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The HfP chat thread – Tuesday 16th February

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Comments (365)

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  • Julian says:
    16 Feb16 February 17:28

    Please see page 4 for the rather fascinating discussion about who does and doesn’t accept Amex that follows on from their email of earlier this afternoon in which they claimed they were accepted at all major UK supermarkets but then failed to include either Lidl’s or M&S’s logo on their original email but then on their click thru page did show Lidl but not M&S and also strangely added CostCo (a member only cash and carry in bizarre locations on business parks selling Cash and Carry sized packs of things) to their list of UK supermarkets that they claim also includes Iceland (not a full supermarket I would say) and Amazon Fresh and Ocado that are not present on the high street. Meanwhile they fail to explain their rather long running feud with B&Q, B&M, Pets Corner or Saga Insurance (but not Travel) or their non acceptance by almost all services sold by the UK government or UK Councils.

    • Harry T says:
      16 Feb16 February 17:36

      I love shopping at Costco and they do take Amex.

      • Andrew says:
        16 Feb16 February 17:48

        They have their own co-branded Amex card they love Amex that much at Costco. I the think maybe until a few years ago that was the only card they accepted.

    • mark2 says:
      16 Feb16 February 17:41

      To whom do you think that they should explain it?

      • Julian says:
        16 Feb16 February 18:59

        The benefits are rubbish though compared to one of the Amex cards that Rob likes to promote. But I think the point is they have this card in the USA so as they are first and foremost an American Cash and Carry (or whatever they call them across the pond) they feel duty bound to offer the same products in the UK right down to the hot dogs in their in store restaurants (I saw the hot dogs but as a non member was not allowed to buy one, even though I do like proper American Hot Dogs).

        • Lev441 says:
          16 Feb16 February 20:17

          Anyone can buy the hot dogs at the food court Julian – you don’t need to be a member…. they don’t ask for your membership card.

    • Lady London says:
      16 Feb16 February 17:41

      what’s the feud with B&Q? a bit tedious to have to keep buying one’s B&Q gift cards in other stores in order to use Amex?

      • Julian says:
        16 Feb16 February 18:25

        @Lady London

        Start of B&Q and Screwfix (as they share the same ownership I believe – yes checked and its Kingfisher, who used to also run Comet) dates to May 2009. See flyertalk thread at https://tinyurl.com/fn20pn7j I know the B&M stores Amex spat is a lot later than than that as they were taking Amex when I first had the Lloyds Amex card in 2016 but now they don’t and I don’t think their Slough store opened before about 2014. B&M ownership completely different though.

        Common theme there and I suspect with Pets Corner, the insurance part of Saga and Sky + BT is that they have Finance Directors who are tight wads and think the loss of commission to Amex outweighs customers lost (and obviously BT know you have no choice than BT Openreach as the supplier in many areas for broadband or a landline)

        DVLA stopped taking Amex in last year and almost no council or other part of government that takes credit card payments (some accountants and solicitors only take debit cards as they are slightly cheaper and we all know how poor accountants and solicitors obviously are) accepts Amex. Central and local government always seem to be driven by the we have a monopoly and it costs the public purse too much extra to take Amex and/or credit cards argument.

        • Magic Mike says:
          16 Feb16 February 21:02

          “(and obviously BT know you have no choice than BT Openreach as the supplier in many areas for broadband or a landline)”

          …uhhh, even though OpenReach own the copper line into your house you have a choice of dozens/hundreds different suppliers to provide phone service or broadband into your house. You don’t have to use BT.

        • Tony says:
          16 Feb16 February 22:57

          Strange that my Accountant wont take Amex, but did once then phoned and ranted that “it costs too much to do again”, but will take PayPal that has a higher charge for them …. YMMV

        • Crafty says:
          17 Feb17 February 23:05

          I don’t think one company making a commercial decision not to work with another because they think it’s too expensive quite qualifies as a “spat”, Julian.

    • Peter K says:
      16 Feb16 February 18:02

      I also thought it odd when I saw the email (which was before I saw the discussion on here)…but I’m not quite sure what your point in mentioning it is?
      I assume you have a point but I feel like I’m missing something.

      • Julian says:
        16 Feb16 February 18:47

        The point is Amex have never talked in public at all before about who does and doesn’t accept their card but now they oddly have even though the email question had no other point such as a short term bonus promotion of Points running at these supermarkets.

        Now they have talked about the issue of who will and won’t take their card its time they opened up to us customers about why they can’t do a deal with Kingfisher Group (B&Q and Screwfix) B&M and Pets AtHome on the high street in particular or with the likes of Sky, BT Group and almost every single accountant, solicitor or bit of central or local government that accepts debit and/or credit cards for payments.

        And to not mention M&S in a promo aimed at high spending Amex supermarket shoppers seems ludicrous when Amex does also accept Amex and has done for several years now (even though it didn’t do credit cards at all in the past).

        But may be you are one of those people who doesn’t like journalistic interest in things but only gladhanding and buttering up other people?

        • Ghosty says:
          16 Feb16 February 22:33

          I can pre-pay my Virgin Media with any card except Amex. Yet Virgin Mobile allows me to pre-pay with Amex.

    • Dr C says:
      16 Feb16 February 18:12

      Seems like you’ve never actually been to a Costco, its member only but a simple National trust membership allows you to sign up. I fail to see how they are in bizarre locations most at retail parks or just off a motorway

      • Julian says:
        16 Feb16 February 18:29

        Been to CostCo Watford and Farnborough some years apart but decided not to join each time. Didn’t think I was going to get back the membership fee.

        Horrible bleak shed warehouse environment and food items only sold in massive packets plus only a tiny choice of products in things like appliances or television. Doesn’t work for me at all even though I have been converted to modern Lidl and Aldi when I rejected both supermarkets in their early UK guises and before Tesco started horribly price gouging me for 30% extra on the same items as a Tesco Extra at Tesco Express.

        • Ken says:
          16 Feb16 February 19:00

          I’m not a member but did join for a year a while back when they had a brilliant deal on Michelin Tyres.

          I also know people who have taken TV’s back with minor faults after 4 years and had them replaced with latest model without a quibble.

          The other side of the city so didn’t renew but I quite liked them

  • Julian says:
    16 Feb16 February 17:43

    Yes but they won’t let everyone become a member (even though it costs you £15 per annum or whatever it now is) and require that you are “a current or retired employee of select employment groups or professions” (which they then fail to specify on their website but do specify in their stores). I know this includes the Police and local government officials and civil servants but am not sure who else (I think also self employed people if you can produce relevant company documentation).

    Its all to do with their odd trading status that lets them get planning permission on office business parks that don’t normally have retail there.

    • Callum says:
      16 Feb16 February 18:01

      I genuinely don’t think they could realistically make it any easier to see the list of professions on their website! They also let anyone sign up for a website membership.

      https://customercare.costco.co.uk/app/answers/detail/a_id/85/kw/membership

      • Julian says:
        16 Feb16 February 18:33

        Why do they all this membership baloney at all and why can’t they spend more than five pence on fitting out their stores. Their warehouse make even Lidl and Aldi store environments feel positive luxurious. The only money they spend is on their signs on the outside of the building.

        • Callum says:
          16 Feb16 February 18:51

          The more interesting question is why you’re acting so obsessed over this when you supposedly don’t want to go there anyway? But I’d imagine it’s a mix of tradition, some kind of legal benefit (zoning?) and restricting access to those they assume will be most profitable.

          It’s famously a warehouse store, I hardly think it’s the shock of the century that it looks like a warehouse inside… Perhaps it’s not good enough for you, but you’ll find there are a lot of people around who aren’t quite so snobbish! I couldn’t care less.

      • DarrenS says:
        16 Feb16 February 19:27

        In my experience they do not check your profession. They are good for some things, not so good for others. Branded products tend to be cheaper than Supermarkets. This includes thing like Gordons gin and Heinz beans. I have not found anywhere better for domestic cleaning products and they were very reliable when it came to PPE last year.

        When my son was younger every single birthday party he was invited to included a massive £10 Costco football cake.

        • Julian says:
          16 Feb16 February 19:34

          @DarrenS But surely if you are a CostCo shopper you gave up buying ripoff branded cereals and soup and the like years and years ago?………..

    • Dr C says:
      16 Feb16 February 18:14

      National Trust membership allows you to sign up!

      • Julian says:
        16 Feb16 February 18:32

        National Trust another expensive ripoff I have always rejected as there are usually free alternatives to their own ripoff car parks supposedly free to members and/or they don’t enforce their charges there anyway and I don’t visit more than one of their properties in an average year. Leith Hill Tower is near me but I’ve been up the tower 10 or more times and anyway its been closed since March last year. So cheaper to pay the £3 to go up it if it ever reopens………

        • Callum says:
          16 Feb16 February 18:52

          So it’s a rip off because it doesn’t cater to your specific needs? Do you always think the world should be revolving around you?

          • Julian says:
            16 Feb16 February 19:04

            I’m just not in their target market as I’m not a family of four plus, I don’t run a B&B and I don’t like my choice of electrical goods being limited down to the tiny number of products on which they can obtain large discounts. I actually quite like their locations and the external presentation of their stores Its the range of goods and the need to be a member on top that means they are not for me.

            Can’t I say they are not for me even though some of you with a huge family clearly love go there and stocking up with the gigantic family sized value packs of food.

          • Callum says:
            16 Feb16 February 19:08

            I know plenty of single people who are obsessed with going there….

            Of course you can say that, we both know full well that it’s not remotely what you actually said though, don’t we?

          • David D says:
            16 Feb16 February 19:17

            They sell exceptional quality wines by the bottle at lower prices than pretty much anywhere else too which always makes really easy to cover the annual fee over a year. That is before buying anything else in the monthly shop. Only downside is my two nearest are in Straiton (Midlothian, classed as Edinburgh) and Springburn (Glasgow), so we can’t go for the time being as we are in the middle of the two outside both local districts. My Mum, still living in Liverpool, can at least go and buy the essentials for the Samaritan office in Liverpool City Centre (tea and coffee, and cleaning supplies).

          • Julian says:
            16 Feb16 February 19:53

            @Callum I think the people obsessed with going there are like Ryanair customers. That is they believe its the cheapest on everything because CostCo tells them its so and it relieves then of having to check if that is actually the case.

            I have a friend who goes to CostCo a lot but he has an extremely unusual psychological profile and spends most of his time at retail emporiums of one sort or another so it seems to be a form of entertainment for him.

            And clearly with Inessential Shops now closed for weeks on end CostCo is busier than ever………….

      • Craig says:
        16 Feb16 February 19:41

        Tax deductible too as a registered charity.

  • Dr C says:
    16 Feb16 February 17:58

    Is Avios to Nectar down for everyone now, with a message to call or just me?

    • Julian says:
      16 Feb16 February 18:41

      Its just the usual Combine My Avios rubbish not working as they rely on the same defective IAG group IT platforms.

    • Lady London says:
      16 Feb16 February 18:44

      everyone

      as @memesweeper said, “It didn’t take them long, did it”

      perhaps things haven’t gone in the direction BA planned? 🙂

  • Simon says:
    16 Feb16 February 18:08

    Hyatt Globalist • can anyone who chased this (meta?) kindly remind me how long after the normal nights credit do the bonus ones credit? LL.com said his credited within 5 days, whereas my recollection was that it might be more like weeks for most? Just curious when milestone awards will finally post after a 30-night stay. TIA.

  • Mike says:
    16 Feb16 February 18:10

    I am trying to convert 50,000 Avios to 80,000 Nectar points ie £400 to spend but no joy on ba.com

  • Dr C says:
    16 Feb16 February 18:13

    As above, it seems its down now and they want people to phone up and wait upto 10 working days for it to be actioned!!

    However Nectar to Avios is fine

    • Andrew says:
      16 Feb16 February 18:20

      Perhaps this is a temporary hold so they can close the security gap in the Avios to nectar transfer. Which would be good – to avoid us worrying about fraud on our accounts.

      • Dr C says:
        16 Feb16 February 18:22

        Perhaps, the question is whether to wait 10 days for it to be actioned or wait and hope instant transfers come back within 10 days.

      • Super Secret Stuff says:
        16 Feb16 February 18:24

        I’d guess it’s more to stop the mass outflow of avios because it hurts there balance sheet

    • BJ says:
      16 Feb16 February 19:06

      So Rob may not be intrigued much longer 🙂

  • Andrew says:
    16 Feb16 February 18:18

    Let’s hope Boris isn’t going to be quite as cautious as Nicola – saying that by the summer, U.K. holidays *might* be possible. So presumably no international holidays even by the summer if you’re a Scotland resident.

    • Harry T says:
      16 Feb16 February 18:25

      Unless the government wants to nationalise/bail out the airlines, international travel will be permitted this summer. I personally don’t buy that prohibitive travel restrictions will be in place during the summer, given our present rate of vaccination.

      • Andrew says:
        16 Feb16 February 18:28

        Let’s hope so.

      • Aston100 says:
        16 Feb16 February 18:28

        But isn’t this rather dependent on the destination allowing us in?
        It’s all very well if Brits are vaccinated, but if the local population at your destination isn’t vaccinated then you are potentially a risk right?

        • Andrew says:
          16 Feb16 February 18:32

          Indeed, many factors at play for summer travel to be a reality.

        • Julian says:
          16 Feb16 February 19:20

          @Aston100 Precisely so and it doesn’t look like many of these places will be letting us in any time soon now that we have also left the EU and so can be treated like national from the Third World.

          Of course they are going to get rather upset in the Balearics, Canaries and on the Costa Del Sol but on the whole grandstanding by their politicians to look tough seems to be more important to the average Spaniard for now.

          Things definitely won’t be normal for travel this year, They might be better in 2022 subject to probably still some test for COVID and having to show a vaccine passport I fear.

      • Julian says:
        16 Feb16 February 18:40

        The complete ban on all but essential travel to all countries and the total ban to many countries (eg France, Spain and Portugal for starters if you are a Brit) will go by April or May but I’m pretty sure all the rubbish with up to three COVID tests will remain and the 10 day quarantine at home rubbish may remain for some months more.

        So unless you enjoy severe and major hassle (and the possibility of paying nearly £2,000 to quarantine for 10 days on your return in a government run hotel prison) with your travel this does not seem like the year to go abroad. Total abolition of PCR tests etc is quite some way off. Also not sure if vaccine passport will work when new strains keep emerging.

        Governments have to accept that COVID is actually not nearly as dangerous as malaria, tuberculosis and numerous potentially lethal and disabling sexually transmitted infections that they do nothing at all to screen or monitor in terms of cross border movements.

        Unfortunately the media were allowed to bleat on hysterically about mainly excess deaths of people who are near death that are not statistically significant in the great scheme of things as though it was actually the end of the world and paniced politicians worldwide in to absurd and ludicrous lockdown measures.

        • Callum says:
          16 Feb16 February 18:59

          Perhaps you can come back to me when hospitals start becoming overrun and bursting at the seams with malaria patients. Until then, maybe you can try and educate yourself a little better?

          As to the other rubbish, plenty of countries do in fact screen for TB – I had to have a chest x-ray before being approved for my last NZ visa. Nor is there a rational reason to be screening people for STIs at the border.

          • Julian says:
            16 Feb16 February 19:13

            There would be a perfectly rational reason to screen anyone planning to engage in sexual activity re the nastiest, most rapidly spreading and most untreatable and/or lethal STIs. Previously unthinkable on civil liberties grounds but now we are saying who can go round to their neighbour to have a coffee with them and locking people down in the country like somwhere totalitarian.

            But of course STIs haven’t got to the level where it frightens hospital doctors about their ability to cope in their normal home environment. And protecting hospital doctors from something they are not used to in the hospital environment (including their own risk of contracting the disease unlike cowardly GPs who are al hidden away on phone only consultations and never work in the evening or at the weekend) regardless of the appalling collateral damage in suicides (actors being notoriously unstable to begin with), bankruptcies, years of crippling national debt and massive increase in deaths from non COVID disease like cancer.

            But I see you are fully on message with ever drop you receive from the government propaganda machine and don’t do your own analysis or deductions so there is little further point in having this discussion.

          • Callum says:
            16 Feb16 February 19:44

            Julian, you don’t have the SLIGHTEST idea what you’re talking about, which is hardly surprising given the bizarre, nonsensical and often flat out wrong rants you regularly post on here.

            It has NOTHING to do with doctors being a bit put out because they’re just “not used to it”. I have no need to listen to “propaganda machines” as I work in a hospital and so have direct experience of the immense distress this is causing.

            You’re correct that there’s no point in engaging with someone so irredeemably ignorant as I would not be able to remain as restrained as I have been so far (believe it or not, I don’t enjoy it!).

          • Julian says:
            16 Feb16 February 20:20

            @Callum Yes we know you have a bit of a battle in hospital at the moment but that doesn’t mean that shutting down the whole of the rest of Society is a justified or proportionate response or that it will be be the best thing for rest of society at large.

            Also your attitude is absolutely typical of the arrogance and self importance associated with so many doctors, who become far too used to dictating and declaring to patients, that I absolutely detest. There are doctors who are not like that but you are clearly not one of them.

            Do you ever look at statistics or comparisons with past epidemics (I am a stats and numbers man by the way) as if you had done you would be see that the level of the problem is not that severe compared to other outbreaks in the past.

            The only thing that has changed is the non acceptance in society that death is an inevitable part of life and that the actual number of excess deaths compared to the normal long term average is not that great at all. Also the other thing that has changed is the sensationalist nature of constant rolling news coverage and their wish to make each new days in the so called Pandemic to sound more like the end of the world than the one that came before it…….

          • Char Char says:
            16 Feb16 February 20:32

            I concur with Julian!

          • Julian says:
            16 Feb16 February 20:36

            @CharChar Many thanks for your support in this discussion.

        • Callum says:
          16 Feb16 February 20:41

          Julian:

          1. It’s more than “a bit of a battle” you patronising ****. If you want to receive medical care when you get sick, it absolutely does justify it. You were whinging about cancer patients dying, they’re dying because Covid victims are taking up the beds they should be in, genius. What’s your solution wiseguy? Other than rolling back the restrictions, creating even more Covid patients and cancelling even more cancer operations of course.

          2. Well for starters, I’m not a doctor nor have I ever even hinted I am… You’re the last person I’ll accept complaints from on arrogance and self-importance. I’ve met plenty of people with similar levels to you, but none quite so stupid.

          3. You may THINK you’re a “stats and numbers man”, but you very clearly are not (or perhaps more accurately, you try but you’re just inept at interpreting them?). No, I don’t generally look at comparisons with past outbreaks given its completely irrelevant. How on earth does that help me when important surgery can’t be completed as all the beds are taken? Huh?

          4. You missed another change. Idiots like yourself can now spend a few hours researching “stats and numbers” on the internet and, unbelievably, genuinely believe they’re now more qualified than actual experts who have spent their entire life studying these topics. Beyond lunacy.

          • Callum says:
            16 Feb16 February 20:44

            (And yes, I am a bit tetchy today as my back has been in agony for the last week and I woke up to the news of another nurse at the hospital passing away from Covid – but who cares right? It’s just an “excess death” and dying is a part of life…)

          • Julian says:
            16 Feb16 February 20:50

            @Callum ok so you are a self loving, self important personality with no critical judgement of your own, who just blindly believes all the doom and gloom and end of the world is nigh mongering being fed to you by the Mainstream Media and you get off on viciously attacking and directing expletives towards anyone who doesn’t go along with your point of view.

            You remind me why most forum discussion is ultimately largely pointless and infuriating and why its best to move away from such an antagonistic and inherently confrontational environment after a little while.

      • BJ says:
        16 Feb16 February 19:13

        Not so sure, I think the governments across the UK want the holiday money invested at home, not the Med, Emiratesetc.

        • Julian says:
          16 Feb16 February 19:16

          @BJ totally agree as they may want the money spent at home and the whole COVID thing has spawned a completely jingoistic anti Johnny Foreigner with his slightly different type of COVID mentality and a mentality of people being told what to do and cowering away at home and not having to think for themselves or control their own lives any more. Unfortunately quite a lot of the public, especially almost all of those in the centre or on the left politically, rather tend to like this way of doing things while good old Boris simply blows along with whatever he thinks is most popular except on Green Issues and Cycling where he’s a total fanatic who will not listen to any other arguments.

      • Blair says:
        16 Feb16 February 19:19

        Agreed; and if UK doesn’t open other routes will and the Dublin Dodge/Channel…Canter(?) will become a drain on UK travel providers

        • Julian says:
          16 Feb16 February 19:21

          Nobody is going to risk that if they are in fear of the 10 Years In Jail Hancock Terror…………

        • Julian says:
          16 Feb16 February 19:26

          P.S. Think there are going to be a lot of holidays in the Irish Republic by Brits this year as its the one place unlikely to be keeping us out or UK government imposing vaccine or quarantine on return requirements due to our special historic reciprocal arrangements due to once being part of our nation……………..

          • Blair says:
            16 Feb16 February 19:29

            And once in the Republic, off you go to a third country and return to Dublin. Holiday done, thanks Dublin 🙂

          • Julian says:
            16 Feb16 February 19:32

            @Blair Then the other country you went to via Dublin shares data back with the UK government and/or more simply Border Control at Heathrow picks up your other passport swipes and you are clapped in irons awaiting your trial for at least a year or so in jail (of which you have to serve 50% of a sentence you will only get a 33% discount on if you plead guilty immediately) all for trying to take your usual couple of weeks in the sun by an illegal and deliberately circuitous route……………

          • Jules says:
            17 Feb17 February 01:22

            See what happens when you advertise the Daily Mail on here Rob?

            They just appear, it’s like saying beetlejuice 3 times………

      • kitten says:
        16 Feb16 February 19:57

        +1
        one quick round of trying to jab the vulnerable and they will open the floodgates. Meaning they will let the airlines try to sell and run a summer season.

        At some point whether stated or not the government will convince themselves they’ve reached an acceptable % of deaths.

        What I hope is that they prepare a pre-winter (re)vaccination/booster for the vulnerable early.

        I am grateful for the government’s efforts to protect the vulnerable and hope there will be a coincidence in the results of those efforts and getting the economy moving again soon.

        • bafan says:
          17 Feb17 February 04:46

          Correct @kitten. Once the vulnerable aren’t dying and overwhelming the system it will be back on IMHO. With PCR tests etc.

    • The Lord says:
      16 Feb16 February 19:49

      Kim Sturge On

  • Aston100 says:
    16 Feb16 February 18:26

    Given the increase in talk about MCOL / CEDR against BA, I was wondering if it is worth my while doing something similar with EasyJet for an issue from 2019.
    Plane turned up almost 3 hours late (still unsure why – Easyjet blamed the weather), and then made an unexpected stop (to the passengers) in Italy to change crews as they had been working past their shift, so another couple of hours delay.
    Ended up landing at LGW over 5 hours late.
    Put in an eu261 which they rejected on the basis that the plane landed in Italy less than 3 hours before it’s original arrival time in LGW (I have no idea why this is even a factor). Presumably they thought that my journey was over in Italy? Who knows? Nobody got off the plane anyway and it took off with a new crew and landed more than 5 hours late in London.
    I didn’t bother pursuing it as the ticket cost me so little, but the delay did mean losing one night’s sleep (plane landed perhaps 5am?).
    So, is this worth going to MCOL, or do I need to contact EasyJet again with some new additional information?

    Thanks.

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