The HfP chat thread – Friday 13th November

This article is closed to new posts. Discussion continues in the HfP Forums.

• Aston100 says:

  13 Nov13 November 16:31

  Are there any plans to improve the alignment of nested replies?
  It’s not always easy to tell which post is a reply to what post.

  • Aston100 says:

    13 Nov13 November 16:32

    Oh my android phone that is.

  • Rob says:

    13 Nov13 November 17:55

    No, because it has to work for desktop and mobile and if we increase the indentation then mobile starts to look messy.

    • Crafty says:

      14 Nov14 November 07:57

      It would be better if the final indent was max rather than min indent, then. Very confusing currently.

      • David says:

        14 Nov14 November 13:29

        Agree.

• Chris Heyes says:

  13 Nov13 November 16:40

  For anyone using Wineflyer £20 off £75 spend before it ends
  on their web-page an advert flashes round 1 of 3 which says Christmas offer buy 24 bottles get free champs
  there are exclusions if you click through it
  ie new wine club offer of 12 case £100 off is excluded
  But if you take it as read Christmas offer free champagne for “ANY” 24-bottle orders if you ring they will honor the offer
  just had a free bottle of champagne added to my order
  i actually hadn’t clicked through so hadn’t seen exclusions
  its the mustard color advert on their site

  • Chris Heyes says:

    13 Nov13 November 16:51

    Add Hmm and i don’t drink Daughter going to be over the moon this Christmas lol

• 747_Brat says:

  13 Nov13 November 16:40

  @Nick_C & @Jane
  You both mentioned on yesterday’s thread that one can set-up a direct debit for Post Office accounts. Please could you confirm what Post Office financial product can this be done for?
  Thanks.

  • mark2 says:

    13 Nov13 November 16:59

    I could never get it to work, but Ecology Building Society may still be available, although not easy to manage.

  • Nick_C says:

    13 Nov13 November 18:31

    https://www.postoffice.co.uk/savings-accounts/online-saver

    Pays 0.4% interest for a year, which might look attractive in a couple of months!

    “Make as many deposits as you like. Just log in to your account and follow the instructions to transfer money from your account, debit card or another eligible Post Office Money savings account”

    Transferring in from your account means a Direct Debit.

    And you might find depositing by debit card useful 😉

    • 747_Brat says:

      13 Nov13 November 18:53

      Thank you very much Nick for this information.
      Cheers!

    • Harry T says:

      13 Nov13 November 21:06

      Thanks!

    • The real John says:

      14 Nov14 November 06:16

      PO savings has awful website and awful service. I have an account paying 0.01% which takes a £1 DD every month which I promptly withdraw when I can be bothered. It took 30 days for me to get the DD changed to a new account that needed a DD online, because of the poor design of the website.

• John says:

  13 Nov13 November 17:12

  Some advice please re: Hotel Progarmmes – status match to Hilton Diamond.

  I’ve been Hilton Diamond for a number of years and have been a slave to chasing renewal each year. I’m now Diamond to at least March 2022 and have already 16 nights booked in 2021. I usually stay at the higher end properties (Conrad / Waldork Astoria) but I’m never blown away by the 5* status of most of these resorts.
  I’m hoping to get away for a month from mid December to escape the UK winter. Had flights booked to Bangkok (cancelled this week by BA). Luckily I also have back up flights to Kuala Lumpur not yet cancelled and now also Cape Town (as SA seems to be openig up).
  If I go to Cape Town then Marriott seems the sensible option to status match to. What about KL – what would peole advise as the best properties and thus Hotel Progamme to status match to please?

  • Rob says:

    13 Nov13 November 17:54

    Ironically Hilton KL is generally seen as an excellent choice – I have stayed there myself albeit a long time ago. Plenty of excellent options there – to be honest I’d be tempted to try a few different places in diffferent areas if you’re going for a month.

    • John says:

      13 Nov13 November 18:04

      Thanks Rob
      I’ve stayed in the Hilton KL on a few occaision whilst passing through the city, it’s nice but certainly not a top-end 5 luxury.

      • Kevin says:

        13 Nov13 November 21:43

        How about Shangri-La Kl.

  • Mark says:

    13 Nov13 November 22:08

    Hilton KL is fine, more than fine, but not top-tier luxury like John said. Very wide and decent breakfast spread though.

    Stayed at the DoubleTree too. Was decent.

    • Crafty says:

      14 Nov14 November 07:59

      We love Hilton KL, but I agree it isn’t a luxury hotel. It’s a very nice hotel, and we’ve never had to pay more than about £50 a night for a nice big spacious room.

    • John Gallagher says:

      14 Nov14 November 13:29

      Well BA today cancelled the KUL-LHR flight and as rules to enter Malaysia exclude me at the moment looks like I’ll have to delay this one too 🙁
      Hope Cape Town holds now 🙂

• Vin says:

  13 Nov13 November 18:23

  Interesting chat with BA cust serv today (did respond in less than a minute which is a first !). Had flights booked from MAN-LHR-MUC first week December. Recd email stating some of the flights had been cancelled and whilst I was evaluating my options I recd another email a few days later stating I’d been re-booked on flights on different days to the original booking. Called them and the agent assumed I’d rebooked them online – which I hadn’t.
  A ‘supervisor discussion’ later I was told that the system had automatically rebooked me to the nearest available flights/dates and this was now the default and if the alternatives weren’t suitable then the customer has to call to change/rebook. I thought this was odd (never happened with me before) and so did the agent who then agreed to a full cash refund (which was declined earlier in the conversation) as the new dates/times were unsuitable.
  Anyone else with a similar experience ?

• Ray says:

  13 Nov13 November 18:25

  Amex customer service – currently have a personal platinum, and applied for a business gold a month ago obviously didn’t expect to get the bonus 20k points if you spend £3,000 as per their new t&cs. However queried it with an agent via Amex chat a week ago (nicely) who said I wasn’t eligible but he would speak to the membership rewards team. They came back today and agreed to give me the bonus 20k points! Happy days, if anyone is in a similar position worth messaging them 🙂

  • 747_Brat says:

    13 Nov13 November 18:55

    Wow…..that’s a first. Thanks for reporting.

• Zoe says:

  13 Nov13 November 19:27

  Trying to combine a BAwineflyer November offer with my £20 back from Amex when I spend £75, I can’t see to add another bottle or beer to bring my £63 case up to the £75, do I need to ring them? Or am I just being blonde?

  • Nick_C says:

    13 Nov13 November 19:41

    Add the introductory case to your shopping basket.

    Then, from your basket, click on “offers” then “top offers”, then sort by price.

    Look for wines that are £5.99 or £6.99 when you buy 12 or more, and add a couple of bottles.

    • Zoe says:

      14 Nov14 November 18:43

      Thanks all sorted now

  • Chris Heyes says:

    13 Nov13 November 22:05

    Zoe i just as Nick_C said added to basket then went to wines and picked various wines out adding each wine to Basket in my case made my basket up with another dif 12 bottles until it came to 24 bottles then claimed free bottle of champagne by phone as it didn’t come on my order (my 12 bottles included 4 champagnes)

• DaveL says:

  13 Nov13 November 20:27

  Anyone having issues with the old maxmoolahreturn app? Haven’t been able to load it up for a few days now.

This article is closed to new posts. Discussion continues in the HfP Forums.