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Review: the Virgin Atlantic Reward Plus Mastercard credit card

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This is our review of the Virgin Atlantic Reward+ Mastercard credit card.

It is part of our series of articles looking at the major UK loyalty credit cards and discussing whether or not they are worth applying for. These articles are linked to the relevant sections of the ‘Credit Card Offers‘ area of the menu bar. Our other UK airline and hotel credit card reviews can be found here.

This article was updated on 1st December 2021, and all of the information is correct as of that date. Ignore the original publication date shown.

Key link: Virgin Atlantic Reward Plus Mastercard application form

Key facts: £160 annual fee

This card has a representative APR of 63.9% based on a notional £1200 credit limit and the annual fee. The representative APR on purchases is 22.9%.

About the Virgin Atlantic Reward+ card

The Virgin Atlantic Reward+ credit card – issued by Virgin Money – is issued as a Mastercard.

Virgin Money does not have any other travel reward cards apart from Virgin Atlantic so it should not conflict with any other credit cards you hold.

You can find our review of the free Virgin Atlantic Reward credit card here. Whilst that version has no fee, it has no sign-up bonus and a lower earning rate of 0.75 points per £1.

Review: the Virgin Atlantic Reward Plus Mastercard credit card

What is the Virgin Reward+ sign-up bonus?

The current sign-up bonus on the Reward+ Mastercard is 15,000 Virgin Points.

You will receive 15,000 points after your first purchase, however small.

It no longer seems possible to hold both of the Virgin Atlantic cards at the same time.  On the application form it now asks you to confirm that: “I am not an existing Virgin Atlantic Credit Card customer and I have not closed another credit card issued by Virgin Money in the last 6 months.”

Any other benefits?

Yes.

The Virgin Atlantic Reward Plus credit card comes with an annual bonus for hitting a spending target.

After spending £10,000 in a card membership year, you will receive your choice of:

  • A 2-4-1 voucher, valid for two years, for a Virgin Flying Club redemption in Upper Class, Premium or Economy
  • A Virgin Clubhouse lounge pass (requires a same-day Virgin Atlantic, Delta, KLM or Air France flight)
  • A return upgrade – on either a cash or miles ticket – from Premium to Upper Class, or from Economy Delight/Classic to Premium (requires reward availability in the higher class)

There is a little bit of small print:

  • If you are a Red (no status) member, you need to pay 50% of the points for your 2nd ticket if you redeem your 2-4-1 voucher in Upper Class.  This means that, for Upper Class redemptions for Red members, it is effectively a ‘2 for 1.5’ voucher.
  • If you are a Gold member, you would receive two Clubhouse lounge passes instead on one if you chose that option.

The voucher benefits were substantially improved in August 2020.  You can now upgrade to Upper Class, you can now use the upgrade voucher on either cash or points tickets, and Red (base level) members can now redeem the 2-4-1 voucher in Upper Class.

If you usually travel on your own, the upgrade voucher is likely to suit you best. This can also be used by a couple to upgrade one leg per person on a return cash or reward flight.

If you don’t want to pay the annual fee for the Reward+ card, you should look at the free Virgin Atlantic Reward Mastercard instead. The same benefits are available but you need to spend £20,000 per year to unlock them.

Additional card benefits include:

  • Unlimited free access to Virgin Money lounges across the UK
  • Free global wi-fi access via Boingo
  • 0% interest for six months on balance transfers (3% fee)
HFP Virgin Atlantic Rewards Plus Credit Card

Is there an annual fee?

Yes. The Virgin Atlantic Reward+ credit card has an annual fee of £160 per year. This is not refundable pro-rata if you choose to cancel

What do I earn per £1 spent on the card?

You earn 1.5 Virgin Points per £1 spent.

This is an exceptionally good return for a Visa or Mastercard.  No other reward credit card can beat this. 

Bookings with Virgin Atlantic or Virgin Atlantic Holidays earn double miles.

The number of miles you earn per month is restricted to your credit limit.  For example, if you have a limit of £10,000 then you will only earn miles on the first £10,000 of your spending each month.  This only impacts the small number of people who pay down their account during the month and then run it up again.

Is this a good card to use when travelling?

At present, Virgin Money is not charging any fees when you pay for something in Euro, Swedish Kronor or Romanian Lei.

This is NOT an advertised benefit, but you will see it written in the small print of the credit agreement. It only applies to ‘in person’ transactions and not online spending.

As Virgin Money adds a 3% foreign exchange fee on transactions in all other currencies, you might want to get a separate free credit card to use abroad.

Unfortunately there are no travel rewards cards without any foreign exchange fees globally. One option is to get a free card from Currensea. Currensea is a simple but clever idea. You pay abroad with your Currensea Mastercard debit card. Currensea translates the cost to Sterling with just a 0.5% fee (83% less than the Virgin card charges outside the EU) and withdraws the money from your bank account. You can find out more by clicking here. Currensea is free so there is no risk in giving it a try.

What is a Virgin Point worth?

This is clearly a ‘finger in the air’ exercise. I would, however, flag some key pointers.

Virgin has a lot of partners which allows you top up your balance to the level needed for a good redemption:

I am happy to value Virgin Points at 0.75p – 1p each, in line with Avios.

How does the Virgin Atlantic Reward Plus card compare to a cashback card?

My default comparison card is the John Lewis / Waitrose Mastercard which is free for life and offers 0.25% cashback in vouchers. The representative APR is 18.9% variable.

Offering 1.5 Virgin Points per £1, plus an added bonus for spending £10,000 per year, the Virgin Atlantic Reward Plus credit card is substantially more attractive.

Anything else I need to know?

Air France KLM has launched a joint venture with Virgin Atlantic.  You can now redeem your Virgin Flying Club points for Air France and KLM flights.  This adds substantial value to the programme with a lot of options in Asia and the Middle East to complement Virgin’s strong position in the USA and Caribbean.

This article explains how to redeem your Virgin Points on Air France and KLM.

Note that you can ONLY manage your account via the Virgin Money app or with paper statements. There is no ability to manage your account via a website.

Conclusion

The Virgin Atlantic Reward+ credit card is easily the best airline or hotel Visa or Mastercard on the market.

The sign-up bonus of 15,000 Virgin Points justifies getting the card for the first year.

You may want to consider downgrading to the free card after that if you are not triggering, or do not value, the annual voucher.

The real strength is the on-going earning rate. 1.5 Virgin Points for every £1 you spend is an excellent return.

And depending on where you live, you’ll be able to pop into a Virgin Money lounge (when they re-open) every time you go shopping to get a free cup of tea or coffee and a biscuit.

The application form for the Virgin Atlantic Reward Plus Mastercard credit card can be found here.

(Want to earn more miles and points from credit cards?  Click here to visit our dedicated airline and hotel travel credit cards page or use the ‘Credit Card Offers’ link in the menu bar at the top of the page.)

Disclaimer: Head for Points is a journalistic website. Nothing here should be construed as financial advice, and it is your own responsibility to ensure that any product is right for your circumstances. Recommendations are based primarily on the ability to earn miles and points and do not consider interest rates, service levels or any impact on your credit history.  By recommending credit cards on this site, I am – technically – acting as a credit broker.  Robert Burgess, trading as Head for Points, is regulated and authorised by the Financial Conduct Authority to act as a credit broker.

Comments (47)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Mike says:

    I do think it restricting that that the card can only be managed using an app – my mobile phone is a basic Nokia that just voice calls – which is all I need – so can no longer access my account on line which will cause me to drop this card – Amex seems to work fine in the web not sure why this card will not – surely it will just lose customers!

    • lumma says:

      If you have an old laptop or computer lying around, you could install Android x86 on it, which would turn your old machine into basically a non touchscreen Android tablet and let you run Android apps on it without having to have a smartphone.

    • Mikeact says:

      Nokia 3310 still in my drawer, one of the finest phones ever built.

    • mark2 says:

      I use BlueStacks on my desktop to emulate Android and run Curve. A bit garish but has been running for a couple of years with no problems.

    • Wally1976 says:

      Virgin Money switching to app only was the last straw for me after years of battling against using apps. In the end I bought myself a refurbished Google pixel 2 phone with 128gb storage so I can finally have all the apps.

      • Wally1976 says:

        Just you add, before doing this I did write to Virgin Money (via secure messaging) expressing my disappointment at them going app only. They raised it as a formal complaint and sent me a letter (didn’t change their minds of course!).

        • Freddy says:

          I held off getting a touchscreen phone for quite a few years. I preferred the physical keyboard on a phone. However sooner or later you have to be dragged into the 21st century and perhaps this is your moment!

          • Travel Strong says:

            They still make modern Android phones with physical keyboards – BlackBerry Key2 is a fantastic phone. Key3 due out this year.

        • Axel says:

          Did they charge you for the letter?

    • Doug M says:

      Good for you Mike. My main annoyance with Smartphones is how poor they are as phones compared to the good old Nokia’s. Read a review of the latest £1200 glass block from Samsung or Apple and it’s unlikely to even mention call quality and how it performs as a phone.

      • Rob says:

        To be fair I think I make under 5 mins of calls per month on mine!

        • Mike says:

          Rob – I am circa 60 mins a day, much more at the weekend- I never use my land line

          • Rob says:

            Neither do I – I just don’t want to speak to people 🙂 I leave the social calendar to my wife.

        • Alex D says:

          I think that’s normal now – I only use “10 messages” as iMessage,WhatsApp etc doesn’t count – data usage however is massive! I’d say 20-25K messages a month on those apps

    • oli says:

      Surprised to see that comment in the article, I manage my card on their website https://creditcards.virginmoney.com/VM_Consumer/Login.do

  • James W says:

    Is it possible to upgrade from the free Virgin Atlantic card to the £160 a year one?

    • Alex D says:

      Not directly. You need to cancel your current card, apply for the new one. Got declined as you’ve held a virgin product within 6 months – write to them appealing and to explaining it’s an upgrade and then most likely get approved. It’s a right faff, one of the main reasons I’ve just kept the paid for one this year

      • Kevin says:

        Did you get the sign up bonus point after you upgraded to plus card?

        • Alex D says:

          Yes because they see it as a different product – not sure if it’s still the case though, i only had the free card for a month or so and have had paid since then so this year will be my third

  • Keiths says:

    I didn’t realized, until reading the article, that the earning limit per month was they card limit.
    I did exactly what the article said – paid off the balance intra-month in order to pay the balance of my new windows.
    I await the statement to be ‘disappointed’ with the number of points earned.

    • Jonathan says:

      Unfortunately this is the case with this and it’s sister card. Particularly frustrating if they give you a pathetic limit, when I had the free card they gave a £500 limit, when I upgraded to the premium card, I got a £2100 limit straight away

  • James W says:

    Is it possible to upgrade from the free card to the pay one?

    • James W says:

      Apologies for double post, I thought my initial one hadn’t gone through!

    • Martyn Ford says:

      Virgin`s response to this question:

      You can always make an application for the Reward plus Credit Card it will be automatically declined just due to the other application but once it’s done you can give our team a call and they’ll be able to close your other account and appeal the decision for your new account.

      Would you like their contact number?

      Thanks, Ashleigh

      • Kevin says:

        Martin,

        If you got the contact no. pls kindly share as I’m also thinking about upgrade my. If that is possible and get also the sign up bonus?

        • Martyn Ford says:

          You can reach our team on 0800 389 2875, they’re available 8am-6pm Monday-Friday and 9am-3pm Saturday.

  • ChasP says:

    Pros
    if you are a low spender its much easer to hit the £10k target with Virgin than Amex – £2k council tax via curve for a start
    Several of us got an extra voucher last year
    Cons
    The voucher is “in your account” and difficult to see and impossible to use without phoning
    They have been known to charge your next year early (3 weeks in my case) – only got it refunded because had a secure message giving a date it would be applied
    No secure messaging via the app

  • Doug M says:

    Is it possible to find out the credit limit they’ll allow in advance, or to cancel for a full refund if the credit limit is too low? Based on a lot of previous comments the card management isn’t that great, and I don’t like the idea of committing to the £160 fee for a £1500 credit limit. Also, can you earn the voucher from one year’s fee, or is it only awarded in the first month of the second year.

    • ChasP says:

      voucher is awarded a few days after you hit spend target

      and one more pro – you only have to wat 6 months after cancelling to get the bonus for new applications

    • Wally1976 says:

      Check but I would’ve thought there’s a 14 day cooling off period so you could cancel within that period.

      • Lumma says:

        Presumably you’d still have a hard search on your credit file in this instance though

  • Matt says:

    Is this the best card to use when travelling in Europe as virgin don’t add extra charges?

    • Rob says:

      Yes, although I am not sure this is a permanent benefit as they do not advertise it.

  • Phil says:

    Still no Google Pay support after all this time.

This article is closed to new posts. Discussion continues in the HfP Forums.