The HfP chat thread – Saturday 15th May

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• Oliver says:

  15 May15 May 08:06

  Hilton app oddity:

  A past stay which is nothing to do with me has appeared in my account (one night at Hilton Zürich Airport last week). Never been to that hotel, and my last Hilton stay was in late 2019.

  No points have posted, and I get an error if I try to view the receipt. The stay only shows up in the app (not if I sign in from a web browser). Almost looks like an IT trick to create some artificial activity and stop my modest points balance from expiring.

  *Hopefully* nothing to worry about. Just wondering if others have experienced anything similar?

  • John says:

    15 May15 May 08:25

    Hilton has had recent issues “sharing” data between accounts. Potentially breach of GDPR although so far no identifying information wrongly shared it seems

• Saiz says:

  15 May15 May 08:12

  Amex to Virgin first time transfer. It has been over 4 days now. What has other people’s transfer time been? I know once it’s done, transfer in instsneous. Also, what time in the day do they normally post and do they post on a Sunday too? Need them quickly as have to travel urgently and didn’t read the details properly. Just saw ‘transfer within 30 minutes!’

  • Travel Strong says:

    15 May15 May 13:45

    As per the other day – should be instant, so you need to call up for sure. Something has gone wrong.

    • Saiz says:

      15 May15 May 15:19

      Thanks, I did call Amex and they said it can take up to 10 days the first time! Called Virgin and they said its in the system and I will just have to wait.

• Stuart says:

  15 May15 May 08:18

  Just had my BA flight to Chania for June 9th cancelled. I am pleased that BA have returned the refund option online – been a while since I had to request one

• Sam says:

  15 May15 May 09:05

  Does anyone know the cheapest place to get tests for going abroad? Including the antigen test for return and Day 2 test.

  I apologise, I know this has probably been asked many times.

  Thanks

  • Peter K says:

    15 May15 May 09:12

    I personally don’t know but for those that do you’d likely need to give your location.

    • Sam G says:

      15 May15 May 09:19

      I’ve seen Randox mentioned – there are 50% codes floating around the net – note their returns procedure though, might notbe good for you if you don’t live near a drop off point

  • Richie says:

    15 May15 May 09:32

    Here’s a link https://www.moneysavingexpert.com/travel/how-to-find-the-cheapest-private-coronavirus-tests-for-travel

    • James Vickers says:

      15 May15 May 09:45

      It sometimes might be worth mix and matching as your test to depart might be time sensitive and some providers might have more convenient drop off locations.

      Eurofins have cheap tests but heard some issues with speed of result but obviously that wouldn’t be as critical for your day 2 test.

      The lateral flow test virgin are offering is a decent price

  • Frankie says:

    15 May15 May 09:38

    I’ve bought Qured to take with me for my antigen return. Was £33 with the BA discount code

  • TGLoyalty says:

    15 May15 May 09:46

    Try Expresstest or collinson for the pre departure.

• Doc says:

  15 May15 May 09:12

  Rob/Rhys
  With travel potentially starting next week, is it worth doing an article on where to get PCR testing in London and elsewhere in the UK and which companies offer the cheapest/ fastest time for results etc?
  Might be useful although quite time consuming I guess?

  • Oh! Matron! says:

    15 May15 May 09:27

    And probably very changeable. However, a great idea

    I saw that virgin have launched a package;

    https://www.businesstraveller.com/business-travel/2021/05/12/virgin-atlantic-launches-traffic-light-test-bundles/ No idea how that compares

  • Lady London says:

    15 May15 May 12:18

    almost needs a wiki

• IanM says:

  15 May15 May 09:30

  My Virgin account shows prices for flights in US$ – how can I change that to £pounds? I don’t see how to do it in my profile??

  • AndyS says:

    15 May15 May 09:57

    Are you using a VPN that makes virgin think you are in the UK? normally these websites get your location and charge accordingly but there should be an option somewhere to choose country of residence and currency.

    • Iain says:

      15 May15 May 18:06

      No – I AM in the UK but it displays in US Dollars!
      No VPN

• Reeferman says:

  15 May15 May 09:32

  Have hit the £4k spend on my Amex Platinum and received a 20,000 points “referral welcome bonus” the same day as hitting the spend.
  Any idea how long the remaining 30,000 points are taking to post? I read that customer service agents are saying up to 3 months – but hopefully there’s experience of it being significantly less than that.

  • TGLoyalty says:

    15 May15 May 09:37

    Normally it’s at the same time how long has it been since you hit the spend?

    • Reeferman says:

      15 May15 May 09:42

      Thanks
      The spend was just 2 days ago – the 20k points hit today, dated 13th.

      • TGLoyalty says:

        15 May15 May 09:51

        Wouldn’t worry yet they can be a day or 2 later.

        • Reeferman says:

          15 May15 May 09:53

          You’re right. I was just a bit concerned that the official line from customer services is “up to 3 months” – at least according to previous poster(s) on HfP earlier this week. Hopefully they’ll appear much sooner!

  • Anna says:

    15 May15 May 12:23

    I got my full 50k this morning, hit the £4k spend yesterday, sounds like something has gone wrong with yours.

  • Jane says:

    15 May15 May 15:49

    Exactly same thing happened to me – chat has told me to wait 2-3 days

  • James says:

    15 May15 May 16:10

    It doesn’t mean something has gone wrong, there is well reported variability on when the additional bonus is paid. Give it a week and if its not arrived then, get in touch.

• Nick says:

  15 May15 May 09:37

  I’ve added a second MR earning card to my Amex account – do I need to do anything specific to link the new MR account with the old one, or will it happen automatically?

  • TGLoyalty says:

    15 May15 May 09:53

    Just add it to your existing Amex account if you can.

    There’s no rhyme or reason as to why they don’t link automatically. I’ve had them both link and not over the year. Chat can normally link within a couple days.

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