The HfP chat thread – Wednesday 28th April

This article is closed to new posts. Discussion continues in the HfP Forums.

• FFoxSake says:

  28 Apr28 April 10:50

  I have an Avios booking made through ba.com for SIN to HND (on JAL) in Oct21.
  If I elect to cancel, can this be turned into a FTV for free? Or will it have to be a paid-for cancellation because it’s not a BA flight?
  Just trying to explore my options… thanks!

  • Matt says:

    28 Apr28 April 16:19

    You can take an FTV – I’ve done it for JL flights.

    • FFoxSake says:

      28 Apr28 April 18:05

      Thanks Matt, that’s helpful.
      Was it a purely JL flight booking using Avios or a BA codeshare?

• Magic Mike says:

  28 Apr28 April 10:52

  Quick one – did I read here right that applying for an additional Amex card doesn’t result in a credit check? Currently have Plat and Bonvoy, would apply for ARCC to preserve MR points then may cancel Plat – yes I know I could downgrade by calling Brighton but the Mrs wants a referral bonus… 🙂

  • Jay says:

    28 Apr28 April 11:14

    Should be a quick soft search.

• Tracy says:

  28 Apr28 April 10:55

  I had an offer on airtime rewards for Morrisons, mine stated until 7th April. I did not screen shot it unfortunately . My purchases in April are not tracking and airtime rewards saying offer ended earlier. Did anyone else have 7th April end date & screenshot it? Long shot I know 😂

• Alex says:

  28 Apr28 April 11:01

  HelloFresh offer on AMEX: Is it cumulative? For some reason they split the cost and charged me twice. 26.xx and 7.xx.

  • WaynedP says:

    28 Apr28 April 15:01

    Offer was for £29.99 or more, so if your xx denotes 99 then the first charge should trigger the £10 back, even without the split cost.

    I received an email from Amex notifying me that I had just used my offer within one minute of the HelloFresh email confirming order was received, and two days later, credit is already showing on my App.

    I did note in the T&Cs of the Amex offer that it specified availability at hellofresh dot co dot uk/plans/. I could be over-thinking it, but I took that to mean excluding some of the other introductory offers available if you just land on the hellofresh home page.

    Are you sure that you selected one of the meal plans from this sub-page, or did you choose something that might not have been eligible for the offer from the home page ?

    • WaynedP says:

      28 Apr28 April 16:17

      Sorry, misread your £26.xx so ignore my first point.

      • Crafty says:

        2 May2 May 08:18

        HelloFresh are notorious for this, leaves a bad taste (ironic).

• George K says:

  28 Apr28 April 11:18

  Hey folks – I’ve got an Amex Plat travel insurance question. If an open jaw booking has its return leg cancelled because that route is pulled, and the only possible way back is from an airport within the 300 mile limit, would Amex Plat (or indeed BA) pay for what looks like a £400 cab ride (with a toddler in tow)?

  • Jonathan says:

    28 Apr28 April 12:44

    BA are on the hook for reasonable expenses to get you home as per EU261. Generally they will pay up to £50 taxi fare without any quibbles. For £400 they’ll put up a fight so you’d need to demonstrate there isn’t another reasonable, cheaper, option eg. Train or coach.

• trader363 says:

  28 Apr28 April 11:30

  Got LHR – SIN return booked from 1st June to 10th June (booked in the 50% off sale)

  Is my best strategy to wait and see if they cancel? We won’t be flying as there is a quarantine requirement

  • Magic Mike says:

    28 Apr28 April 11:48

    Always best to wait and see if they cancel. You get more options under EC261 with a cancelled flight (albeit you may need to go into battle with the airline, you don’t say which, I presume BA), rather than you cancelling and getting a FTV.

    Check flightaware.com or similar to see if the flight has been going recently.

  • Lady London says:

    28 Apr28 April 11:52

    Yes
    You dont have to rebook by the date of the original flight either

    BA highly likely to be doing “who blinks first” so hold out.

    Rob gave iag.cargo.com as a place to check in case flight could still be running for cargo reasons.

  • Sam G says:

    28 Apr28 April 12:03

    The 4 weekly June schedule as it stands is likely to operate – it’s what BA have been operating pretty much throughout (expect recently when UK arrivals weren’t allowed in most cases, but that is now resolved)

    There isn’t a flight on the 10th though

  • trader363 says:

    28 Apr28 April 14:09

    Thanks all!

    Just checked and the dates are actually 30th May to 14th June (and yes BA using a 241). It’s showing that the 30th May leg is cancelled – but I haven’t received an email.

    Time to give them a call and ask for my options 🙂

    • trader363 says:

      28 Apr28 April 14:55

      Outbound is cancelled. As expected, they will honour the 50% off avios booking if I change the dates, but not if rerouting is required.

      Will wait until the green list comes out and book something last minute.

      Thanks again all!

      • Lady London says:

        28 Apr28 April 23:37

        Legally they have to honour the 50% avios booking even if rerouting was required on another carrier.

        If they cancel they can’t charge you any more, at all, on themselves or another carrier. Not even if they had to reroute you on Concorde via Australia.
        FACT.

• N says:

  28 Apr28 April 11:40

  Amex Bus Plat SUB.

  Applied before the deadline for the 100k, but was approved after the deadline.

  Have spent £5900ish and have received a bonus of 40k.

  Does this mean I won’t get 100k at £10k?

  • Rob says:

    28 Apr28 April 11:45

    Yes, I think so. Time to complain.

    • N says:

      28 Apr28 April 11:50

      Thought so. I’ll wait to hit the £10k to see if dodgy IT gives me 100k.

      If not, will get a complaint together.

• Belle says:

  28 Apr28 April 12:03

  Anyone have a number to contact Curve support?
  Thank you

  • Genghis says:

    28 Apr28 April 12:31

    Look on the back of your card?

  • Harley says:

    28 Apr28 April 13:39

    +44 203 322 2585 is the lost and stolen line but they tend to not be able to deal with general issues

  • Pablo says:

    28 Apr28 April 15:45

    Just email them

This article is closed to new posts. Discussion continues in the HfP Forums.