The HfP chat thread – Tuesday 13th April

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• Rachel says:

  13 Apr13 April 16:43

  Did anyone else switch current account to Virgin Money to get the 15,000 Virgin points? I’ve just received an email saying I’ve meet the criteria for their rewards, but the award is wine and not the points.

  • Bee says:

    13 Apr13 April 17:02

    I will to call and they might ask whether you took the offer up on the app or website -say it doesn’t matter as the terms allow both. They will say it needs to go to the bundles team to cancel the wine offer and issue the points. About 2 weeks later, I got a call giving me the code for the points.

    • Rachel says:

      13 Apr13 April 17:12

      Thanks!

• Bee says:

  13 Apr13 April 16:59

  Is there a daily limit on creation cards?

  I have an IHG card as my underlying card on curve and my transaction keeps getting declined due to size and I am within the curve daily limit and credit limit on IHG

  • Peter K says:

    13 Apr13 April 17:07

    Depends upon what you are paying. Some types of spend have lower limits on creation.

    • Blair says:

      13 Apr13 April 18:53

      Even at £200 per day, I am struggling this past week. Getting maybe £150 paid off on Amex across 3 days. Some days nothing will go through.

      • Genghis says:

        13 Apr13 April 18:59

        Amex would be max £700 / rolling 7 days, £500 / rolling 3 days, £300 / day

      • Steve says:

        13 Apr13 April 19:34

        You’re paying Brighton? How, with bendy?

        • Secret Squirrel says:

          13 Apr13 April 19:48

          Doesn’t work for me!

        • TGLoyalty says:

          13 Apr13 April 20:38

          If your topping up Rev or something it’s the same £700 pw limit.

        • Harrier25 says:

          13 Apr13 April 21:17

          People keep commenting on here that there is a £700pw top up limit when using Rev with IHG. This is incorrect.

        • TGLoyalty says:

          13 Apr13 April 22:32

          I have tried and failed and I’m sure they have too.

          300/200/200 is the limit in a 7 day period.

          You obviously have a higher limit.

        • Harrier25 says:

          13 Apr13 April 23:03

          I do a lot more than that in one go. My account is always in credit by the amount I wish to top-up with though, so maybe that has something to do with the higher amount.

• Colin MacKinnon says:

  13 Apr13 April 17:05

  Loganair offering 10% off flights to Orkney, Shetland, Stornaway, Islay and Benbecula.

  Book by 15th April, travel from 26th April. Code ISLAND10

• John says:

  13 Apr13 April 17:15

  Anyone know if Apple watches are cheaper in Heathrow T2 than the Uk highstreet / Internet?

  • Rob says:

    13 Apr13 April 18:00

    Remember that VAT-free shopping is no longer available at Heathrow, only duty free – and there is no duty on electronics. It would only be cheaper if Dixons Travel voluntarily cut the price. Doesn’t Dixons Travel still have a website with prices on?

    • Matty says:

      13 Apr13 April 18:43

      Heathrow Rewards might make it a little sweeter, particularly when they have a bonus running but you might get something better shopping around elsewhere etc.

    • kitten says:

      13 Apr13 April 19:37

      Nooooooo !! VAT Refund’s gone from airports too ? Even flying longhaul ?

      • ChrisC says:

        13 Apr13 April 19:56

        yes gone completly

        https://hfp2022.headforpoints.blog/2020/09/16/government-bans-duty-free-sale-of-electronics-and-clothing-under-new-rules/

  • Andrew says:

    13 Apr13 April 21:03

    If you have the Harrods offer on your Amex, buy it there (available via remote personal shopping if you’re not able to get to the store).

• Louise K says:

  13 Apr13 April 17:41

  Does anyone have a mattress from Brook & Wilde? Do you rate them?

  There is an offer on my Amex BAPP for 15% back. Wary of ordering a mattress online that I can’t test before buying but they seem to get good reviews?

  • Jonathan says:

    13 Apr13 April 18:43

    I bought one of the luxury ones for myself & then 6 months later 2 of the standard ones for spare rooms. I’m happy & a lot of my guests have asked how to buy one.

    Are you familiar with memory foam? It tends to be a bit warmer than standard mattress but I’m still ok with it & I’ve always been a hot sleeper (eg. use a 2.5 tog duvet in summer & 7 tog in winter). All the online mattress companies offer 100 day trials so nothing to lose really.

    Remember the Amex deal will stack with other options including “poundco” & TCP.

    • Louise K says:

      13 Apr13 April 19:06

      Thanks for that.

      I have only ever slept in a Tempur bed and I really didn’t like it – too hot and made me sweat. Would B&W be similar?

      We also purchased memory foam mattresses for our sons and had to return them due to the fire retardant fumes. These were only IKEA but wonder if it’s an issue on other memory foam types.

      • Michael C says:

        14 Apr14 April 07:16

        Our Caspers were (badly) smelly for about 36 hours – just left them unrolled, then no trouble ever again (and fabulous mattresses).

  • MKB says:

    13 Apr13 April 19:10

    I posted a reply about an hour ago of my experience, but, for some reason, it has not appeared. I will try again.

  • Heathrow Flyer says:

    13 Apr13 April 20:12

    We sent ours back – took an age to be delivered – and when it did turn up it was far too soft for 2 adults to sleep on. One of you creates a ‘sink’ that the other ends up sliding into.

  • KP says:

    13 Apr13 April 20:21

    We bought it after we saw the amex offer. Very impressed so far on all counts and would order again. Its one of those places that overprices and gives heavy discount codes. So do look around before buying. We went with Firm and its ideal ‘softness’

  • SteveD says:

    13 Apr13 April 22:26

    We bought one about 18 months ago or so. It was a medium Lux. It’s ok but not amazing. The memory foam remembers what shape I am rather than what shape it was before I slept on it.

    Also they processed the payment using Stripe so the CB didn’t trigger. Everyone washed their hands of it, had a battle to get it sorted. No one else seems to have mentioned this so maybe they have recognised the issue.

• Peggerz says:

  13 Apr13 April 17:53

  If you have a Scottish postcode (or can get one) and are allowed to be in Scotland between 26/4/21 & 17/5/21, then Rocco Forte’s Balmoral Hotel in Edinburgh may be the place for you. Get a night free on a booking by quoting the postcode. Early check in, Late check out, room upgrade, breakfast and a bottle of Prosecco. Access to pool & spa. £250 Sun-Wed £295 Thu-Sat. (So, from £125 a night).

  • AnotherUser says:

    13 Apr13 April 18:40

    That’s tempting 🙂 Do you just phone and ask? How would you rate the hotel – better than places like the Radisson Collection one in Edinburgh?

    • Louise K says:

      13 Apr13 April 19:08

      I haven’t stayed for a few years but it used to be fantastic.

      Can’t be beaten for location especially if arriving by train. Rooms were huge and we had nice view of Princes Street gardens but room sizes and types will vary quite a bit.

      Afternoon tea was wonderful as was breakfast.

    • Peggerz says:

      13 Apr13 April 20:45

      They’re calling it the Neighbourhood Curfew Club. Check the website http://www.roccofortehotels.com
      It is the Grande Dame 5* hotel in Edinburgh with a Michelin starred Resto and well worth the rate if you are eligible.

      • AnotherUser says:

        13 Apr13 April 20:46

        Thanks Louise and Peggerz!

• Optimus Prime says:

  13 Apr13 April 19:03

  If anyone was thinking of going on a holiday to Israel this summer…

  Initially only visitors traveling in tour groups will be allowed, since they’re easier to monitor, and so that the number of visitors can be capped
  Within 72 hours of travel to Israel, tourists will be required to undergo a coronavirus test and an antibody test to prove that they were vaccinated or have immunity.
  Travelers will be tested for coronavirus again upon arrival.

  H/T to OMAT

  • Tracey says:

    13 Apr13 April 19:59

    I’m sure I’ve read that being vaccinated won’t necessarily show immunity on standard antibody tests.

    • Andrew says:

      13 Apr13 April 21:21

      Make sure they’re using the right anti-body test!

      Eg, my bloods on 18th February

      Abbot Architect (anti-S) – 927.40
      Abbot Architect (anti-nucleocapsid lgG) Test – Not detected.

      • TGLoyalty says:

        13 Apr13 April 23:04

        https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(20)31830-4/fulltext

        doesn’t seem to be a fan of those tests.

  • TGLoyalty says:

    13 Apr13 April 23:00

    What a complete and utter faff.

    • Jayne says:

      14 Apr14 April 02:16

      Well, you’re a Karol Sikora fan, so you would think that.
      Just don’t go and save us all your opinion.

      • TGLoyalty says:

        14 Apr14 April 03:31

        Nope … you’re wrong there. Even if I was everyone is entitled to their own opinions.

        The point is either you want to allow groups or you don’t.

        If this is a trial then fair enough but if this is the long term plan then what’s the point! Test after test after test is not worth the hassle. Why ask for antibody tests if they are going to test you before and after arrival aswell.

        • Jayne says:

          14 Apr14 April 10:17

          I’d check your twitter timeline and likes then. Clearly seem to be one of his biggest fans.

• Lady London says:

  13 Apr13 April 19:30

  Email them immediately and reject the refund stating firmly you had already advised them [details when and means] you specifically rejected this option and advised them you would be rerouting later/expecting them to reroute you by alternative transport at same time as booked etc.. and you made that clear. You reject this refund as an attempt by airline & agent [name them] to deprive you of your rights under EU261 which you had already advised them you were asserting etc. Make sure ideally to get it signed-for (proof of receipt) I would send as email as well to both.

  Make sure you do it quickly, same sent to both agent and legal dept of airline jointly. Your tone is shock and a firm reminder. Demand they provide the rerouting you told them you wanted. Give them 14 days then MCOL them both as defendants for cost of your reroute no later than 21 days. (Look 3 days ago Jonathan followed by me and shortly after that by meta – you will sue them for fully flex replacement cost but likely not have to settle till shortly before using it and claim travel agent booking fee in your mcol meanwhile).

  After that contact your credit card and raise dispute for the refund (I assume this is possible for a credit as it is with a debit.)

  As a separate issue, raise a Section 75 dispute against the original purchase transaction for cost of rerouting. Amex likely to want to treat it as chargeback – don’t. Section 75 (credit cards only not charge cards) gives you full replacement cost and is statute so more powerful – chargeback gives only what you paid and is a card company system not a statute.

  Come out all guns blazing to reject this refund – you must not let it rest.

  Let us know what happens

  • Lady London says:

    13 Apr13 April 19:42

    *above for @Mike

    PS you might ask the airline first is there anything they can do directly with you to sort this…? “as it seems unfair on them for you to take legal proceedings because of problem with agent….”

    • Mike says:

      13 Apr13 April 20:26

      Thank you for your advice. I’ll let you know how I get on.

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