The HfP chat thread – Wednesday 18th November

This article is closed to new posts. Discussion continues in the HfP Forums.

• Craig says:

  18 Nov18 November 17:31

  https://www.aerotime.aero/rytis.beresnevicius/26458-norwegian-share-trade-halt?utm_source=facebook&utm_medium=social&utm_campaign=norwegian&fbclid=IwAR2ZiWoCXLHE0HyIeAQ3xppGyowm9_xidglUm6M_lzO5MsT-FUXIQOonIas

  • Craig says:

    18 Nov18 November 17:32

    Some news on Norwegian.

• Igloo says:

  18 Nov18 November 18:22

  Apologies if this has been mentioned before, but I was looking at my Amex offers and it looks like the Marriott offer has been extended to the end of the year.

  • dragonfly says:

    18 Nov18 November 18:59

    Indeed it has been extended to 31dec20

    • Rob says:

      18 Nov18 November 21:06

      It has. Article on Friday.

      • Andrew says:

        18 Nov18 November 21:53

        Can we just please not say in the article that “‘most Amex Platinum members got the offer” as many didn’t as it was targeted and it will just upset everyone again – “some members” is more accurate.

        • Rob says:

          18 Nov18 November 22:17

          All 2,000 are HFP readers though 🙂

        • Mouse says:

          18 Nov18 November 23:22

          How many times have you reminded us that you didn’t get this offer?

• Amar says:

  18 Nov18 November 18:48

  Possibly a silly question – Can you buy something like an Etihad Gift card using the Amex offer? I won’t be flying any time soon but it may be worth something if allowed to be transferred . . . . I have the Etihad £250 off on 4 of my cards and it’s a shame not to capitalise on it

  • Andrew says:

    18 Nov18 November 19:53

    Not sure what their covid policy is but you could book a flight and then cancel it for a voucher, several times, then pool the vouchers to use against one flight. This is what was discussed with the QR £100 off.

• Ian says:

  18 Nov18 November 18:50

  Am I missing something, or has the American Express travel page been down for a few days?

  • The Original Nick says:

    18 Nov18 November 19:35

    I’ve just been on it with no problems.

• Sam says:

  18 Nov18 November 19:22

  Does anybody know the fee that the FOS charge the company/financial institution when they receive a complaint against it? Thanks

  • Connor says:

    18 Nov18 November 19:25

    £650

    • Sam says:

      18 Nov18 November 20:19

      Thanks Connor!

    • Lady London says:

      18 Nov18 November 22:58

      Some companies have a “season ticket” rate arranged with the FOS that is lower, though.
      The mind boggles how many complaints a company must be getting to get improved pricing from the FOS !! 🙂

      • Nick says:

        18 Nov18 November 23:36

        I think that proves how lucrative it is, almost beyond belief

• IslandDweller says:

  18 Nov18 November 19:58

  Reports on Flyertalk that Heathrow airport are removing their financial support for free bus use on tfl buses around the airport. Expected to take effect in early 2021

  • Rob says:

    18 Nov18 November 21:05

    Correct. Story tomorrow.

  • Lady London says:

    18 Nov18 November 23:00

    Starts 1st Jan apparently whilst Heathrow has only just finished asking the UK government to give it some free money as “they’re not making the profit they’;re used to ” or something similar. Apparently the owners of Heathrow have been told to ask their shareholders for money instead – for now.

    Perhaps withdrawal of bus funding was just a hissy fit by Heathrow then? or perhaps another public subsidy they’ve been getting has just ended… who knows ?

• Grant says:

  18 Nov18 November 21:11

  Has anyone been asked to provide proof of identity and address during the Amex application process? I put through an application earlier this week, and as seems to be the norm for me now, it didn’t give me a decision straight away.

  I missed a call from an 0800 number today and the message left was from Amex to call them back. I did so and the CS rep said there was no record of a pending application. An email has just arrived now asking for my proof of identify docs. It all looks legit – the email address and web links all go to verified Amex pages, but I’ve never had this before which means I can’t help but feel suspicious.

  • Super Secret Stuff says:

    18 Nov18 November 22:22

    It was a whole ago that I applied, but I think I had to send a pic of passport and bank statement.

    • Super Secret Stuff says:

      18 Nov18 November 22:23

      Ring them to double check.

  • Sukes says:

    18 Nov18 November 23:31

    Yes a family member had this on Gold credit card recently. Her 1st account with Amex. Got approved, was using card all fine. Few days later she got email requesting ID & to provide by return email, not by the Amex secure upload website. It looked cut & paste & had typos. Contacted CS who knew nothing about it and requested we forward email to their fraud team – which we did! Then card stopped working….rang the fraud team who said the email was in fact genuine, for regulatory reasons they are ringfenced from CS so CS never know anything about such requests, and they can’t access the document centre. Emailed the docs and card was unblocked 48hrs later. All a bit of a mess given how gd Amex usually are with comms plus the barrage of info we get to watch out for card fraud red flags.

• Hugh says:

  18 Nov18 November 22:49

  I applied for a new American Express gold rewards credit card a couple of weeks ago. I was not quizzed about my identity or bank account. The card came in about three days. Credit limit lower than two years ago.

This article is closed to new posts. Discussion continues in the HfP Forums.