The HfP chat thread – Saturday 30th January

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• Crispr says:

  30 Jan30 January 11:42

  Any recent platinum charge retention offers which include double points?

  • the_real_a says:

    30 Jan30 January 13:03

    Ask them for you what you want.

    • Matt says:

      30 Jan30 January 15:42

      I asked this morning for MR bonus (not had one yet) and was turned down. Offered downgrade to gold card with £140 fee… I wasn’t talking to Brighton. Will try Brighton on Monday. Otherwise will be emptying my MR balance and closing.

      • Crispr says:

        30 Jan30 January 17:29

        How long have you had the card?

• Mark Peterborough says:

  30 Jan30 January 11:44

  A word of warning for anyone still able to use hotels.
  Back in November I booked a room atthrough the Accor website for a London Mercure hotel, on a rate that was charged at the time of booking and refundable up to three days before check-in date. I subsequently cancelled well within the cancellation window and waited for my card to be refunded.
  After a week or so with no refund I contacted Accor and they confirmed that it was a refundable rate and that they would advise the hotel to refund me. No refund happened so I spoke to the hotel myself and they advised me that a refund would take up to 90 days. After checking the Accor website this 90 day rule is within their booking conditions.
  Can’t say I’m too impressed with the whole situation and wanted to make others aware.

  • memesweeper says:

    30 Jan30 January 16:55

    Thanks for the heads-up. I’ll add that to the list of reasons I never book direct with Accor.

• Neil says:

  30 Jan30 January 12:31

  Trying to change my cancelled March Avios 2-4-1 booking to CPT to be next Jan, but the website is only letting me pick dates with Avios availability. Previously this has allowed me to pick any dates regardless of Avios availability.

  Anyone know if this is a new thing? CPT redemptions in business class are very hard to find…

  • kitten says:

    30 Jan30 January 12:38

    you will have to call. some earlier reporting same but you 100% have the right to a seat in same cabin. If they cancelled your original flight it does not have to be an avios seat. hi

    • Neil says:

      30 Jan30 January 12:41

      Thanks, that was my understanding, just previously I’ve been able to do it online!
      Did try to call, got cut off after 20 minutes… will try again.

      • Nick says:

        30 Jan30 January 12:57

        Online rebookings only work if your original booking class (note NOT cabin) is available. So for a redemption in Club (for example) it needs to be able to find U class. If your flight is cancelled then you can call and will be able to book onto any flight.

        • Neil says:

          30 Jan30 January 12:59

          Thanks!

        • memesweeper says:

          30 Jan30 January 16:56

          @Nick — I’ve rebooked, online, without availability in the requisite booking class. I think it’s a bit random to be honest.

    • Polly says:

      30 Jan30 January 23:46

      Yep, opened revenue seats for us in J, out to SIN bk from HKG.as no avios availability for Oct/nov 21

• BuildBackBetter says:

  30 Jan30 January 12:36

  Tesco – strange that they were offering double points and bonus points on multiple items until Jan 2nd week and nothing since then.

  • PJJ says:

    30 Jan30 January 13:17

    @BBB, I had the same and thought they would start again with the Sainsbury/Avios tie-up, however, this week in the post I had 1 x £7 off £50 spend and 2 x £5 off £50 spend vouchers. Vouchers follow each other date wise

• Alex says:

  30 Jan30 January 12:43

  So after the Virgin Atlantic Credit Card online service closes tomorrow how can we check MCC codes? Keen to try whether II, L&G and other ISA/SIPP providers work with bendies, received no responses to my yesterday question here on this chat so time to check all myself.

  • Alex says:

    31 Jan31 January 16:23

    Okay, I checked and now I know why we all are silent about this… 6012 rules!

• Mco says:

  30 Jan30 January 12:47

  Got a BA r/t avios ticket bought on the 50% sale. Have had a cancellation to outbound. Can I split the ticket and use the return segment now and the outbound later?

  • kitten says:

    30 Jan30 January 17:55

    Technically no – a ticket has to be used in the order of flights / direction / starting at the same origin.

    Why not take an FTV and immediately rebook?

    • Mco says:

      30 Jan30 January 18:08

      I would have thought that being a Avios ticket its two one way tickets. I booked it in the 50% sale so FTV and rebook won’t work as it will reprice to the full price now.

      • kitten says:

        30 Jan30 January 18:18

        Mco my further reply to you got moved to page 5 because Wordpress cant remember which post it’s replying to for more than about 30 seconds and I’ m typing one finger on a phone.

        re above it by depends whether you booked it as 2 singles or as a return see my reply page 5

• TedL says:

  30 Jan30 January 12:49

  On my BA (blue) card I have in my offers “Invite a friend and enjoy an added bonus” Get 4000 points …. with an Invite Now button. Further up the Home page I have “Invite friends, get rewarded” You’ll earn 8000 points …. also with an Invite Now button. Do these stack? If so which button do you use?

• Max says:

  30 Jan30 January 12:56

  My Accor hotel points are expiring end of April this year. Given it’s not likely going to be feasible (and not allowable) to stay in an Accor hotel before then, is there any way I can stop my Accor points expiring, or is Accor kicking its customers down the road?

  • Billyk says:

    30 Jan30 January 13:18

    Transfer some points from E rewards that’s what I did earlier this week and now have another year to try to use them. Hope this helps.

  • Rob says:

    30 Jan30 January 13:47

    Accor is stuffing people. However non-stay activity will often reset the clock so a transfer in from Eurostar etc may do it, or join their Club Opinions scheme if functioning.

    • RussellH says:

      30 Jan30 January 14:12

      Club Opinions is not accepting new members at present.

      • kitten says:

        30 Jan30 January 15:21

        buying a drink or snack at an Accor hot even if not staying can be booked to your card and will give all your points another year.

  • Blenz101 says:

    30 Jan30 January 13:49

    https://all.accor.com/help/loyalty-membership/le-club-accorhotels/status-and-benefits/faq/loyalty-measures/index.en.shtml

    • RussellH says:

      30 Jan30 January 14:19

      Which says: “As a reminder, any eligible stays … automatically extend the validity of Reward points by an additional 365 days.”

      The trouble is that the ALL website says that my points are valid until 21 Jan 2022 (recent points from Club Opinions), but my last stay was on 8 Sept 2020. Which does one believe??

      • EwanG says:

        30 Jan30 January 17:48

        Believe the website. I had no stays between Oct 2017 and Jun 2020 and my points were kept alive by non-hotel points (ClubOpinions, e-rewards, advent competitions)

  • Lyn says:

    30 Jan30 January 19:54

    Accor have a shopping portal, so it could be worth trying a small purchase from somewhere like AbeBooks. I don’t if this would extend your points, or if they would post in time.

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