The HfP chat thread – Wednesday 2nd December

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• Adam says:

  2 Dec2 December 16:15

  Seems Curve is now blocked on HMRC… anyone else had the message below?

  “We are unable to process cards of this type”

  • Holam says:

    2 Dec2 December 17:06

    just paid HMRC (corp tax) with my curve metal (personal) and it went through ok

    • memesweeper says:

      2 Dec2 December 20:58

      ditto my VAT bill

• Magic Mike says:

  2 Dec2 December 17:01

  Hi Chatterers – any data points on how long it is taking Virgin Money to do chargebacks these days? I’ve been waiting just over a month so far since I posted them all the documentation for the refund of a four figure sum from a bunch of charlatan COVID chancers (no names, yet). Virgin still have my money.

  Compares dismally with Amex who refunded another chargeback request within hours. (I appreciate they may yet clawback the money from me if the chargeback fails)

• Aston100 says:

  2 Dec2 December 17:20

  That is a very comprehensively detailed reply.

  • mr_jetlag says:

    2 Dec2 December 17:52

    Lol, here’s what I got –

    Dear jetlag,

    Thanks for shopping with Curve!

    All eligible customers will receive their promised gifts on their Curve Cash Card on 17.12.2020. Ho-ho, if they’re not on Santa’s naughty list, that is! 🎁

    I hope you’ll have a jolly Christmas!

• Paul says:

  2 Dec2 December 17:29

  Seems HMRC have blocked curve and miles and more cards for paye payments now.
  Works fine for Corp Tax and VAT payments.
  Any IT gurus out there know a hack to make it work for PAYE?

  • Jonathan says:

    2 Dec2 December 18:11

    Still working for me (albeit only a £10 payment as a test). Are you Metal & Personal?

    • Paul says:

      2 Dec2 December 19:13

      Yes metal and personal.
      What are you?

    • Paul says:

      2 Dec2 December 19:14

      Actually it was miles and more i was using

      • TGLoyalty says:

        2 Dec2 December 21:36

        You can use M&M directly for personal no need for curve.

        • Paul says:

          3 Dec3 December 08:00

          I was using directly. Has worked for last couple of years. Payments most days. Worked monday. Card type not supported tuesday.

• Chrism20 says:

  2 Dec2 December 18:01

  IC Edinburgh George is now closed until January 16th, have just had a call offering to move my BOGOF night to the Kimpton.

  My BOGOF expires on Jan 1st and as I live less than a mile from the George I only booked it as a last resort following eight cancellations over Park Lane, O2, Blythswood and The Clocktower.

  • Anna says:

    2 Dec2 December 19:21

    I think you’ve got very grounds to ask for it to be extended! I’m currently trying to get through to Avanti to try and change the date of my train tickets to Edinburgh as we had to cancel our George stay too, I’ve been sent from pillar to post over the past week and just been told today. I have to go to the original departure station prior to the departure time to chnage them, which I now can’t do!! Fortunately our BOGOF certificates are valid till next October so I’ve re-booked for March.

    • Chrism20 says:

      2 Dec2 December 20:37

      Will drop them an email and ask if it can be extended but I’m not hopeful. Re Avanti have they stopped letting you make changes online? Virgin used to let you do it if you had booked online.

      • Anna says:

        2 Dec2 December 21:37

        They are Advance saver so I think you have to beg and grovel for any leeway!

        • Chrism20 says:

          2 Dec2 December 23:25

          Anna hopefully you get them sorted

  • BP says:

    2 Dec2 December 21:22

    I have a reward night booked at the Kimpton on Hogmanay but I’m fully expecting it to be closed too.

• Jonny says:

  2 Dec2 December 18:20

  Has anyone had experience upgrading the HSBC Premier Mastercard to the Premier World Elite card?

  Can’t hold both and can’t upgrade online so will have to call. Is the process relatively pain-free and non-intrusive?

  • Paul says:

    2 Dec2 December 19:01

    You need a paper application to go from basic Premier to WE – call them and they will post it out to you.

    • KBuffett says:

      2 Dec2 December 19:29

      Is anyone here on HSBC Jade? Is the service any good?

      • Rob says:

        2 Dec2 December 19:39

        I am. I have never got anything from it, except a phone call every few months asking if I want anything. The TEN concierge / event / offers service is as useless as everything involved TEN. Never been invited to any events, interesting or not.

        To be fair, I only joined accidentally because we were moving some assets around and I had a chunk of cash in HSBC for a period which triggered it.

        You will save the £195 annual fee on the World Elite credit card.

        • KBuffett says:

          2 Dec2 December 20:20

          I might just do it to get the World Elite. Like you, I’m quite liquid so I will try and turbocharge some point generation.

        • Rob says:

          2 Dec2 December 21:22

          Given current interest rates, £195 saved on the card fee is a decent return on the cash 🙂

          HSBC has Euros of mine, and no-one pays interest on Euro deposits so there is no cash loss from keeping it there.

        • Lawro says:

          2 Dec2 December 20:24

          TEN really are useless – the concierge service has gone so far downhill since they replaced Quintessentially.

          In addition the main WE card fee back, you also get any additional cardholder fees refunded which is helpful for lounge access etc.

        • Juno says:

          3 Dec3 December 01:52

          You need £500K for Jade?

        • Rob says:

          3 Dec3 December 09:00

          Yes, or equivalent in another currency.

        • KBuffett says:

          3 Dec3 December 09:05

          I’m also going to go for the CitiBank / Harrods gift card offer if it’s still on.

• Peter K says:

  2 Dec2 December 18:43

  After all the discussion on curve and HMRC I just tried a Self Assessment payment with curve (metal) of over £1k and it went through perfectly fine, with no fees from HMRC and with CoT underlying.

  • KBuffett says:

    2 Dec2 December 18:48

    Is your Curve Metal a Personal or Business card?

    • Peter K says:

      2 Dec2 December 19:23

      Before upgrading it said commercial on my card, since being metal it doesn’t (or business).

• Lyn says:

  2 Dec2 December 18:49

  I don’t know if this has already been mentioned, but it may be possible to extend the expiration of American Airlines miles with their current “register and unwrap your gift” promotion. It is available under promotions once you log in. Don’t expect much, only 100 miles in our case, but could be useful for some to extend their existing miles.

  • Blindman says:

    2 Dec2 December 19:55

    Leaving a simple comment on the Award Wallet blog triggers 5 points which extends expiration of AA miles.

    You do of course have to be registered with Award wallet.

This article is closed to new posts. Discussion continues in the HfP Forums.