The HfP chat thread – Friday 30th April

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• Pierre says:

  30 Apr30 April 12:30

  Some CEDR feedback… Today, on the deadline, BA has caved and is repaying us our costs. We were in South Africa in Dec when BA cancelled our return flights – the UK having barred direct flights back from SA. We requested re-routing from BA, since indirect flights to the UK were still available on other airlines, and mentioned our rights. When 2 BA agents refused to reroute us, we went ahead and booked cash tickets with AirFrance.

  If it is useful, we did not even give BA 24 hours. Once we had been refused twice, we booked our own return flights that same day. All this happened on the 24th-Dec, with our return flights being on the 28th – and since we needed to get back home for work, were conscious of the intervening public holidays and the fact the remaining flights were likely to be in demand, we were not comfortable waiting before making our own alternative arrangements.

  • Pete M says:

    30 Apr30 April 12:33

    Glad to hear!

  • Anna says:

    30 Apr30 April 12:45

    Great result – has it taken this long due to CEDR’s backlog of cases? My own claim took about a month in total but that was a couple of years ago.
    We need a separate section for successful cases of this kind for people to refer to!

    • Pierre says:

      30 Apr30 April 13:06

      It has taken this long, I think, because that’s the deadline the CEDR gave BA. The CEDR dealt with our case within a few days, and we’ve been waiting ever since for BA. If I recall, the airline might have up to 3 months to respond in normal times (?) but that has been extended by an additional month given the current situation. And I suspect BA simply leave it until the very end…

    • Andrew says:

      30 Apr30 April 13:08

      I’m on second nudge from CEDR to BA to comply with what they agreed to do 7 weeks ago.

  • Aston100 says:

    30 Apr30 April 13:34

    Well done.
    How did BA propose to get you home?

  • Toppcat says:

    30 Apr30 April 15:38

    Great news. Did you claim for any additional costs / statutory interest, and did BA pay up for that as well?

• Paul says:

  30 Apr30 April 12:37

  Are AMEX supplementary card holders subject to a credit check as part of the application?

  Thanks.

  • TGLoyalty says:

    30 Apr30 April 12:44

    No

    • Paul says:

      30 Apr30 April 13:44

      Thank you.

• BP says:

  30 Apr30 April 12:37

  Back in January, I created a new Marriott account and status matched to Platinum for 90 days. I’d already status matched my primary account and the status ran out so I needed to do this with a new account. I’ve just checked and more than 90 days later I’m still Platinum! Looks like I may have lucked out and have Platinum for a year!

  • Aston100 says:

    30 Apr30 April 13:36

    Who did you status match Mariott against? and was it the same scheme you used to status match your original Marriott account against too?

    • Secret Squirrel says:

      30 Apr30 April 16:32

      I’m hoping it was Spire Elite

    • BP says:

      30 Apr30 April 19:42

      Spire Elite. And yes I used the same IHG account twice. I guessed they wouldn’t keep records and I was correct.

      • Aston100 says:

        30 Apr30 April 20:27

        This is amazing.
        I’d try it but I have literally zero Bonvoy points.
        Actually, I wonder how useful Bonvoy Platinum is if making a cash booking?

        • Aston100 says:

          30 Apr30 April 20:30

          To answer my own question, free breakfast and lounge access.
          Suppose there’s nothing to lose by trying it.

          Guessing you didn’t actually stay any nights to maintain the Platinum status right?

  • BP says:

    30 Apr30 April 20:58

    Post on here and the status resets to Silver. Maybe I should have kept quiet!!!

    • Aston100 says:

      30 Apr30 April 21:42

      No way! really, it’s dropped to silver?

      • meta says:

        30 Apr30 April 22:59

        First rule of the fight club, don’t talk about errors in your favour. I lost count how many errors I benefited from in points and miles terms over the nearly two decades now. And by errors, I mean those that are very personal to you.

        I understand there is an urge to share with fellow collectors, but seriously don’t. It’s a question of you win some, you lose some, so it all balances out somehow. But please keep it to yourself and certainly don’t call the company in question to enquire!

        • BP says:

          30 Apr30 April 23:32

          Ohh well. No real loss to me. I just won’t book stays with Marriott, just the same way I stopped booking with Accor when they stopped offering status via Amex.

• Track says:

  30 Apr30 April 12:53

  Super dumb question of the day,

  Can one hold BA Premier AMEX and BA Amex at the same time?

  • AJA says:

    30 Apr30 April 13:16

    No I don’t think this is possible. It’s either BAPP or free BA Amex in your own account. Of course you could have a supplementary free BA Amex on someone else’s account while you have your own BAPP.

• Super Secret Stuff says:

  30 Apr30 April 12:58

  I have 4,800 skyward miles that are due to expire sometime soon. Any ideas on how to transfer them or use them?

  My ultimate plan B is to get an A380 model from there online store but would prefer some other use

  • Rob says:

    30 Apr30 April 13:08

    easyJet flight or Heathrow Rewards vouchers (not sure what the minimum is for the latter, and for the former you’d only get a flight worth £20 or so!).

    • Super Secret Stuff says:

      30 Apr30 April 14:04

      I think both of them have a minimum transfer of 6,000

      • TGLoyalty says:

        30 Apr30 April 15:13

        Do you have an MR account?

        I sacrificed some points to move points that were going to expire back to Heathrow rewards and cashed there was a double up promo on at the time so May want to do the math

        • Super Secret Stuff says:

          30 Apr30 April 15:19

          Good idea, I do have a stack of MR points but they’re for Australia

        • Hotelier says:

          30 Apr30 April 15:32

          Same situation here! Have some miles about to expire (from before I even collected points). Thought oh great I just transfer some MR over …then realise I have no MR account at the moment as taking 24 months break… I imagine I can’t transfer MR from OH’s Amex account to my Emirates?

• Mighty Hunter says:

  30 Apr30 April 13:20

  Both my and wife’s BAPP Amex cards not going through at BA today. Trying to book two flights. Online chat with Amex says no problem their end. Anyone else with this issue?

• Anna says:

  30 Apr30 April 14:47

  Yay, just entered another country after 16 months! Never been so happy to use Gretna Green services 😃

  • Memesweeper says:

    30 Apr30 April 17:00

    Greetings from north o’the border… its great here! although I’ll be back in England tonight…

• Hotelier says:

  30 Apr30 April 14:56

  Still able to add two more supplementary to my Business Plat to get the 5k bonus. Can I add a Gold card for myself and the other person that has the supplementary platinum and have this count? Or needs to be a new person altogether?

  • Amo says:

    30 Apr30 April 15:05

    I’ve a similar question, I could add my wife but only the two of us live together so I don’t have anyone else I could add. Any creative suggestions of how I can maximise the supplemental card bonus as it’s for up to 5 cards.

    • Connor says:

      30 Apr30 April 15:11

      You can get supplementary cards for yourself. They actually come in handy for me, so the 5000 points ate a good bonus.

      • Hotelier says:

        30 Apr30 April 15:17

        I got the idea from some comments in the here this week about not wanting to show off the platinum card and having a supplementary gold card on same account, just want to make sure if I do, those cards still qualify for the bonus. @Connor thanks for that

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