The HfP chat thread – Tuesday 4th May

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• 747_Brat says:

  4 May4 May 10:41

  Just had 1500 Avios clawed back for something I purchased in June 2020, and wasn’t returned at all. Not going to bother contacting them to reinstate the Avios.

  But that leaves me wondering how long back can they go to claw back the Avios? At the moment, it seems pretty random for them to pick a transaction from a year ago, and claw back the Avios for no apparent reasons.

  • Andrew MS says:

    4 May4 May 11:09

    In my case , they often clawback Avios on insurance purchases ( telling me wrongly that i navigated away from the website) many months later

  • TGLoyalty says:

    4 May4 May 11:11

    That’s why that store is my last option.

• John says:

  4 May4 May 10:42

  Insane price hikes not just in Scotland then.

  (Good idea though, if you don’t have kids)

  https://www.washingtonpost.com/travel/2021/05/03/hawaii-uhaul-car-rental-shortage/?itid=hp-more-top-stories

  • mradey says:

    4 May4 May 11:11

    I’ve noticed rental car ‘shortages’ – ok, extremely high prices, across the US for later this year. Hadn’t thought about U-Haul… could be a great idea 🙂

• Desi Rea says:

  4 May4 May 10:42

  Has anyone had a retention offer recently when their Amex platinum was due for renewal?

  • Super Secret Stuff says:

    4 May4 May 11:26

    If you put spend through it, you’ll get it

  • DeB20 says:

    4 May4 May 11:33

    They refused me a retention offer although I have been an Amex card holder for 26 years, of which 20 years as a personal Platinum card holder.

    Instead they went overboard explaining that they recognised my loyalty and they promised that they will have a lot of future offers coming my way to justify the annual fee. Over three calls with the retentions team, they were almost pleading that I don’t cancel. Incidentally, my calls were automatically routed to the retentions team after my first call to them to enquire about my options.

    To be fair to Amex, the number of offers on all my cards have increased. Some of them have been useful and I have already had approximately £150 cash back in the first month since renewal.

    • Chris says:

      4 May4 May 14:13

      I’ve just been rejected on my 3rd attempt as well. So far just trying to push me towards Gold, given me no alternative offer 🙁

      • Genghis says:

        4 May4 May 14:20

        3rd attempt – they’re calling your bluff, clearly.

        • Chris says:

          4 May4 May 14:23

          you may well be right, but the guidance is normally HUACA so thought it was worth a try

          TBH now they’ve called my bluff, i’m going to action it. I’m going to manufacture my MR to a redeemable balance then i’ll just cancel it

  • Lee says:

    4 May4 May 16:33

    Got 35k and the £175 shopping offer added. First attempt for a 3 month old account.

    • Adam says:

      4 May4 May 22:23

      My 1st attempt was unsuccessful, so I cancelled the card. I called their bluff and lost 🙂

• Fm says:

  4 May4 May 10:46

  In terms of Ambassador bookings at intercontinental hotels, is it possible to use a Virtuoso agent to pay the best flexible rate and redeem the weekend voucher, or does the booking need to be made online?

  • Rob says:

    4 May4 May 10:49

    No, needs to be booked online via intercontinental.com/ambweekend

• Memesweeper says:

  4 May4 May 10:56

  Previously reported here that IC ‘the George’ in Edinburgh had no redemption availability in 2021. Pleased to report it does now… so pile in 🙂

  • BP says:

    4 May4 May 20:21

    Had availability for weeks now. Fluctuates between 51,000 and 85,000 points for same dates so keep checking. Some good e-upgrade offers – £60 for a junior suite and £120 for the best suite in the hotel.

• gareth says:

  4 May4 May 11:09

  Top prize in the premium bonds this month only held since feb this year! Lucky devils. Wonder if it could be a head for points person!

• ChrisW says:

  4 May4 May 11:12

  I recently was approved for a BA Amex card that I have held and cancelled within the last 24 months, so ineligible for the welcome bonus. When I activated the card it then said ‘if you spend £x you will receive the welcome bonus’ and my account is tracking my spending to reach the required spend for the bonus.

  Would you think this does mean I’m eligible for the welcome bonus? Surely they wouldn’t be encouraging me to meet the minimum spend and they say ‘oh by the way, you’re ineligible’?

  • John says:

    4 May4 May 11:24

    This happened to me when had only 9 month break between BA cards – can only say I did receive the bonus although many have tracker and don’t receive bonus – dodgy IT system !!

  • TGLoyalty says:

    4 May4 May 11:37

    This happened to me a while back and I got it but another time I didn’t, I wasn’t eligible so wasn’t going to complain I didn’t get it.

  • Chris says:

    4 May4 May 14:14

    I’m in exactly the same situation. Rejoined as i want a 241, but seems to be tracking towards the bonus 🤷🏼‍♂️

• Marco says:

  4 May4 May 11:14

  Only have an Amex Gold but someone uses my referral link for BAPP. Assume it’ll just come through as MR for the referral for me?

  • Super Secret Stuff says:

    4 May4 May 11:27

    Should do

This article is closed to new posts. Discussion continues in the HfP Forums.