Maximise your Avios, air miles and hotel points

People who don’t buy points are already buying points without realising it

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

We ran three articles last week on special offers for buying points:

  • 50% bonus when you buy Avios – see here
  • up to 50% bonus when you buy Virgin Points – see here
  • 25% discount when you buy World of Hyatt points – see here

Whilst we haven’t covered it yet, there is also a mystery bonus (75% to 90% usually) when you buy IHG Rewards points.

The articles generated some feedback from a few readers along the lines of ‘I never buy points’.

This approach is wrong on two levels.

Avios wing 9

The first reason why it’s wrong to never buy points ….

The first reason, which I don’t intend to go into again today, is that buying points CAN make financial sense.

On Friday, I wrote about how Six Senses resorts are now being integrated into IHG Rewards. You can get 0.9p per IHG point at their Maldives resort, and you can buy those points for 0.4p each when IHG is running a 100% bonus. You cut the cost of your holiday by more than half.

I also wrote a piece last month explaining how I spent over £2,000 on Hilton Honors points to book our stay at Waldorf Astoria The Palm Dubai over Christmas – and how it saved me over 60% on the cash price.

I’m not going over this ground again but it is worth reading the Waldorf article to learn more about my thinking.

The second reason why it’s wrong to never buy points ….

….. is that you are already doing it.

This second reason is what I want to focus on today. You are ‘buying’ miles and points every day without fully realising it. Ironically, you are often paying more for them than you would pay in the points sales which many people dismiss.

There are three ways of obtaining frequent flyer miles and hotel points which are genuinely free:

  • you fly the airline, or stay at the hotel, on a trip which someone else – usually your employer – is paying for
  • you receive a sign-up bonus for taking out a new credit card
  • you receive points from a product or service you would pay for anyway, and there is no alternative pseudo-cash reward (the Avios deal with Alan Boswell Insurance Brokers falls into this category – you can learn about that here)

That’s about it. All of the other points you earn are, de facto, being purchased.

After all ….

  • if you convert Nectar points into Avios, you are losing out on 0.8p of free shopping for every Avios you receive
  • if you convert Tesco Clubcard points into Virgin Points, you are losing out on 1p+ per point of value by redeeming for another partner offering 2.5x to 3x face value
  • if you convert Heathrow Rewards points to Avios or Virgin Points, you are losing out on 1p of Heathrow shopping voucher or 2p of Heathrow parking voucher for every mile you earn
  • if you convert Capital On Tap points from their Business Rewards Visa card (Capital On Tap review here) to Avios, you are giving up the alternative of 1p cashback – albeit there would be tax issues if you took the cash as this is a small business credit card

There are other occasions where you may pay to take part in a deal purely to earn points:

World of Hyatt

Many of these options require you to pull a trigger, just like buying points

There is, psychologically, a difference between pulling out your credit card to buy miles and points and just picking them up automatically. I get that.

When you use your British Airways American Express card, the Avios just turn up. You are not ‘buying’ the Avios by specifically making a transaction, if you see what I am getting at.

However …..

Whenever you log in to Nectar, American Express Membership Rewards, Capital On Tap, Tesco Clubcard or Heathrow Rewards and make a transfer into Avios, Virgin Points etc, you are ‘actively’ buying those points just as if you’d gone to the ‘buy Avios’ page on ba.com.

Conclusion

The point I wanted to get across in this article is that we are all buying points, all the time – we just don’t always realise it.

Actively buying more points by pulling out your credit card should be seen in the context of this.

Whenever you buy points directly OR transfer in from another programme such as Membership Rewards, you need to have a relatively firm plan for using them.

At the end of the day you need a good excuse to swap cash (very useful) for points (not so useful, as you’ll discover if you try to pay for your dry cleaning with Virgin Points).

If you want some specific recommendations on the three companies currently selling points, here is what I think:

World of Hyatt – 25% discount here

Hyatt has never had a major devaluation in all the years I have been running HfP – they don’t even play the ‘category creep’ game too much (‘category creep’ is when you don’t increase the price of your hotel points categories but continually move more and more hotels into the higher priced ones).

If you are half-thinking of staying at a Hyatt hotel which always offers good value for points, stocking up in a points sale is low risk. We value Hyatt points at 1.1p as I explain here.

I have bought World of Hyatt points in the past to use in Hamburg during the Aircraft Interiors Expo trade show when prices go crazy. I may buy more if we finally get to Oman this Winter as Hyatt is well placed here.

Virgin Points – up to 50% bonus here

Virgin Points are riskier due to uncertainty over where the airline will be flying in the short term and whether it will run out of money. The extra £160m pumped into Virgin Atlantic last month implies that Virgin Group will now do what it takes to get through Winter 2021.

I have never personally bought Virgin Points but I have transferred Tesco Clubcard points across during promotions. With a family balance approaching 2 million I won’t be going out of my way to top that up.

Avios – 50% bonus here

Avios has risks due to IAG’s occasional devaluations, but the new ability to transfer out to Nectar at 0.8p per Avios puts a floor under how much you could lose. It also puts a floor under how much messing around IAG could do the main programme.

I have never bought Avios for cash but I have transferred in substantial quantities from Membership Rewards, Heathrow Rewards, Tesco Clubcard etc. I have eight years of data showing what return I get when I redeem so I know these transfers made sense.

Comments (52)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • TimM says:

    Re. ‘The First Reason’ >> You can get 0.9p per IHG point at their Maldives resort, and you can buy those points for 0.4p each when IHG is running a 100% bonus. You cut the cost of your holiday by more than half.

    Rob, you often quote these figures as if hotel rates are fixed and the same everywhere. Neither is the case. It is quite possible to pay ten times, for exactly the same room, like for like, official rate to lowest discount rate. The discount rates almost always annihilate the official ‘direct’ rates. The value of hotel points are correspondingly lowered.

    • Ryan Gill says:

      I think Rob is stating the optimal price difference. I don’t think that’s misleading as we all enjoy getting maximum value for our points compared to cash. I bought Hilton points recently to top up my account to redeem 5 nights at Waldorf Astoria, Dubai over New Year. I will probably check the prices now beyond Hilton, but I know for damn sure the points price provides huge outsized value.

    • Rob says:

      The high end market does not work this way. Six Senses Maldives isn’t dumping inventory to anyone.

      • TimM says:

        This is a constraint-satisfaction issue. Yes, always, if you choose a particular hotel for particular dates you are likely to pay near the maximum rate. Hotels rely upon this as part of their business models. Repeat guests in the end pay for the total cost of construction plus profits. If however, you simply wanted something of the the standard or higher and were flexible with dates, then the true rates, and value, come to the fore.

        Constraining hotel selection by the ability to pay for it with points is about the worst use of points I can imagine. Cast the net wider according to your own hard criteria, excluding points, first!

        No matter how many times you say this may not be the best use of points, you still value hotel stays according to their published rates and never bring in the likes of Trivago to compare the rates of the same or better hotels in a similar (or better) location.

        As someone who extracts the marrow from life, I regard this as sheer negligence. “More money than sense” springs to mind.

        T.

  • Nige says:

    One thing about virgin points is the problem of no availability of reward flights ! I had a reward flight to Jamaica cancelled and an open ticket issued to replace it, but will I be able to use it ? I check on seatspy daily but I have yet to see any availability on premium economy at all ! So I wouldn’t buy virgin points as I’m never sure if I could use them

    • Memesweeper says:

      This is a big issue with Virgin and the Caribbean in my experience. It’s clearly going to be attractive to people spending points as it’s a great leisure destination — but there’s rarely any availability. The other Virgin markets (USA, RSA, Asia) are much better in this respect

    • Oh! Matron! says:

      I never get reward flights with my VS points. I only ever use them for upgrades. Whether or not this is optimal, I don’t know. But it rules out there not being a “reward” seat available…. As if there’s an actual seat available, then you can upgrade

      • Jonathan says:

        You do need award availability for upgrades on VS whether using points or the credit card vouchers.

        Only exception is if they’re offering upgrades at the airport when they will sometimes take points as well as cash.

    • Anna says:

      If your flight was cancelled then Virgin has to re-route you, regardless of whether there’s award availability.

    • Andrew MS says:

      I have been flying solo in upper class to Jamaica in a rewards seat, usually March time, for the last twelve years . Yes i agree at the moment availability is non-existant. Antigua was usually my plan B as there was traditionally good availability with VS but always managed to snag a seat to Montego Bay

  • Greg Caplan says:

    One very important gotcha to avoid is buying points without checking on the miles plus money option as I failed to do on Etihadguest last week. Etihad recently offered a 30% bonus on point purchases so I bought 61000 points and gained another 18300 for £890. I took the view that this made sense as I needed them to get a flight in First to Abu Dhabi as one leg of a trip to Australia. To cut a long story short, you cannot mix and match cabin grades on an Etihad redemption on the same booking so I opted in to a miles and money alternative and realised I could get the whole trip in First if I bought another 80k points. However at the checkout for the overall ticket screen I was offered the 80000 extra points for £466.98. So clearly buying the extra points as part of the promotion was still nearly double the rate of buying them as a miles plus money transaction. An expensive lesson, but one I won’t forget in a hurry.

    • Rob says:

      Sorry to hear this Greg. I was also under the impression that Etihad have pulled most/all F cabins for the rest of the year?

      • Greg Caplan says:

        I bought two Etihad First tickets to Sydney for the 11th of January 2022, returning Qatar Melbourne to London in Business. Speculative at the moment, but if it comes off, I will still be happy with the price. I was just too hasty in wanting to lock the outbound in.

      • Secret Squirrel says:

        Only on the A380

  • Memesweeper says:

    @Rob — you mention the ‘floor value’ on Avios of 0.8p. There’s a similar minimum valuation for Virgin of the discount on a cash ticket they offer for points — 0.55p.

    • Rob says:

      I wouldn’t call that a floor, though, since only someone who pays cash for premium tickets can get it.

    • Mo says:

      Whatever the value is of a virgin point when used in Greggs is the floor value for me.

  • Harry T says:

    This is an excellent article – opportunity cost and replacement cost frequently isn’t considered. People think they are getting points for “free”. You have to be very confident you can obtain outsized value with your points, or you should simplify your life and earn on a c@$hb@ck card.

    • Freddy says:

      Or do a bit of both – use a CB card in the main and long churn the BAPP card and if you can the biz gold/plat cards for points bonuses.

  • rams1981 says:

    that’s how the Santander card works. You get a credit off your next statement.

    • Lev441 says:

      May worth looking into the Santander card. I’ve got more points than I know what to do with right now…!

  • BuildBackBetter says:

    I would say even flying and staying hotels result in buying points, as the cost of points is built into the fare. For example, an OTA might offer a lower fare but you don’t get loyalty points.
    There’s no free lunch!

    • AJA says:

      That’s true even with Avios earned via the BAPP as it costs you £195 per year to have it in your wallet. But even the free BA card is designed to tie you in to using BA over say EasyJet or Ryanair. The way I see it is if you are spending anyway you might as well get something back. All loyalty schemes (even c@shback cards) are designed to tie you in to using their product or service. So it’s worth using even, for example, the Sainsbury’s mastercard which only gives you 1 NP per £5 spent. That is still more than you would get if you just used cash or a debit card with no benefits at all.

    • Rob says:

      Anyone booking flights via an OTA after all the stories we’ve heard over the past year ….

      • Erico1875 says:

        Trailfinders haven’t done too badly

        • Rob says:

          That’s the one exception, because they have excessive power in the industry. Your money goes into a trust fund, but they don’t pay the suppliers in advance either where possible. This makes it very easy to unwind trips and, more importantly, your money is not being used as working capital.

      • Yorkieflyer says:

        I have to say that Trip.com refunded us within a week of Cathay’s policy change and our request to Trip to that allowed us to cancel our Christmas flights from SA to Thailand

    • Chrisasaurus says:

      Yes but a lot of hotels in particular (and to an extent flights) are employer-funded and as such while the employer is arguably paying for the points there’s no difference to the person staying

  • Ben says:

    Hi

    Not sure if I’m being thick, but I’m struggling to work out what value I’m getting from my Marriott points. I have a booking for Westin, Dubai for 8 nights in June. 2 adults, 1 child. Points price is 360000. This would be room only. Marriott website is £2294 room only, £2743 with Breakfast

    A travel agent website – destination2 is £1558 room only. £1805, half board. I’m not worried about earning points or status – I’m gold from Amex anyway-

    Basically is it worth it?

    Thanks

    • AJA says:

      At a basic level you are getting a hotel room for 8 nights worth at least £1558 in exchange for your 360,000 points. Whether that is worth it depends on whether you would save the points and just pay cash instead?

    • Yassine says:

      The value of 360000 points is ~ £2314 so you’d better book cash with the travel agent.

    • rams1981 says:

      0.43 per point based on £1158 price

      • rams1981 says:

        hit send too soon… which is decent for a Marriott point though you can do better of course.

    • Harry T says:

      I wouldn’t use points. See if you can get Marriott to do a BRG for a competing price from an OTA.

    • TGLoyalty says:

      Is the 2764 with breakfast being added as a red herring? You won’t get breakfast on the points rate unless you have status (where you’d get it on the 2294 anyway)

      As Harry says submit a BRG claim against the £1558 room only rate (unless like for like half board rate is being offered by Marriott) and choose 25% off (the pre tax and service charge rate)

      Using Points is unwise.

      • Ben says:

        Thanks for the replies. I’ve submitted a BRG with Marriott for the Half Board rate. I’ll see how I get on.

        As an aside, has anyone stayed at the Westin, Mina Seyahi? Any tips etc?

        Thanks

This article is closed to new posts. Discussion continues in the HfP Forums.