The HfP chat thread – Friday 5th March

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• 747_Brat says:

  5 Mar5 March 13:24

  Does anyone know if Halifax allows mortgage repayments through Bendy without any charges?
  Thanks.

  • Andrew says:

    5 Mar5 March 14:01

    From memory, if you are a bad debt or in arrears their recovery team do.

  • Genghis says:

    5 Mar5 March 14:40

    Overpayments, yes.

    • Tyler Durden says:

      5 Mar5 March 15:05

      both if you cancel your direct debt Genghis…

      • Genghis says:

        5 Mar5 March 16:10

        Thanks.

        Needs to be done over the phone and can be a bit of a faff, especially if every month. Is it worth the effort?

        • 747_Brat says:

          5 Mar5 March 17:05

          @Genghis
          With the M&M card closing next month, I want to use WE card as the underlying card for the overpayments. Would it land me in some sort of trouble with Hong Kong if I do this? Do you have any experience in making overpayments with WE card as the underlying card?
          Thanks.

  • 747_Brat says:

    5 Mar5 March 15:26

    Thanks everyone for your replies.

    Sorry I wasn’t clear, but I meant overpayments (not repayments)! But do I really need to cancel my monthly DD for that?

    • Super Secret Stuff says:

      5 Mar5 March 16:57

      No it’ll be fine.

      The point was about doing repayments via bendy, not over payments

      • 747_Brat says:

        5 Mar5 March 17:00

        Cheers thanks @SSS

        • Benilyn says:

          5 Mar5 March 17:42

          @747_Brat – not sure about Halifax in particular, but in general the Premier card (free one) is super lax, so assume WE will be as well….

        • 747_Brat says:

          5 Mar5 March 22:50

          Cheers thanks @ Benilyn

• Secret Squirrel says:

  5 Mar5 March 13:28

  The VA free credit card vouchers Q.
  It states Red status members can upgrade, does this just cover the named person on the card or all parties on the one booking ie: Me & Partner can say book PE using points then upgrade to UC for free?

  • stevenhp1987 says:

    5 Mar5 March 14:38

    You can upgrade yourself both ways or 2 people one way.

    Reward availability must exist in the upgraded class.

    • Alex says:

      5 Mar5 March 14:51

      You can combine vouchers also, so book PE and use two vouchers to upgrade two people for a return trip to upper.

      • Tyler Durden says:

        5 Mar5 March 15:14

        Short answer is yes if your already in PE you can upgrade to Upper for “free” (++virgin/gov taxes) **Upgrade vouchers can now be used in conjunction with a ticket in any booking class, for a one cabin upgrade for a return flight (excludes original bookings made in Economy Light).

        • Secret Squirrel says:

          5 Mar5 March 16:19

          Thanks all.
          Is there an easy way to look up when your VA card vouchers started rather than having to download every months statement and trawl through them?

        • Alex says:

          5 Mar5 March 17:30

          Unfortunately not – I used the WhatsApp service and they told me the dates they expire within about 20 mins of me sending the initial message

• Andrew says:

  5 Mar5 March 14:50

  Data point on Virgin status extension: my status which was matched to gold has been given the 3 month extension, so now shows end of May 22 which is helpful as I was a bit peeved that they changed the terms after I had applied allowing you to start the upgrade the month you fly, so feel a bit happier that I might stand a fighting chance to use the benefits a couple of times before it expires.

  • Tyler Durden says:

    5 Mar5 March 15:04

    i went for the original status match (12+ months from Feb.), but Virgin agreed to swap to the “enhanced” status match which means status starts from when i take my first flight (September 21) – that said i havent lost the status i was given and my expiry is actually April 2022… but hopefully virgin will honor the email saying the extension starts from first flight.

• AJA says:

  5 Mar5 March 15:18

  New travel regulation for England:

  Travel declaration form
  From 8 March 2021, you must complete this form to declare the reason that you need to travel abroad.

  You must complete this form if you are travelling outside the UK from England. Different rules apply for international travel from Northern Ireland, Scotland and Wales.

  You don’t need to complete the form for travel within the UK, to Ireland, the Channel Islands or the Isle of Man.

  You should print a copy of the completed form or save it to a mobile phone or other device.

  You may be asked to show this declaration form at the port of departure. You may carry evidence to support your reason for travel.

  https://www.gov.uk/guidance/coronavirus-covid-19-declaration-form-for-international-travel

  • Andrew says:

    5 Mar5 March 16:59

    So a Scottish (or Welsh) resident doesn’t have to fill one in to depart from an English port or airport?

    • Rob says:

      5 Mar5 March 17:22

      You can’t travel to a English airport.

      • TGLoyalty says:

        5 Mar5 March 17:35

        Surely you can if it’s for a permitted reason to travel

        • Rob says:

          5 Mar5 March 17:50

          Not if you live in Scotland or Wales, I thought?

• estrangeiro8 says:

  5 Mar5 March 15:23

  O/T: I just spoke to the Lloyds Avios team as I have a couple of vouchers that were going to expire this month. They’ve extended both of them to 31 October now.

  • AndyGWP says:

    5 Mar5 March 16:24

    Can’t thank you enough! I hadn’t realise the (already extended) voucher expired today, but just managed to get an extension to 31st October too 🙂 appreciated!

    • aDifferentSimon says:

      5 Mar5 March 17:16

      Did these not auto extend?

      • AndyGWP says:

        5 Mar5 March 17:17

        BA Amex ones auto extend. Not sure about Lloyds tho? I didn’t think they did

        • aDifferentSimon says:

          5 Mar5 March 17:22

          rats, I think I’ve lost one then. I’ll call and find out.

  • johnny_c-l says:

    5 Mar5 March 17:20

    Thanks for the update, I have a cancelled Lloyds flight later this month I have been waiting for another extension on before ringing again.

  • Matt says:

    5 Mar5 March 17:26

    Many thanks for this information. I’m in the same situation so will give them a call.

• Martyn Ford says:

  5 Mar5 March 15:43

  Tesco pet insurance offer:
  If your pooch is poorly or your cat is, well, sick as a dog, then you want to know they’ll get the care they need. Without all the bills that you don’t.

  We’re here to look after you too. If you’re a new Tesco Bank Pet Insurance customer, and you’re also a Clubcard member, you’ll collect 2,500 Clubcard points when you take out Premier, Extra or Standard cover.

  Just quote CATDOG and your Clubcard number by 31.03.21.

  Cover must be bought directly from Tesco Bank. This offer is not available if you get a quote or purchase from any price comparison websites. See additional T&Cs below.

  • Secret Squirrel says:

    5 Mar5 March 16:08

    I just got that same email but the exclusions are confusing. It’s states accident only, when I opted for that at the policy overview you had to tick boxes which included a statement that accident only did not include extra, premier or standard cover which is what’s required for the points?

  • BJ says:

    5 Mar5 March 16:10

    Thanks, off to check another place 🙂

    • BJ says:

      5 Mar5 March 16:25

      Double dips have been enhanced but every
      little helps.

      • Mouse says:

        5 Mar5 March 17:58

        I appreciate the answer might be a flat no, but would you be able to say this in a less cryptic way please BJ?

        • Aston100 says:

          5 Mar5 March 18:37

          A funds return site that cannot be named.
          AKA VoldePortal.

  • Genghis says:

    5 Mar5 March 16:12

    As a reminder re home insurance as ending soon:

    If you are a new Tesco Bank Home Insurance customer with a Clubcard, you’ll collect 2,500 Clubcard points when you buy a combined buildings and contents policy from us by 13/03/21.

    You just need to quote HOM21 and your Clubcard number.

• MKB says:

  5 Mar5 March 16:39

  I asked earlier in the week if it was normal for Emyr to take several days to respond to enquiries and was told not. I resubmitted, again using the form at https://bonvivant.co.uk/contact-us/ and still heard nothing back. What am I doing wrong? (And, no, nothing in my Spam folder.)

  • Dylan says:

    5 Mar5 March 17:15

    He’s normally really quick to get back. I’ve had contact with him a few times and usually within 24 hours or so. I follow him on Instagram and I know he’s currently in London so should reply soon I guess.

  • Rob says:

    5 Mar5 March 17:25

    I can’t see any enquiry from this email address in my records. Let me check.

    EDIT: no, if I go into WordPress there is no record of you completing a form. If you used a different email let me know, or just post what hotel it was and I can find it from that.

    • AndyGWP says:

      5 Mar5 March 17:46

      Rob – the link posted wasn’t a HFP one, so you wouldn’t see it would you? 🤔

      • MKB says:

        5 Mar5 March 18:45

        That’s correct. I wanted to know if Bon Vivant were an agent for Belmond and could book the Eastern and Oriental Express.

        • Rob says:

          5 Mar5 March 18:57

          Emyr is a member of Belmond’s Bellini Club. Any bookings made through him come with:

          VIP welcome treats with a local twist
          Flexible on board credit for your clients of up to US$100 per person per journey
          Complimentary upgrade based on availability at time of check-in
          For bookings of over US$5,000, you receive a US$500 Belmond gift voucher (this needs to be redeemed against a future stay booked by Emyr)

          Try emyr.thomas@bonvivant.co.uk if you’ve had issues with the form.

        • MKB says:

          5 Mar5 March 20:09

          That’s very useful. Thanks Rob.

• Secret Squirrel says:

  5 Mar5 March 16:54

  I have just gone through all of my VA card 2020 statements and no sign of any voucher line even though I spend over 20k through the card every 3 x months. Any idea why I cannot see any ref to any voucher on my statements?

  • yorkieflyer says:

    5 Mar5 March 17:01

    they are in your virgin atlantic account, not the credit card

    • Secret Squirrel says:

      5 Mar5 March 17:03

      Ah right sorry I thought the voucher showed on your VA CC statement 👍

  • Sean says:

    5 Mar5 March 17:04

    or on the virgin red app under activity – should be listed there.

    • aDifferentSimon says:

      5 Mar5 March 17:21

      Handy to know, thanks!

  • Rob says:

    5 Mar5 March 17:23

    They are not on your card statements. It is on your Virgin Points statement – there will be a line somewhere called ‘Credit card incentive voucher – 0 miles’ or similar.

    • Secret Squirrel says:

      5 Mar5 March 17:29

      If your voucher was awarded in July do you get until the end of July the following year to have flown the outbound leg?

      • Rob says:

        5 Mar5 March 17:51

        2 years.

    • Ja says:

      5 Mar5 March 17:52

      On my Virgin rewards statement I have ‘you have qualified for a credit card reward voucher’.with a 0. What is this I was hoping for a flight voucher but as it was dated back in January would have thought it wouldn’t take that long to arrive.

      • Jonathan says:

        5 Mar5 March 20:00

        You have the voucher. There’s no e-mail or hard copy sent, you have to call Virgin Atlantic CS & they will make the booking & apply voucher.

  • happeemonkee says:

    5 Mar5 March 17:44

    Whatsapp them and ask. I got a very quick response from them a couple of nights ago

    • Secret Squirrel says:

      5 Mar5 March 17:45

      Thanks, just WhatsApp them 👍

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