The HfP chat thread – Tuesday 15th December

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• Crafty says:

  15 Dec15 December 19:45

  easyJet has cancelled a flight in March and told me I have 3 options: choose another easyJet flight (but there aren’t any), take a voucher, or ask for a refund.

  Am I right in thinking actually they’re incorrect and there is a far preferable 4th option which is to request an equivalent flight from another airline? The route is Liverpool to Madrid, if that helps.

  • Kiln says:

    15 Dec15 December 20:19

    Take the freaking refund.

  • Anna says:

    15 Dec15 December 20:20

    Yes you are entitled to re-routing under EU261, though you might struggle to find another carrier operating that route directly (departing MAN on Iberia might be more likely). I don’t know how simple it is to get easyJet to co-operate with this; they cancelled our MAN-VIE in Feb but there were no other direct flights and quarantine would have been an issue so I’ve asked for a refund (supposedly taking about 6 weeks at the moment).

  • Harry T says:

    15 Dec15 December 21:20

    You’re entitled to a reroute on another airline but good luck getting them to do it without legal action. Also, Madrid is basically a covid apocalypse and likely won’t be better by March. Of course, you may have essential reasons to travel.

    • Crafty says:

      15 Dec15 December 22:49

      Thanks all.

  • Lady London says:

    15 Dec15 December 23:15

    Yes they still have a duty of care to get you on somebody else,’s flight(s) on that day or very near, from your origin to your destination at no extra cost. If an ovrrnihht is needed before available flight also accomm and meals.
    Ask them to provide this – but suspect they will illegally deny and you’re likely to end up having to MCOL. Find flight options before you call. Perhaps they will be able to fly you via somewhere instead of direct but still their own flights. You have to consider this if they offer but can reject if unreasonable impact on your trip.

    You can also choose to reroute to a later date convenient to you.

    If you paid by credit card do Section 75 claim for cost (evrn if higher) of replacement ticket if there is a suitable flight on someone else if Easyjet denies.

    please post what you go for and how it turns out.

    • Crafty says:

      16 Dec16 December 08:48

      I’ll probably just get a refund to be honest, I don’t want to travel. However I was amused and irritated by the way easyJet presented the options as if they were correct and comprehensive.

• Jack says:

  15 Dec15 December 20:17

  Has anyone thought about Chile? I saw they have reopened as long as you have a PCR test from 72 hours before. I would never go to the trouble of doing it for the likes of Spain, but Chile would be compelling – as long as I could visit Machu Picchu whilst I was there.

  • Anna says:

    15 Dec15 December 20:21

    Macchu Picchu is in Peru, which might have different requirements, but it would be an awesome trip!

    • Jack says:

      15 Dec15 December 20:27

      How embarrassing for me SMH!

      • Blindman says:

        15 Dec15 December 20:30

        Plenty to see in Chile though.

        • Jack says:

          15 Dec15 December 20:32

          It looks like it. I have a cabin crew friend for BA who was disappointed by it but I think it’s hard for them to judge on 2 or 3 days. Prices are around £550 on KLM in January and I have some vouchers to use…

  • Blindman says:

    15 Dec15 December 20:24

    Machu Picchu is in Peru!
    https://en.wikipedia.org/wiki/Machu_Picchu

  • Michael C says:

    15 Dec15 December 21:09

    Jack, I think the cabin crew reaction might be based more on Santiago which (for me) is simply “pleasant”. However, almost every single thing outside the city is breathtaking.

  • Kevin C says:

    15 Dec15 December 21:40

    Atacama Desert is incredible. And you could go south this time of year. Easter Island is part of Chile and wonderful. But that is another five hour flight and they might have their own restrictions.

  • Rich says:

    15 Dec15 December 23:41

    I looked at chile tonight along with other destinations for end of jan/early feb. Having had fond memories of travelling round chile during my backpacker days, I would certainly go back. However, having looked at on tripadvisor forum, it doesn’t sound very appealing at the minute with the all the restrictions. Dubai looks favourite at the minute.

  • Amar says:

    16 Dec16 December 01:23

    Booked Chile & Peru in June 2021, but the return leg from Peru was cancelled today – on google flights, it looks like they cancelled the entire flight schedule (atleast for June to Peru)

• TomD says:

  15 Dec15 December 20:41

  Just realized the Krisfyler 15% bonus ends 27th December…and HSBC says it may take up to 14 days to convert. Is this always the case? Worth risking it…?

  • Louie says:

    15 Dec15 December 22:54

    Last one I did (in June) posted overnight.

• Tony says:

  15 Dec15 December 22:53

  Good luck with the delivery – cant get a courier anytime before Jan now. I waited too long.

  Other tip – fake ( second ) e mail address to register ? and then self refer ?

• FloriGuy says:

  15 Dec15 December 23:05

  Does anyone know how long it takes for a Marriott Status match to come through? I was hoping to get it through before Xmas

  • Tarmohamed says:

    16 Dec16 December 01:36

    A few days, under a week for them to give me a status match for 90 days to platinum elite using Hilton gold via amex plat.

    • JohnT says:

      16 Dec16 December 15:55

      Mine took 2 days so arrived Tue. First stay tonight (wed) and upgraded room + £7.50 f&b credit. Welcome back rate already includes breakfast. 1 down 14 to go.

• Alan says:

  20 Dec20 December 19:48

  Germany has banned UK flights from midnight tonight.

This article is closed to new posts. Discussion continues in the HfP Forums.