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Which energy suppliers let you pay your bill with an American Express card?

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Gas and electricity is a substantial monthly outlay for most people, but it is rare that you find a way of putting the cost of gas and electricity onto an American Express card.

This is unfortunate, as it would make a major dint into the spend you need to trigger a sign-up bonus or your annual British Airways American Express 2-4-1 companion voucher.

There IS a way to pay via credit card, however, and it works with many of the newer suppliers. You are unlikely to get very far with any of the legacy utility companies, unfortunately.

How to pay your energy bill with an American Express card

Whilst most energy suppliers will prefer to set up a monthly or quarterly direct debit to keep costs down, many will let you top-up your account at any time.

This can often be done using an American Express (or other credit) card.

Doing a top-up does NOT mean that your next Direct Debit payment is not taken.  Energy companies will try to charge you a flat monthly figure throughout the year even though your usage is higher in Winter. This means you build up a balance during the Summer and it unwinds during the Winter.  Making a top up payment simply increases this balance.

Some suppliers do, however, let you reduce your monthly direct debit, although it may depend on how much of a buffer you have in your account.

Your money should be safe if you do top-up.   Whilst a lot of small energy companies have gone bust in recent years, Ofgem has a system in place to ensure whoever takes over your account honours outstanding credit balances.  If this failed – which seems unlikely – you would still have protection via your payment card.

Pay Bulb with american express

Using American Express with Bulb

Rob has used Bulb for a couple of years for his gas and electricity.

Bulb operates differently to most companies, having only one tariff. There is no ‘introductory’ rate or other deals – everyone gets the same price, and that price is fixed at a small margin above the wholesale rate. Whilst an introductory deal from another company may be cheaper in the short term, Bulb works fine for anyone who wants to switch once and then not think about it for five years, confident that the deal will always be ‘market’.

If you are concerned about your environmental impact,  100% of Bulb’s electricity is renewable and their gas supply is 100% carbon neutral.

To top up your Bulb account with an American Express card, head to your ‘Payments & Statements’ page on their website. You will see:

If you click the ‘Top up’ box, you get taken to the payments processor Stripe:

…. and you can see American Express as a payment option.  It works fine – Rob has done it.

Even better, when Rob moved house last year and closed his Bulb account (and then opened a new one at his new property), the credit balance on his account was paid out in cash to his bank …..

Bulb has a £50 refer a friend sign-up bonus if you sign up for electricity and gas or £25 for one fuel.  Rob’s wifes refer a friend link is here.

Using American Express with Octopus Energy

Octopus Energy is another supplier that will let you top up your account with an American Express card, as Rhys has found.

To top-up your account, click on ‘Make a one-off payment’ in your account:

Octopus Energy pay Amex card

Once done you are taken to a payment page. As you can see, inputting the first four digits of your Amex card show that it is working:

Octopus Energy Amex card payment

You can reduce your direct debit to as low as £1 per month in your online account to avoid overpaying.

Like Bulb, Octopus supplies 100% renewable electricity and also offers a £50 refer a friend sign-up bonus when you sign up via this link. This also applies for London Power, which piggybacks on Octopus Energy.

You can also sign up via the Virgin Red app, which offers you 7,400 Virgin Points for a dual fuel switch and 3,700 Virgin Points for a single fuel.

If you are not a Virgin Red member, you will need to register – free – here.

This works for other providers too

According to recent comments on HfP, a number of other energy suppliers let you pay via American Express. No-one on the HfP team has any experience of these suppliers, however.

These include:

  • Igloo
  • Avro
  • People’s Energy
  • Outfox the Market
  • Green

These are smaller players in the energy market but, as mentioned above, you should be protected in case the company goes bust by both Ofgem and your payment card under Section 75 coverage.

Please do leave a comment below with your experiences of these companies – I’m sure this would be appreciated by other readers. We will update the list above during the day with any additional reader suggestions.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (156)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Julian says:

    Outfox The Market lets you put credit on the account with Amex. I put £300 credit on my account back in late November to make sure I hit the £3,000 of spend in the first 6 months of my Preferred Rewards Gold card. But I did wonder if they might turn round and refund the payment because there wasn’t a debit amount on the account at the time but that didn’t happen.

    But otherwise they only let you make the regular payments by Direct Debit so I would fear that if a lot of people start putting large balances on their accounts with Amex all these energy suppliers will get wise to the amount it is costing them and start refusing to take payment by Amex Via Stripe or some other payment aggregator?…….

    • Julian says:

      P.S. I think HfP’s publication of this article does present quite a significant risk that some or all of these energy companies may stop making Amex payments if they think unnecessary credit balances are being built up gratuitously rather than people only using Amex to make up a shortfall on the account when they start using more energy than was estimated when they joined the energy supplier in question.

      • Lol says:

        I rather thought their motivation was to boost their company balances, and offering 3 per cent interest on customer account balances is an incentive for potential customers to transfer.

        • Julian says:

          Don’t know what their motivation is really but most of these companies refuse to let you reduce your monthly direct debit lower than either your recent consumption or your predecessor’s recent consumption indicates is the norm for the property. If they let you make your direct debit £0 or £1 yourself through the online customer service portal then of course the extra money you put on account would be used up a lot quicker.

          • Lol says:

            You’re right of course but the £1000 put into my Igloo Energy account at the start attracting 3 per cent interest isn’t a bad deal given all else being equal. It reduces of course over time as each months bill is calculated but the alternative is a higher Direct Debit, and a gradually declining unused £1000 would be resting in my instant access savings bank account at a mere 0.45 per cent interest. Also, their TrustPilot reviews have 83 per cent saying excellent or great, they are amongst the cheapest around, and I’ve found them easy to deal with.

          • BuildBackBetter says:

            It’s because some customers did a topup, reduced dd and then stopped paying, with balances turning negative.
            They don’t mind balances being in credit, thought large credit balances might cause suspicion.

  • The Savage Squirrel says:

    Typo in the Octopus section. “lo” should be “low”.

  • Stuart says:

    Not energy related but EE also accept AMEX payments and your direct debit will reduce

    • Tom says:

      Vodafone let you cancel direct debit entirely and pay monthly via Amex on their automated phone payment line.

    • Roy says:

      Lebara (Vodafone) allow bill to be paid by automatic deduction using PayPal>Amex

    • Steve says:

      Anyone know if this works on Virgin Media (TV/Broadband)? Their T&C’s are a confusing mess of potential handling charges and the like, not very transparent.

  • Ben says:

    Feel like you should pick your energy supplier and tariff based on the cheapest rate available. Best to use citizens advice energy comparison or switch with which as they are the only two comparison sites that’s list every single tariff and not just those that give kickbacks…

    Used to be on octopus energy but whilst the service was good, by switching I have saved a considerable amount of money.

    • Steve says:

      Most definitely agree, I originally proposed this article in the chat section a week or so ago.

      The reason it matters to me is many of these providers were coming in as the cheapest, within a few pounds of each other, so referral boosts and the ability to pay via Amex really does swing the decision making process.

    • Lol says:

      I agree for most people, including me, price is the biggest factor. But customer service, convenience and incentives are important too.
      I found MSE comparisons good and transferred in January to Igloo Energy as it was amongst the cheapest, their tariff uncomplicated, their website easy to use, they pay 3 per cent on balances up to £1000, and when I transferred to them they allowed me to reduce the Direct Debit to £10 a month after I had initially put in £250 via Amex. I’ve since topped up to a £1000 balance to see me through the year.

    • Rhys says:

      If a number of tariffs are very close in price than a £50 sign-up bonus may make all the difference 🙂

  • kt1974 says:

    Concur with all this. Topping up using Amex on Green is great, and if you join them with a *really low* usage estimate, the direct debit starts really low too, and only gets reassessed after a few months (I did this by accident, as I was expecting a property to be mostly empty, and, then, y’know, pandemic)

    While on the subject of utilities, buried in the small print, I found that TalkTalk is happy to take your regular monthly bill from Amex (and also qualifies for ShopSmall! Kerching!). Alas they were rubbish, so I’ve left them. I haven’t found another provider that does accept Amex, alas

    If you’re quick, you can also pay your mobile bill on *certain very large mobile networks* by Amex – pay the bill the moment it lands (possibly even before), and then your direct debit isn’t taken. Have only recently discovered this. Excellent find!

    You’re welcome and can thank me in the comments 😉

    • Polly says:

      EE don’t even bother with a Dd from us. Just prepay a certain amount with Amex every month for both our phones.
      BT We have a payment card which is topped up whenever at the co op with Amex. Along with affinity water. And TV license.
      Sky take a DD from our hsbc card, as did aviva health.
      Our council tax, need curve for. And Amex on peoples energy.
      So quite good return with cards ongoing.

  • Heathrow Flyer says:

    I can’t say I was impressed with Bulb, having ended my contract last week. They consistently tried to raise my DD to well above my monthly electricity usage, at one point to £65/month when my monthly usage never went above £35. It was due to their systems incorrectly calculating my usage.

    Getting in touch with them to sort it out was a nightmare (no clear way to phone them) therefore it all had to be through web-chat. I found their web-chat service painful, and even to use that you have to queue to get onto it…On one occasion their rep decided after our chat – unprompted – that he’d been so rude that he offered me £15 compo, probably to cover his own back.

    Basically their customer service is non existent when things go wrong. Take a look at their recent trustpilot reviews before you sign up.

    • joe says:

      I agree Heathrow Flyer I found Bulb to be a nasty bit of work, wanting £75 a month for my empty property of six months with £180 in credit, after talking to the worst rude customer service manager he told me to please cancel my account and go elsewhere, So within 30 mins I was sigh up on a one-year cheaper tariff with Eon.

    • Blair says:

      Or, like elsewhere in the world, the UK could have energy providers bill us in arrears for actual energy used.

      • Julian says:

        Bulb Pay As You Go appears to let you pay for only what you have actually used if you have SMETS2 meters. See https://bulb.co.uk/pay-as-you-go-energy-plan/

        But I think Bulb and Octopus have now become much too big and impersonal and would rather stay with Outfox The Market, who are still usually the cheapest and are small enough that I get to speak to advisers that I have spoken to before and I recognise some of them when I call in to raise a query. OTM have also just installed SMETS2 meters last Wednesday but yet to get them working smartly yet and seem to also need http://www.althanco.com solution for my In Home Display (IHD) to work

    • Sandra says:

      +1 Bulb supplied a flat we own & kept trying to increase DD even though in credit. Changed supplier but was awful trying to get money back, eventually put a 1* review on Trustpilot which got a reply from them but still took ages!

  • Gaetano Ferrante says:

    The benefit of Igloo is that you can top using your Amex and earn Avios. If you are in credit you also earn 3% interest, try and find a back account that offers 3% interest.

    • Steve says:

      Will Igloo let you reduce the DD amount based on the top up, or do you need to use the low usage “trick”?

      • Mr. AC says:

        Officially the DD auto-updates after 6 months. In reality I quickly built up a balance (to get to the £1000 max balance which they pay interest on), contacted them over chat after maybe 3 months, and they reduced by DD to £20. Maybe could’ve been lower, but that’s what I asked for.

  • Bob Loyal says:

    You don’t actually even need to set up a direct debit with Octopus. I have never had one and just pay monthly with my Amex when I take a meter reading. Works well.

This article is closed to new posts. Discussion continues in the HfP Forums.