The HfP chat thread – Saturday 20th March

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• Mikeact says:

  20 Mar20 March 09:01

  BA to call it a day re Waterside ?

  “It’s not clear if such a large office will play a part in our future,” British Airways said in a memo to staff.

  • Pete M says:

    20 Mar20 March 09:04

    I’m just intrigued by who these companies that are getting rid of all this office space think is going to buy it…? Huge building and terrible public transport links – can it really make them much?

    • Andrew says:

      20 Mar20 March 09:10

      Perhaps flatten it and turn it into a Barratt housing estate.

      • Yorkieflyer says:

        20 Mar20 March 10:23

        Barratts houses might just about last 10 years till they’re knocked down then.

        • BJ says:

          20 Mar20 March 12:03

          But they’re 5* builders!

    • roberto says:

      20 Mar20 March 09:11

      Waterside sits on the land where the 3rd runway is planned so was on borrowed time anyways.

      • BJ says:

        20 Mar20 March 12:02

        100 years borrowed time … by then everybody will have pesonal spacecraft.

        • TGLoyalty says:

          20 Mar20 March 14:19

          But no one will leave the house anyway because we will all shop online work from home and international travel will still be banned

  • kitten says:

    20 Mar20 March 10:27

    …meaning it ‘is’ clear 🙂

• Oh! Matron! says:

  20 Mar20 March 09:07

  Nowrooz to all out there. Hope that your having a great day.

• Crafty says:

  20 Mar20 March 09:25

  For the person compiling information on energy providers:

  – Green Energy accepts overpayments using Amex
  – So Energy accepts overpayments, but not using Amex

  • Steve says:

    20 Mar20 March 10:07

    Thanks for the info! Would Green adjust the DD as a result of the overpayment?

    • Crafty says:

      20 Mar20 March 18:20

      You have to request a manual review – I haven’t bothered.

  • Tracey says:

    20 Mar20 March 10:50

    Ovo allow overpayments and pay interest at 3% to 5% depending on membership length. Not sure if you can use Amex.

    • Anna says:

      20 Mar20 March 12:59

      Ovo doesn’t accept Amex. Other than that they’ve been great until recently when their online request facility for refunds seems to have broken. Sorted it via chat but that was a lot more hassle!

  • Polly says:

    20 Mar20 March 23:22

    Peoples energy accepts Amex payments online portal

  • Track says:

    21 Mar21 March 02:03

    Careful! If requested, overpayment will be returned to underlying card, not bank account.

• Mco says:

  20 Mar20 March 09:32

  Some people have mentioned that they are able to move their cancelled BA flights forward by more then 12 months online. How did you do that? When I log in online it only gives me the option to call up to make any changes or accept the booking. No option to accept it or change dates.

• meta says:

  20 Mar20 March 09:53

  Unless the button shows in Manage my booking it won’t be possible.

  • Definitas says:

    20 Mar20 March 10:05

    That is incorrect. There are numerous cases being reported on FT where new tickets have been issued. There have also been numerous posts of people hangup and calling back to get a more favourable approach. It is definitely a case of – if you don’t ask (more than once), you don’t get

    • Lady London says:

      20 Mar20 March 10:32

      All I would suggest is be reasonable in why you can only travel so late once your original flight has been cancelled.

      Obvs there are reasons such as being only able to travel at times your work would let you which for long haul might work out to once per year, or your travel might depend on others’ plans or for a specific event with a date you don’t control annually, etc. Just think through what your own reasons are.

    • meta says:

      20 Mar20 March 10:33

      @Definitas please re-read the post from @Mco

      He asked about the option to do it online. I was simply referring to that.

      • Mco says:

        20 Mar20 March 11:37

        Some people had mentioned that the old BA website allows you to do this. MMB always goes to the new website. Anyone know how to go to the old version.

      • Definitas says:

        20 Mar20 March 14:00

        Apologies, I misread the question

• TJ says:

  20 Mar20 March 10:10

  Virgin have cancelled my flight to South Africa which was to be expected (using the 50% points redemption offer last year). I’m keen to re-book but Virgin stating that differences in the fare will be applied. Has anyone manage to get around this? Or will I have to stump up the extra 50% in points?

  • Anna says:

    20 Mar20 March 10:16

    You’re entitled to re-routing at no extra cost as per EU261, however the problem might be knowing when travel to South Africa is going to be viable again.

    • Anna says:

      20 Mar20 March 10:17

      Sounds like Virgin have been borrowing BA’s script on fobbing people off recently!

  • Lady London says:

    20 Mar20 March 10:35

    you could check yesterday’s daily general thread where the exact same question came up regarding Virgin and there were clear answers given.

    • TJ says:

      20 Mar20 March 12:48

      Thanks, found it…actually it was Thursday’s chat thread not yesterday. Looks like I may have a battle on my hands but I’ll just cancel if I don’t get what I want.

• Anna says:

  20 Mar20 March 10:14

  BA refund/Amex data point. I’ve opened 2 disputes with Amex for refunds I was still waiting after well over a month (avios plus 241 refunded, but no cash). Both credits appeared on the respective Amexes within 48 hours, so thumbs up to Amex.

  • KBuffett says:

    20 Mar20 March 17:05

    It’s not really a valid data point. Amex refund almost immediately. But this is temporary and the dispute is still open. They can claw it back at a later date if you lose the case.

• Nate says:

  20 Mar20 March 10:15

  Hi

  I could not see in the article posted yesterday but can you be referred for AMEX platinum business card (in the same way you can be referred for personal cards to get additional bonus for both person referring and one applying)?

  • Connor says:

    20 Mar20 March 11:05

    Yes

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