The HfP chat thread – Friday 28th May

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• AnotherUser says:

  28 May28 May 15:20

  People on here spoke positively about the Hilton TECA Aberdeen. I stayed ore-Covid, and it is a nice hotel! Apparently there’s now no plan to reopen the pool until they’re in Tier 0, though 🙁

• ThePrince says:

  28 May28 May 15:39

  Tried Curve Metal with Capital on Tap for the first time to pay HMRC (corporation tax) and it’s being declined. This has been discussed a couple of times recently so thought I’d add to the data. Haven’t contacted Curve or CoT about it yet.

  HMRC also add a 0.1% fee – obviously such a tiny amount I don’t care but curious if others have the same thing too? My Curve Metal card says “BUSINESS” on the back.

  • rams1981 says:

    28 May28 May 18:01

    you need a personal one

• David says:

  28 May28 May 15:42

  I’ve just been told (by you first) all unused 241 vouchers now expire 30.4.23 – is this correct ?

  • Secret Squirrel says:

    28 May28 May 15:47

    If that is true, it’s certainly not showing for me as my two vouchers still old expiry dates.
    Would be nice if this is correct.

    • Rob says:

      28 May28 May 17:06

      No, that is when Future Travel Vouchers expire.

      • david says:

        28 May28 May 21:36

        so if I convert a booking to a FTV the 241 won’t expire till April 23 ?

        • Rob says:

          28 May28 May 21:45

          Correct

        • david says:

          28 May28 May 21:56

          Thanks Rob amazing as always !

• YC says:

  28 May28 May 16:22

  BA CS telling me they can’t reroute with Qatar if booked with Avios & can’t reroute on other airlines as desired new flight date is too far away. Only have contracts in place for next 30 days or so

  • Memesweeper says:

    28 May28 May 16:37

    I have had to fight very hard to get one Avios flight moved (and that was to BA metal, just at a later date). HUACA, record the call, if you are denied again escalate to a supervisor, if that doesn’t work keep a copy of your call details and write to complain. If you are running out of time to fly you may need to book now with another airline and sue (MCOL) for your money back.

    • YC says:

      28 May28 May 16:40

      I was advised to file a complain on BA site. Any success with this? I’m almost to the point where its just not worth fighting and just take the refund and move on. Good flight deal lost

      • meta says:

        28 May28 May 16:42

        BA is counting on you giving up…

      • Lady London says:

        28 May28 May 17:33

        That’s their technique. Don’t take a refund as that closes it and loses all these far more valuable rights. If you’ve asked 3 times or 8 weeks gone by since you tried send a Letter Before Action either email or by signed -for post then prepare to mcol. See my other post

  • Sam G says:

    28 May28 May 16:48

    What is the route and date? Avios or cash?

  • Lady London says:

    28 May28 May 17:27

    Who cares? BA’s contracts and agreements and how long they lastare not your problem. If they cancelled your flight you have a right to choose to be rerouted on a later date convenient to *you*. This right comes from statute EU261 / UK261 and outranks any t’s and c’s of BA, any of their preferences or unablenesses etc. Fact.

    Read through this daily thread (link to days in last paragraph of article above) for how to handle Letter before Action and MCOL. Covered in detail at least every 2nd day by Jonathan (best for detail), meta, me and often memesweeper. So you will will win if any flight on your booking was cancelled by airline it’s pretty much open and shut. Usually decided remotely for a small fee that you get back when you win.

    However if you can, since your aim here is not to win an argument but to get the retiming (rerouting) that you want, make it easy for yourself. Give BA 5-6 weeks and call again by which time I’ll be stunned if there is not a further agreement with QR.

    • Lady London says:

      28 May28 May 17:31

      PS the fact that you booked with avios has nothing to do with it – if you paid for your ticket with chocolate tiddleywinks it’s now a ticket and BA must provide your full rights regardless of how you paid for your ticket and how much or if it was a sale. All totally irrelevant. Keep good notes including date and timing of call, what they said and ideally who.

      • YC says:

        28 May28 May 20:44

        Thanks all. Called again and same response despite checking with supervisor. Have it recorded and will proceed with advice out of principle and not wanting BA to get away with it!

        • Lady London says:

          28 May28 May 22:43

          As a matter of interest when did you buy the ticket and how far ahead are you needing to rebook? There is the 12-month issue depending on your date. Your reason if you need to reroute beyond 12 months after ticket issue date should be reasonable but as many of us can only travel at certain times of the year especially for longhaul I am sure you won’t have much of a problem.

    • YC says:

      29 May29 May 06:09

      It was in 50% sale so last Oct and had even asked for within 12 months

      • YC says:

        29 May29 May 06:42

        I’ve tried looking through hfp but can’t find advice on best BA email to send a letter before advice. Any further pointers much appreciated

        • Memesweeper says:

          29 May29 May 12:12

          By actual royal mail to the BA Registered office (Waterside) which you can look up at companies house.

• Anna Z says:

  28 May28 May 16:35

  QQ – if you have requested FTV with Virgin for cancelled flights for a family (2ad & 2 ch) – can you use the whole value of the voucher for a new booking for 1 family member only ?

• James says:

  28 May28 May 17:10

  Does anyone have any experience of The Elegant Hotels in Barbados? Looking for a 5-6 night stay over Christmas. First time visiting Barbados so location is important too. Thanks!

  • pauldb says:

    28 May28 May 19:33

    Elegant hotels is a chain, now consumed by Marriott. Did you mean a specific hotel in the group?

    • James says:

      28 May28 May 19:49

      All of them in Barbados, just wondering which to go for.

• LazerBeamz says:

  28 May28 May 17:14

  I’ve read that first degree relatives of US Citizens can fly to the USA at the moment. Would anyone here know if this would allow me (a fully vaccinated British Citizen) to fly to the USA without my wife (a full US citizen) flying with me? i.e. can I travel there alone simply based on the fact I’m a first degree relative of a US Citizen? (I understand that as amber I might need to quarantine upon my return).
  Thanks!

  • Lyn says:

    28 May28 May 18:35

    You may find the answer here, although I don’t know if it has been updated —

    https://www.whitehouse.gov/briefing-room/presidential-actions/2021/01/25/proclamation-on-the-suspension-of-entry-as-immigrants-and-non-immigrants-of-certain-additional-persons-who-pose-a-risk-of-transmitting-coronavirus-disease/

    or on the US Consulate web-site

    • LazerBeamz says:

      30 May30 May 00:57

      Thanks – I’d read it but it didn’t specifically mention travelling alone.

  • John says:

    29 May29 May 06:17

    Yes, this has always been possible. There are US DHS agents at Heathrow who can approve your travel, just get there early. Vaccination status is irrelevant until you arrive in the US (and I believe any differences it makes are just advice anyway)

    • LazerBeamz says:

      30 May30 May 00:56

      Thanks so much for the helpful advice!

• kpk1981 says:

  28 May28 May 17:36

  Anyone know what I have to do to get a supplementary card on a new ARCC (blue card) as wanting the 2000 MR? All options on app & web only give my BAPP and Amex chat can only say to delete & reinstall the app (twice now!)

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