The HfP chat thread – Friday 4th December

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• Readhfpbeforebreakfast says:

  4 Dec4 December 10:39

  Would anyone know whether if you shop small on a supplementary card, does it count against your main card allowance as well? i.e. if I have two cards and each hs shop small, can it be used 20 times or 10 times?

  • Martha says:

    4 Dec4 December 11:02

    10 for main. 10 for supp. 20 total

  • Pete says:

    4 Dec4 December 11:03

    20x times.

  • BuildTheWall says:

    4 Dec4 December 11:06

    the supplementary cards have their own offers. It cannot be combined.

  • TGLoyalty says:

    4 Dec4 December 12:39

    10x per actual card enrolled.

    10x for the main card and 10x for each supp in your example.

• Harrier25 says:

  4 Dec4 December 10:52

  Apart from Revolut, which current account style accounts can you still fund using a credit card?

  • Ryan says:

    4 Dec4 December 11:02

    If you need to ask that on a public forum… you’re not doing it right

    Please look around on the internet (there are websites etc) as anyone who spills the beans on here will kill it for everyone else

    • Aston100 says:

      4 Dec4 December 15:46

      And you will still get some (regular?) users of this site mocking the use of nicknames for some of the financial organisations. They just don’t get it.

  • The Urbanite says:

    4 Dec4 December 11:56

    Koto was a case in point of this.

• Mike says:

  4 Dec4 December 10:54

  Is anyone else having problems trying to pay off their Amex online?

  I’ve been trying to pay my bill for 3 days using a few different debit cards (not bendy, normal debit) and every time the transaction fails…

  • Michael C says:

    4 Dec4 December 10:55

    Try over the phone, Mike? V easy and great service.

  • Anna says:

    4 Dec4 December 10:57

    Try a different browser, Amex IT can be a bit temperamental sometimes. Have you checked with your bank that they haven’t got security alerts set up which would affect this?

  • Alex says:

    4 Dec4 December 11:07

    I paid off mine today in the mobile app without any issue

  • Lev441 says:

    4 Dec4 December 11:15

    I’ve been having lots of problems with this recently. They have said it’s an issue on my end but my multiple banks say other otherwise!

  • Jay says:

    4 Dec4 December 11:21

    Are you using Safari as the new tracker blockers seem to cause issues with many sites that need to so hand off to the card processors. Try Firefox or switch off Tracker Profiling in Safari.

  • RussellH says:

    4 Dec4 December 11:27

    Why mess with a debit card? I cannot remember when I last used one of my UK ones for anything except a cash withdrawal.
    I find it much easier to pay by online bank transfer (all the necessary data stored by the bank) and I can set up the payment for whatever date I want as long in advance as I want.
    With a debit card you have to remember to pay on the day you want the transaction to go through.

    • Andrew says:

      4 Dec4 December 11:47

      Some of us have been doing that since 1990…

    • mark2 says:

      4 Dec4 December 12:01

      Some of us are using a flexible debit card for this purpose.

  • Super Secret Stuff says:

    4 Dec4 December 11:52

    Just paid it off online and was fine. A large amount, nationwide

  • Erico1875 says:

    4 Dec4 December 12:41

    I had this issue. Cleared browsing data.worked there after

  • Sandra says:

    4 Dec4 December 13:13

    I normally do a bank transfer set up for the day it’s due but I tried a few weeks ago to pay by debit card early as there was only a small amount on it and whichever browser I used it didn’t work. I still ended up doing a bank transfer so that’s what I’ll stick to.

  • Nick_C says:

    4 Dec4 December 13:46

    Been having problems paying Amex online for the last three months.

    I mainly use Chrome on a PC, but for certain transactions I use MS Edge, which I have set to always clear cookies on exiting. Has helped with temperamental websites such as NS&I, Post Office, and now Amex.

    At least with Amex if it fails, they haven’t taken the money. Just try again.

• Michael C says:

  4 Dec4 December 11:20

  Any 788 seat experts?!
  We currently have 2D/E/F for a family of three. Would you swap this for 1D/E/F or even 1F/J/K?

  • Alex says:

    4 Dec4 December 11:35

    Personally I would pick row 3 or 6 and then F,J,K. Row 3 especially would then give you all aisle access. Row 6 is on the bulkhead so you get a bit extra room and these seats often disembark first. Also means 2 seats get aisle access. Benefit of row 2 is the slight better distance from galley noise which may or may not be an issue for you – depends if you are a light sleeper.

    • Michael C says:

      4 Dec4 December 11:37

      Cheers Alex, will look at the suggestions!

      • BJ says:

        4 Dec4 December 12:51

        Depends how much you value aisle access and whether you want to sit adjacent to your partner or have the kid in middle seat between you. IIRC, your kid is still young so a middle or window seat without aisle access may be more safe in that case.

        • Michael C says:

          4 Dec4 December 17:25

          Good thinking, BJ! plan B would be to have him in the window K seat but having to climb over me!
          Btw guess you’ve seen the LHR-BKK offers with Swiss? Of course, as it stands, the stopover would involve quarantine on return…

• Simon says:

  4 Dec4 December 11:40

  *Physical* FFP membership/loyalty cards (specifically, TAP Gold status) – does anyone know if it is still possible to get a physical card?

  I can only see virtual or .pdf versions via the app/website, but I’ve read numerous times about how lounge dragons can insist on seeing a *physical* card (even if this may be contrary to Ts & Cs).

  Does anyone know if it’s possible to obtain physical cards from TAP, or have tried to do so? Many thanks.

  • AJA says:

    4 Dec4 December 12:50

    As far as I understand it the first year of Gold you only get the app based card. If you renew or retain gold then you can request one from TAP’s customer service line. But good luck with getting through.

    • Simon says:

      4 Dec4 December 14:14

      I see. Many thanks for the clarification, AJA. Much appreciated.

• Juno says:

  4 Dec4 December 11:57

  Has anyone tested if the HSBC to Avios bonus is live this month?

  • Zark says:

    4 Dec4 December 12:11

    Did seev a comment that somebody had & there was no bonus

• Zark says:

  4 Dec4 December 12:09

  My return flight from Seychelles on BA in January has been cancelled and rescheduled for 24 hours later. I will accept this change, but under EU261 am I entitled to claim for an extra night in hotel plus meals, or is this the case only if I had been informed of the change less than 14 days before the flight?

  • BS says:

    4 Dec4 December 12:27

    Yes. Duty of care applies, so hotel and meals. You will likely have to sue BA to get them though, as the amounts involved will be higher than they are prepared to pay. No €600 compensation though.

  • Matt says:

    4 Dec4 December 12:46

    The 14 day limit is only for flight delay/cancellation compensation. There’s no time limit for duty of care provisions, which include hotel, meals (and a telex!) but no alcohol.

    BA will generally pay up for hotel rooms <£200/night without much hassle. If there's nothing available in that area for less then keep a record – a screenshot of a hotels.com search for example and they should pay up. There's no limit on reimbursement in the regulations.

  • Jonathan says:

    4 Dec4 December 13:46

    They could pushback on your choice of hotel, there’s no obligation for them to fund an £800 Waldorf Astoria if there’s an accessible Holiday Inn at £250 but they can’t just leave you high & dry. They also have to pay for transport to new hotel.

• Anuj says:

  4 Dec4 December 12:31

  My comments seem to keep getting hidden. Any idea why?

  • Coucou says:

    4 Dec4 December 12:40

    Comrade Rhys is deleting them.

    • Rhys says:

      4 Dec4 December 12:54

      Wasn’t me! And it’s not in our spam folder either. Could be a technical problem

      • Coucou says:

        4 Dec4 December 13:09

        I’m joking Rhys! Maybe it was Comandante Rob.

      • TGLoyalty says:

        4 Dec4 December 14:01

        So mine was deleted because it said a cashy back portal abbreviation.

        Give they guy atleast some clue as to why they might be being moderated!

        • Rhys says:

          4 Dec4 December 14:12

          It wasn’t moderated by us or by our filters, I looked!

    • Alex says:

      4 Dec4 December 12:55

      Comments are only ever removed for a valid reason, such as banned words as said above or if it’s abusive/mean and generally unnecessarily unhelpful

  • The Urbanite says:

    4 Dec4 December 14:04

    There is a word filter – if your post contains anything in there it won’t be published.

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