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Which energy suppliers let you pay your bill with an American Express card?

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Gas and electricity is a substantial monthly outlay for most people, but it is rare that you find a way of putting the cost of gas and electricity onto an American Express card.

This is unfortunate, as it would make a major dint into the spend you need to trigger a sign-up bonus or your annual British Airways American Express 2-4-1 companion voucher.

There IS a way to pay via credit card, however, and it works with many of the newer suppliers. You are unlikely to get very far with any of the legacy utility companies, unfortunately.

How to pay your energy bill with an American Express card

Whilst most energy suppliers will prefer to set up a monthly or quarterly direct debit to keep costs down, many will let you top-up your account at any time.

This can often be done using an American Express (or other credit) card.

Doing a top-up does NOT mean that your next Direct Debit payment is not taken.  Energy companies will try to charge you a flat monthly figure throughout the year even though your usage is higher in Winter. This means you build up a balance during the Summer and it unwinds during the Winter.  Making a top up payment simply increases this balance.

Some suppliers do, however, let you reduce your monthly direct debit, although it may depend on how much of a buffer you have in your account.

Your money should be safe if you do top-up.   Whilst a lot of small energy companies have gone bust in recent years, Ofgem has a system in place to ensure whoever takes over your account honours outstanding credit balances.  If this failed – which seems unlikely – you would still have protection via your payment card.

Pay Bulb with american express

Using American Express with Bulb

Rob has used Bulb for a couple of years for his gas and electricity.

Bulb operates differently to most companies, having only one tariff. There is no ‘introductory’ rate or other deals – everyone gets the same price, and that price is fixed at a small margin above the wholesale rate. Whilst an introductory deal from another company may be cheaper in the short term, Bulb works fine for anyone who wants to switch once and then not think about it for five years, confident that the deal will always be ‘market’.

If you are concerned about your environmental impact,  100% of Bulb’s electricity is renewable and their gas supply is 100% carbon neutral.

To top up your Bulb account with an American Express card, head to your ‘Payments & Statements’ page on their website. You will see:

If you click the ‘Top up’ box, you get taken to the payments processor Stripe:

…. and you can see American Express as a payment option.  It works fine – Rob has done it.

Even better, when Rob moved house last year and closed his Bulb account (and then opened a new one at his new property), the credit balance on his account was paid out in cash to his bank …..

Bulb has a £50 refer a friend sign-up bonus if you sign up for electricity and gas or £25 for one fuel.  Rob’s wifes refer a friend link is here.

Using American Express with Octopus Energy

Octopus Energy is another supplier that will let you top up your account with an American Express card, as Rhys has found.

To top-up your account, click on ‘Make a one-off payment’ in your account:

Octopus Energy pay Amex card

Once done you are taken to a payment page. As you can see, inputting the first four digits of your Amex card show that it is working:

Octopus Energy Amex card payment

You can reduce your direct debit to as low as £1 per month in your online account to avoid overpaying.

Like Bulb, Octopus supplies 100% renewable electricity and also offers a £50 refer a friend sign-up bonus when you sign up via this link. This also applies for London Power, which piggybacks on Octopus Energy.

You can also sign up via the Virgin Red app, which offers you 7,400 Virgin Points for a dual fuel switch and 3,700 Virgin Points for a single fuel.

If you are not a Virgin Red member, you will need to register – free – here.

This works for other providers too

According to recent comments on HfP, a number of other energy suppliers let you pay via American Express. No-one on the HfP team has any experience of these suppliers, however.

These include:

  • Igloo
  • Avro
  • People’s Energy
  • Outfox the Market
  • Green

These are smaller players in the energy market but, as mentioned above, you should be protected in case the company goes bust by both Ofgem and your payment card under Section 75 coverage.

Please do leave a comment below with your experiences of these companies – I’m sure this would be appreciated by other readers. We will update the list above during the day with any additional reader suggestions.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (156)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Colin JE says:

    My last supplier was Peoples Energy, who are based in Scotland. Dirt cheap fixed rate and reasonable service. Sadly on renewing their next fixed rate wasn’t so competitive. I never knew I could top up with Amex. Darn
    Switched to Eon. Can top up but by Visa or MasterCard only. Useful to get IHG card spend up if I needed to.
    Thanks for the tip Rob.

    • Polly says:

      I didn’t know either for the 1sr year,, then one bright spark informed me l could. It’s under the help section, not really obvious at all. I waited, and bingo, suddenly a competitive rate appeared just as l was finishing my year w them. So stayed. Will see what happens in June .

  • Pk says:

    Bulb have the worst service and are impossible to contact so AVOID

    • Rob says:

      Always found online chat works fine (except for 9-5 limitation) and staff follow up by email afterwards.

      • Memesweeper says:

        I’m midway through an escalation to the Ombudsman following 18 months of failure by Bulb’s customer service. If it’s not a simple matter they just fob you off and close the ticket. Nothing is ever fixed. Abysmal.

  • Carol says:

    I am trying to reduce my direct debit payment on the Octopus app and it won’t allow me to, saying that this amount needs approval. It was £10 monthly payment. How has anyone reduced their payment ? Was it by phone or email?

    • Peter says:

      Once I’ve topped up to around £500 it did allow me, not sure if they have to approve it manually though, but they did.

    • Lol says:

      I don’t know if it’s a guide to how other energy suppliers act but I transferred to Igloo Energy in January and put in £250 via Amex through their website payment system so they could see I was covered for gas and electric usage during the winter. They then confirmed my email request to reduce the Direct Debit to £10 a month and I then topped up to £1000 again using Amex, and Igloo pay 3 per cent interest on the energy account balance.

    • kevbar says:

      Octopus were very friendly and helpful for me via email.

      • Carol says:

        Thanks for all the replies – I will try topping up my balance first

    • Andrew says:

      I’ve never had an Octopus DD.

      The Smart meter automatically submits the data and around the 3rd of each month they bill me for my full energy use for the previous month – which I pay for by Amex.

      I’ve never seen the point of annual estimates/12 when I can just pay for what I’ve used.

  • HARRY says:

    The problem with most of these companies is they don’t make their payment or top up options sufficiently plain or clear enough. If they were serious they would communicate the various methods much better.

    • The real John says:

      They want everyone to be on DD and overpay. The entire business model of energy suppliers is to arbitrage the variable wholesale energy prices using punters’ money.

  • Hugh says:

    For the last couple of years I have paid my O2 bill by Amex the minute I get the bill and the direct debit is then not taken.

  • Crafty says:

    Anyone able to confirm either way about Shell Energy?

    • stevenhp1987 says:

      It’s really easy to check. Just go to the payment screen…

      Only Mastercard and Visa accepted.

      • Crafty says:

        I’d prefer to know before signing up! Thanks for the information.

  • Philip says:

    You missed Green Energy off the list, the really good thing with them is that you don’t need to have the direct debit up and running. They will keep asking you but won’t charge you if you don’t do it.

    • Steve says:

      No penalty for not having a DD? Mentioned earlier that Green take Amex, so this sounds like a perfect combo, and they rank quite cheaply for my usage/area.

      • Crafty says:

        Green is listed – last on the list in the article. This is off my information provided on a previous day’s comment thread. Only used them for the tail end of a rental property, but was very impressed and would seek them out in future.

  • Adam says:

    Orbit Energy – do they allow a top-up by Amex?

    • G says:

      Orbit is coming up the cheapest for me. Potentially looking to switch today if someone wants to leave me their referral link?

      Also, how have people found Orbit? Would be the icing on the cake if they took Amex!

      • Adam says:

        Also cheapest for me, hence me asking if you can pay with Amex. Hope someone will know.

      • Maharishi says:

        In the FAQ’s is this –
        ‘What are my payment options?
        You can pay by Credit Card, Debit Card or Direct Debit. Many of our customers choose to pay by credit card as they may receive rewards from their card provider and it gives them greater certainty that payments will be made.’
        Doesn’t mention AMEX specifically but obviously very card friendly. Cheapest option for me as well.

        • Adam says:

          Yes, I have seen that, hence I hope some can confirm they take Amex

      • Graham Walsh says:

        They look to be the cheapest for me too. Did anyone confirm about Amex payments? TIA Graham

        • Polly says:

          Graham, would recommend peoples energy, recommended best deal this week out there, and we prepay top up every month with Amex….

          • Graham Walsh says:

            Thanks Polly, will get a quote from them and see how they compare.

This article is closed to new posts. Discussion continues in the HfP Forums.