The HfP chat thread – Tuesday 5th January

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• Lady London says:

  5 Jan5 January 21:17

  reroute (now, either close date (other airline if necessary) or much later date (Virgin if they are operating same route later otherwise other airline), or choosing refund now, would put you in a safer position.

  I strongly do not recommend letting the passive solution Virgin is proposing, happen. In this case the risks are too great.

  So either proactively do one of the above now, as EC261 requires Virgin to provide your choice of either on request, or if you paid on UK credit card try for the above but know you will either be refunded your £999 or be able to request the above paid by your card under Section 75 in the event of airline failure.

  If you didn’t pay by UK credit card then you dont have Section 75 protection so even more important to not take the passive solution Virgin is proposing.

  Up to you.
  Over and out.

  • Lady London says:

    5 Jan5 January 21:26

    *above for Ben with VS CPT cancellation

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