark against BJ then.
      **Never** trust someone wearing a suit. The fancier the suit, the less trustworthy they are. They are trying to make you think they are respectable – but probably they are not.

      • Lord Doncaster says:

        3 Jun3 June 17:53

        On the contrary, a fine well-fitting suit will get you far. Just don’t go for one ten sizes too small like ITVs political correspondent…

        • James says:

          3 Jun3 June 18:12

          Its called fashion. And he looks bloody good in it.

        • James says:

          3 Jun3 June 18:13

          I take it back to some extent. I’m thinking Joe Pike, he’s with Sky now.

        • Lord Doncaster says:

          3 Jun3 June 18:19

          I can appreciate a good slim fit suit…but skinny fit suits just look deranged. The guy I’m talking about has a name that sounds similar to Saul Hand…

        • RussellH says:

          3 Jun3 June 19:59

          Quite possibly true – there will always some people taken in because they trust someone who wears a suit!

  • Tracey says:

    3 Jun3 June 21:02

    No test to release in Wales, so if you come back from an Amber country you are required to isolate for 10 days.

• Amy carpenter says:

  3 Jun3 June 17:19

  Help me make a decision as I’m tight as well as indecisive. Plus fairly new to this world and trying to learn.
  Recently upgraded my free BA back up to a BAPP and coughed up £195. Was going to refer BF for the free BA one for the referral bonus and the bonus he’d get for taking it. However, Amex just told me he’d not get the welcome bonus on the free one as he already owns the platinum. We would both get a bonus if he took the BAPP instead. He’d get 26000 and I’d get 15000 (I think, as current special offer on my gold card). Is the combined 41000 worth it for the £195 fee you reckon? It’ll be me paying it again not him as he’s being persuaded heavily by me and already pays huge amount for platinum. 😩

  • Harry T says:

    3 Jun3 June 17:56

    I reckon it’s worth it. Don’t forget you can cancel one of the BAPP cards when you both have one, and receive a pro rate refund of the card fee too.

    • Harry T says:

      3 Jun3 June 17:57

      Rata*

    • Amy carpenter says:

      3 Jun3 June 18:02

      Oh yes I forgot that. But when I upgraded mine the agent told me I might not be allowed to downgrade again if I wanted to!

      • TGLoyalty says:

        3 Jun3 June 18:49

        Just cancel it!

• Marco says:

  3 Jun3 June 17:26

  Looking to rent a car for the first time for Inverness…is there a particular card that is best to book it in terms of pricing / insurance? Was under the impression some cards have some sort of car rental insurance. I only have HSBC WEMC and Amex Gold and both does not seem to include any of that.

  • Rob says:

    3 Jun3 June 22:06

    Amex Plat is the only one that makes a big difference, due to the inclusive insurance and (with Hertz) the 4-hour grace period. There is some deal with Amex Gold, can’t remember what but it isn’t amazing.

• Lula says:

  3 Jun3 June 17:32

  https://www.ihg.com/content/us/en/deals/member-offers/enrollandstay

  Seen this? Only for new members. Annoying in some ways, given how badly they’ve treated some existing long standing members!

  • Andrew says:

    3 Jun3 June 17:41

    That’s a very good offer for those who would qualify.

    • Super Secret Stuff says:

      3 Jun3 June 18:06

      Wow, thats a good offer. Might be time for the SO to have a IHG account…

• Alex says:

  3 Jun3 June 17:53

  Any chance the black IHG card is coming back?

  • Andrew says:

    3 Jun3 June 19:30

    No

  • Memesweeper says:

    3 Jun3 June 19:41

    I have no inside info but I very much doubt it. All the very good non-Amexes are disappearing… Virgin and HSBC being the notable exceptions.

This article is closed to new posts. Discussion continues in the HfP Forums.